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Jeff Wyler Honda in Florence

Florence, KY

4.7
1,699 Reviews

949 Burlington Pike

Florence, KY

41042

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Showing 1,699 reviews

August 28, 2017

First service visit. My first service visit was efficient and quick. I was also very satisfied with the body shop. I had a nick in the paint on my passenger side door han More

by mlt2017
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
August 28, 2017

Absolutely Awesome Chris Stouder was absolutely awesome. I test drove a 2007 CRV. Loved it. On that test drive Chris and I shared a bit about each other. I was impress More

by Russell Frederick
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Stouder
August 26, 2017

2 vehicles in one stop! We bought 2 vehicles total.. mine was the certified used. We both are in love with our purchases and the experience! The staff was helpful in explaini More

by coolchicgurl23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda Williams, Paul Bambach, Jake Seiter
August 25, 2017

This is my 4th new car purchase at JW Florence! I am definitely a fan of Jeff Wyler Honda in Florence! I've now purchased 4 new cars from them over the last 15 years. I'm also now a fan of Chris Ha More

by DebatSibcyCline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathryn Collier, Scott Brunner, Chris Hamm
August 24, 2017

Pleasant experience!! My wife and I decided it was time for a new vehicle, we needed a little more room. We narrowed it down to a Honda Pilot. Now the part I dreaded, deali More

by JC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Pinto
August 23, 2017

Easy Car Buying Experience When our 16 year old car finally died, my husband and I needed to buy a replacement fairly quickly. We met with Chris on a Sunday afternoon and walked More

by Aimee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Stouder
August 22, 2017

Stay away from Jeff Wyler Not only did Jeff Wyler not honor our warranty but while our car was on their lot it got hit and damaged. Tony the service manager said that their pa More

by Gary M McGill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department
Aug 23, 2017 -

Jeff Wyler Honda in Florence responded

We strive to make every experience a great one and although we failed you, we want to do our best to learn from what happened. We are going to get with our staff and share your experience and then coach them on how they need to improve. We are going to share this conversation with the General Manager of the dealership so he is aware of what is going on. He will investigate what happened as well. Thank you for taking the time to share your experience.

August 22, 2017

General Sales Manger Second Honda I purchase in 4 years. The first one great experience very happy! Second one the was not happy. Sales Manger(same one as the first one) h More

by Dan88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Hollenkamp, Paul Isaacs
Aug 23, 2017 -

Dan88 responded

I like to revise on the person I had a BAD experience with, Dan Hollenkamp! Vehicle # 5FNYF6H84GB027650 date 9/25/15...stock # H 31255 invoice # H2CS639469. I like to add something to my experience, my wife wanted a red Pilot, he said no of that color was,available in the next 30 days out. So we bought the gray on gray. Two weeks later we brought the car in to the car wash and what did we see on the lot!!! A RED Pilot... We felt we was lied too so he could get the sail!

August 19, 2017

Great experience Shawn and Jeff both were amazing people to work with. They definitely made the car buying experience easy, enjoyable and seamless. I will definitely r More

by Christy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn McGreevy, Jeff O'Hara
August 16, 2017

Best Car Buying Experience Ever! Highly recommend Jeff Wyler Dealership. Bill Langford, was awesome to deal with. I live in Athens, Ohio, we did the paper work on line and Bill delive More

by Cbury487
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Langford
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