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Jeff Wyler Honda of Colerain
Cincinnati, OH
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Kane and Chris were great! They responded quickly to my inquiry and I was able to test drive a vehicle and learn all about it. Their evening hours made it possible to visit t They responded quickly to my inquiry and I was able to test drive a vehicle and learn all about it. Their evening hours made it possible to visit the dealership at a time convenient for us. We felt very welcome and have recommended them to another family member. More
I worked with Kevin he knew all the answers to my questions and was very professional. I will only buy cars from this location between the manager team and the sales crew there is no reason to go an questions and was very professional. I will only buy cars from this location between the manager team and the sales crew there is no reason to go any where else!!!!! Best of all Jeff Wyler locations!!! More
Dodging questions over email and was aggressive in his choice of words. They all abuse the cars.com listing system by initially listing the car at msrp and then later they update the listing on their webs choice of words. They all abuse the cars.com listing system by initially listing the car at msrp and then later they update the listing on their website with an additional package which is full of basically nothing but equates to around an 8% markup. More
The absolute best experience buying our 4th Honda! Won't go anywhere else:) Staff is very friendly and always helpful! Wil definitely be back to buy another car. 5 out of 5!!!!!!!!!!!!! Won't go anywhere else:) Staff is very friendly and always helpful! Wil definitely be back to buy another car. 5 out of 5!!!!!!!!!!!!! More
BEWARE OF THIS DEALER. They have over 50 complaints filed with the Ohio Attorney General. You need to check any documents that you sign very closely. The promises made o They have over 50 complaints filed with the Ohio Attorney General. You need to check any documents that you sign very closely. The promises made on the sales floor may not be included in the finance documents. Don't trust them. Make sure to get copies on any documents that your sign. If they hand you an envelope, check inside. In my case, they gave me an envelope full of blank papers that was supposed to contain the financial agreements. I did not discover this until I returned home. It took 10 days to get copies emailed to me. When I checked the documents, I found the the price was not what I thought I agreed to. I was charged for a 12.5% market adjustment (that I was not told about) and dealer add-ons that was I was promised would be offset in the final price. I specifically told the sales manager that I did not want to pay for any dealer add-ons. I tried to contact a sales manager. I simply want the additional charges removed. Unfortunately no one will return my calls. More
Took advantage of me once in service department. Blatant and aggreagious. Management tried so hard to not refund false charges. Today reluctantly I attempted to purchase a new car from a Wyler Blatant and aggreagious. Management tried so hard to not refund false charges. Today reluctantly I attempted to purchase a new car from a Wyler deal. Was told I must pay a 10% mark up. Market adjustment fee. I know inventory is tight but customers never forget. Just taking advantage of the consumer. Shame on Jeff personally. You are not a positive member of the community. Buyer beware More
I was flat lied to about my rim warranty. This was my first time ever buying a car and I guess should have read the warranty papers. Wasn’t aware they could just lie and sell you on warranty This was my first time ever buying a car and I guess should have read the warranty papers. Wasn’t aware they could just lie and sell you on warranty then it not cover what they said it would. I was told if I scratch my rims I could bring it in and for $50 deductible they would fix it. Well I tried to use this warranty only to find out that’s not what I was signed up for. It will only cover it if something is majorly wrong with the rim. I also got the paint warranty and am now worried if that really covers what they said it will as well. I would steer clear of this dealership. I plan on buying another brand new car again in 3 years but will not be doing business with them. Save your money from their false warranties. Guy seemed nice and sincere, but was altogether lied to. More
Great dealership and a outstanding employee in Brandon Brumfield. His knowledge of cars and customer service was top tier. Thanks with my car selection. Will be back and refer my family and friends Brumfield. His knowledge of cars and customer service was top tier. Thanks with my car selection. Will be back and refer my family and friends More