Jeff Wyler Honda in Florence

Fantastic Shopping Experience! We recently purchased a Honda Odyssey Elite and couldn't be happier with our experience at Jeff Wyler Honda. We had the pleasure of working with Casey We recently purchased a Honda Odyssey Elite and couldn't be happier with our experience at Jeff Wyler Honda. We had the pleasure of working with Casey Shockley who walked us through selecting the model that was the right one for our family, getting us a great deal on the car we chose, and navigating the extensive features that come with the car. We highly recommend Casey Shockley to anyone who is searching for a vehicle and wants to work with a highly knowledgeable salesman and a customer service professional. Fantastic job! More

Jeff Wyler Review and Sales People Our initial contact was with Chris Stouder who explained and showed us a CRV and Pilot. He was very knowledgeable and easy to work with. It was at the Our initial contact was with Chris Stouder who explained and showed us a CRV and Pilot. He was very knowledgeable and easy to work with. It was at the beginning of our search and we were nowhere near ready to buy anything. Our second contact was with Scott Brunner (a week later) because Chris was on vacation. Scott was also very knowledgeable and great to work with. Scott completed the sale of our CRV and was the person we have dealt with most. There is absolutely nothing bad I could say about his performance both before and after the sale. He has been GREAT. There was a little confusion about the total cost of the car and additional services purchased but that worked out to our satisfaction and did not cause a problem. Neither Chris or Scott were involved in that. More

Efficient, Quality Car Service Jeff Wyler Dealership makes getting my 2009 Honda Pilot serviced so easy! Wide range of appointment times, quick turn around, and courtesy van on stan Jeff Wyler Dealership makes getting my 2009 Honda Pilot serviced so easy! Wide range of appointment times, quick turn around, and courtesy van on standby. We needed to add a new car to our household and Eric Simpson assisted me while my Honda was getting worked on. Eric made the whole process easy! He is so warm and welcoming, direct and honest, nice and helpful. Genuinely great person! Although my family and I went with another car brand in the end, if we decide to get a safe, reliable vehicle for our kids - we plan to buy from Eric at Jeff Wyler! More

Great Experience! We are very pleased with the service we received this week at Jeff Wyler Honda in Florence! They listened to our needs/wants and directed us to the pe We are very pleased with the service we received this week at Jeff Wyler Honda in Florence! They listened to our needs/wants and directed us to the perfect car. Everyone we met treated us so kindly and were so pleasant to work with. The whole process went smoothly and quickly. We'll definitely be back! More

Recall fix There was a recall for my 2013 Honda Accord. When I called for an appointment they were able to get me in the following morning. As they researched th There was a recall for my 2013 Honda Accord. When I called for an appointment they were able to get me in the following morning. As they researched the issue they realized that another step had to be taken and a decision had to be made from Honda Manufacturing. They were able to get everything straightened out and the recall fixed for me. From the time I entered the building to the time I left all the employees I had come in contact with were very pleasant. The service bay was one of the cleanest I’ve ever seen. Very clean and very professional!! More

Third Honda from same dealership and service department. Excellent service; friendly atmosphere and service completed in a timely manner. Discount coupons and credit rewards applied voluntarily. I try to a Excellent service; friendly atmosphere and service completed in a timely manner. Discount coupons and credit rewards applied voluntarily. I try to always work with the same person whenever I take it in for service or repair and have found that to be helpful. More

Recall notice repair I received a recall notice in the mail about a month ago for my 2013 Honda Accord. I am such a procrastinator that it was just last week that I calle I received a recall notice in the mail about a month ago for my 2013 Honda Accord. I am such a procrastinator that it was just last week that I called to schedule my appointment. I'm sorry I didn't write down the name of the employee that made the appointment for me because he was very professional and pleasant and was able to schedule me for yesterday, just a few days after I called. I received a couple email reminders of my appointment with the opportunity to reschedule if I needed to. The letter I had received in the mail stated the repair would take about a half hour to complete. The reminder emails jumped it up to an hour and a half. I brought a book with me to pass the time. When I arrived, I was greeted by someone right away and she went out to bring my car into the service bay. When she did that another employee, my "service advisor" I think he was called, immediately waved me over and took necessary info from me. He explained they were doing a temporary fix and that I would receive another letter probably in 2018 that will advise me when Honda has the permanent fix ready and to come back and run through this process again. He offered me water, coffee, a place to watch tv or read or do whatever I wanted while I waited for the repair. I told him I needed to get a battery for my key fob and he sent me in the right direction. Being the directionally challenged person I am, this was not as easy as it sounds. When I did get to the parts desk, the young man took my fob, went and got the battery and installed it without me even asking him to. Not only directionally challenged but ignorant about even small projects, this was extremely helpful and appreciated. I sat down for what I thought was going to be "forever" and was pleasantly surprised when my vehicle was ready after only 35 minutes or so. My car was parked outside, backed into the spot so I could easily pull out of somewhat of a tight spot with a lot of cars coming and going. As I am getting onto the highway I noticed a black object on the floor of the car on the passenger side. As soon as I could check it out, I discovered it was a windshield wiper for the passenger side. Since I have had the car for four years I have only replaced the driver side windshield wiper. I was in disbelief that they had actually check d the wipers AND replaced one at no charge!! I say disbelief but I really mean pleasantly surprised. Did I mention that as I was talking to my "service advisor" I noticed how clean the floors were (the whole place actually) and there was a guy washing the floors in the service bay area. I was totally impressed by this whole trip to Jeff Wyler in Florence and am actually looking forward to my return trip next year. More

excellent service Everyone there was very friendly! I was in and out and they addressed my issue. The service department is the cleanest that I've seen Everyone there was very friendly! I was in and out and they addressed my issue. The service department is the cleanest that I've seen More

Great Car, Great Sales Team, Great Dealership! I was taken care of by Casey. He was very thorough and got me a great deal on an awesome 2017 Accord Sport! I appreciated how fast they were consider I was taken care of by Casey. He was very thorough and got me a great deal on an awesome 2017 Accord Sport! I appreciated how fast they were considering all the information covered. A great Sales and Leasing Department. Glad to join the Accord Sport Club! More