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Jeff Wyler Honda in Florence

Florence, KY

4.7
1,699 Reviews

949 Burlington Pike

Florence, KY

41042

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Showing 1,699 reviews

June 02, 2015

Brenda was easy to understand and kind with all my questions This is my third Honda and most important Brenda gave me a sense to be sure I was getting the best deal and telling me all I needed to know. My buyin More

by hammerle,mary anne.123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda Williams
June 01, 2015

Always a pleasure! I have used this dealership in the past and I have nothing but positive feedback! Chad Jasper was excellent, he was knowledgeable, patient and very p More

by Dorothy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Jasper
June 01, 2015

Positive I dealt with Bud Hornsby for the second time. He is top notch. I came to pick up my new- used 2012 Civic, and he surprised me. Here my car was with 4 More

by Mark Z
Recommend Dealer
Yes
Employees Worked With
Bud Hornsby
May 31, 2015

Best Experience Ever! This was the best car buying experience I ever had! Eric Simpson helped me find the perfect Civic. He was very knowledgeable, easy to work with, and p More

by EttaM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Simpson
May 30, 2015

Fun Experience When Sami first approached I really wasn't sure if we could deal with each other because of the slight language barrier. But we worked through it and More

by Hondaguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 30, 2015

New car purchase Phil was very helpful with my new CRV purchase. Thank you so much for answering all the questions I threw at you and for taking the time to sync my ce More

by Mycaudill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Northcutt
May 30, 2015

Half truthful Did not fix the problem. Estimated a price for another repair that was more than twice what it actually cost me to fix, plus I had to have someone el More

by seahag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department
Jun 16, 2015 -

Jeff Wyler Honda in Florence responded

Thank you for your honesty and for taking the time to bring what happened to our attention. We are sorry for your bad experience with our dealership. Nothing we can say can make up for your experience, however, please be assured that we take your comments very seriously and we will look into the situation and do all we can to make sure that we learn from our mistakes and do all we can to make sure that those mistakes are not repeated

May 29, 2015

Used Car Purchase, very good experience Just purchased a used car, very good experience. Very knowlegeable sales person and sales manager. Would definitely recommend. A little old school More

by C7833
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Idan Shenhav
May 29, 2015

Excellence All Around Great service, clean and well organized Service Center, friendly personnel throughout the Dealership. Courtesy Shuttle was a wonderful bonus, and both More

by TheLem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
May 28, 2015

service They are always courteous and ready to help. Manners - good service and I believe HONEST. They do not try to talk me into things............have he More

by happyhondaowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Rusconi, Service Department
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