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Jeff Wyler Honda in Florence

Florence, KY

Overview
Reviews
Vehicles
4.6
1,702 Reviews
Call Dealership (859) 283-2727
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949 Burlington Pike

Florence, KY

41042

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Showing 1,702 reviews

January 22, 2025

Scott and the team were not pushy; they encouraged a thorough test drive and research into the car prior to purchase; and as this vehicle was for a child, they looked at the sale through the eyes of a f More

by MDE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Megerle, Scott Brunner
Report | Print
Jan 23, 2025 -

Jeff Wyler Honda in Florence responded

Thank you for sharing your experience with Scott and the team at Jeff Wyler Honda in Florence! We're glad to hear they provided a supportive and thoughtful approach during your purchase. Enjoy the new vehicle, knowing it was chosen with care!

January 18, 2025

We have been very pleased with our experiences with Jeff Wyler Honda in Florence. The sales department is very knowledgeable and courteous. The service department is responsive to our needs and very helpful More

by mmeloc
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean C. (Service) was excellent, friendly, helpful., Service Department
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Jan 20, 2025 -

Jeff Wyler Honda in Florence responded

Thank you for sharing your positive experience with Jeff Wyler Honda in Florence! We're delighted to hear that both our sales and service departments have met your expectations. We appreciate the recommendation and look forward to assisting you again in the future! Safe travels!

January 16, 2025

Always courteous, and ready to assist any way they can. Very efficient and keeps you informed along the way.. More

by Ratanner710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Casteel
Report | Print
Jan 16, 2025 -

Jeff Wyler Honda in Florence responded

We're delighted to hear that our team at Jeff Wyler Honda in Florence provided you with courteous and efficient service. Keeping our customers informed is a top priority for us, so thank you for recognizing it!

January 15, 2025

Manny in the service department was super helpful and very friendly. Made sure my car was back to me in record time More

by Michelle Gambrel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jan 15, 2025 -

Jeff Wyler Honda in Florence responded

Michelle, we're delighted to hear that Manny provided such helpful and efficient service at Jeff Wyler Honda in Florence. Thanks for sharing your experience with us!

January 14, 2025

PROVIDED GREAT SERVICE AND EXPLAINED WHAT WAS TAKING PLACE AND PROMPT RETURN OF THE VEHICLE More

by GEO4MULA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Casteel
Report | Print
Jan 15, 2025 -

Jeff Wyler Honda in Florence responded

Thank you for reviewing your recent visit here at Jeff Wyler Honda in Florence! We appreciate the positive feedback and hope we have the opportunity to serve you again in the future!

Jan 16, 2025 -

Jeff Wyler Honda in Florence responded

Geo4mula, thank you for sharing your positive experience!

January 09, 2025

Service was great and fast. On my dash is 100% oil and I don't know how to get that off. I guess they forgot to clear that before I got my car back! More

by mackgail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Casteel
Report | Print
Jan 10, 2025 -

Jeff Wyler Honda in Florence responded

Thank you for the feedback! We're glad to hear that your service experience was great and fast at Jeff Wyler Honda in Florence. Sorry about the oil indicator; feel free to reach out, and we'll be happy to assist with resetting it.

January 07, 2025

Everyone there was very helpful. My service was fast and Dean Celenza made the process very easy. More

by anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Celenza, Ashley Casteel
Report | Print
Jan 07, 2025 -

Jeff Wyler Honda in Florence responded

Thank you for reviewing your recent visit here at Jeff Wyler Honda in Florence! Dean & the team appreciate your positive feedback and hope to see you again in the future!

January 05, 2025

I was there for regularly scheduled service and recall work. Everything was completed within estimated time it would take. I was very satisfied with this experience. More

by kskelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Casteel
Report | Print
Jan 06, 2025 -

Jeff Wyler Honda in Florence responded

Kskelly, we're delighted to hear that your service visit went smoothly at Jeff Wyler Honda in Florence. Thank you for sharing your positive experience with us!

January 05, 2025

Everyone was friendly and very helpful. Our sales guy, Josh, made buying a new car very easy and pain free :). More

by callahans92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Megerle, Dan Hollenkamp
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Jan 06, 2025 -

Jeff Wyler Honda in Florence responded

We're delighted to hear that Josh and the team at Jeff Wyler Honda in Florence made your car-buying experience easy and enjoyable! Thanks for choosing us, and happy driving!

January 05, 2025

Used a bait and switch tactic. Gave me a trade price then didn’t honor it. Traveled 100 miles because of the trade in price. Told me the car jerked when put in reverse. Hope they f More

by rons24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rob
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Jan 07, 2025 -

Jeff Wyler Honda in Florence responded

I can't find you in our system. Are you sure you have the right store? Please give me a call at the store. 859-342-3009 Lannce Hargrove Jeff Wyler Florence Honda General Sales Manager

Jan 07, 2025 -

rons24 responded

This is the same response you gave on the Google review. I called Lance and he said he could understand my frustration for being lied to. I asked him to make it right but have not heard from anybody. Look in your system for my wife’s name, Charlene Sterling.

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