
Jeff Wyler Honda in Florence
Florence, KY
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Service department Leaving for a trip, so I brought my pilot in early for oil change. I ask them to check the tire pressure, that one of the tires was 6 pounds lower tha Leaving for a trip, so I brought my pilot in early for oil change. I ask them to check the tire pressure, that one of the tires was 6 pounds lower than the others tires. After they told my Pilot was ready and everything was checked and good shape. When was almost home I check the tire pressure the tire was STILL 6 pounds lower...So I pulled into Gas station and paid .75 cents for air to put in my tire! I called back and talked to the service and they said they were sorry! More
DAn and Beth CR-V Shawn was knowledgeable and accommodating. He is a credit to the Wyler group. Every employee we dealt with from Shawn through the finance guy did a gr Shawn was knowledgeable and accommodating. He is a credit to the Wyler group. Every employee we dealt with from Shawn through the finance guy did a great job. I felt lik we were more important than their selling a car. We will be back. Bravo. More
5 stars to Casey! This was my third car purchase at Wyler Honda Florence, and it was actually painless thanks to sales rep Casey. He was very helpful and knowledgeable This was my third car purchase at Wyler Honda Florence, and it was actually painless thanks to sales rep Casey. He was very helpful and knowledgeable with all the details of the HRV that I was shopping for and he was patient with me through the entire decision making process. I appreciate that patience and the fact that he never pressured me into something that I didn't really want. He gave me a detailed tutorial on the car's interior features including pairing my cell to Honda Link. Thank you Casey! More
Great service and People The garage is always clean, and the people always friendly and knowledgeable. They're fast and efficient and we're very pleased to recommend them. The garage is always clean, and the people always friendly and knowledgeable. They're fast and efficient and we're very pleased to recommend them. More
Routine Maintenance I have been dealing with This dealership since 2001. I have always received friendly service. The work is done and they explain before and after abou I have been dealing with This dealership since 2001. I have always received friendly service. The work is done and they explain before and after about the needed work. The service I just had done, Devin, explained a savings program, that saves me money, he had a coupon, he added. Super nice. More
Great Service and Sales We have purchased our last 2 cars from Jeff Wyler Honda in Florence, KY. They have knowledgeable sales personnel who do not pressure you to make the We have purchased our last 2 cars from Jeff Wyler Honda in Florence, KY. They have knowledgeable sales personnel who do not pressure you to make the sale. Their service department is outstanding! It is easy to make an appointment, I am greeted within minutes of pulling into their service department, many times my car is ready sooner than the original time estimated, they have a very nice waiting area - plenty of tables, chairs, wifi, TV and newspapers as well as having hot coffee and cold waters available and they have a shuttle service which has even brought me home if the service was going to be fairly long. Something else about their service department -- it is always as clean as a whistle! Everything is in its place, the floors look like they have been swept and/or washed 5 minutes before I walked on them. I genuinely appreciate this. This signals to me that they care about their workspace as well as making it nice for their customers. More
Knowledgeable and friendly This was a great car buying experience. Ryan and Chris really knew their stuff and helped me navigate every decision. Will definitely return here fo This was a great car buying experience. Ryan and Chris really knew their stuff and helped me navigate every decision. Will definitely return here for my next vehicle. More
Maintenance Service As always, the staff was professional, friendly and courteous. Wyler continues to live up to my expectations. I will continue having my CRV serviced a As always, the staff was professional, friendly and courteous. Wyler continues to live up to my expectations. I will continue having my CRV serviced at Wyler. More
Very satisfied My first time buying a car on my own, I had the luck of getting Shawn McGreevy as the salesperson. Shawn was very honest and patient. He was not pus My first time buying a car on my own, I had the luck of getting Shawn McGreevy as the salesperson. Shawn was very honest and patient. He was not pushy. Shawn showed me a couple of options, but let me decide. He answered my questions completely. Very personable and a pleasure to meet! The only concern I had was with the credit department. I had initially turned down the added gap coverage at $895, but was told to get financing I had to agree to it. Then there was an upsale of a credit repair agency, which I declined. The price I paid with the gap insurance, trade-in, and cash was more than the internet price. More
Pleasant great place to buy a car. They are not pushy and listen to what you want . They are pleasant and willing to work with you. great place to buy a car. They are not pushy and listen to what you want . They are pleasant and willing to work with you. More