
Jeff Wyler Honda in Florence
Florence, KY
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Goes the extra mile I went in as a walk in and they went out of their way to get me serviced. I didn't even have to wait as long as they originally estimated. I went in as a walk in and they went out of their way to get me serviced. I didn't even have to wait as long as they originally estimated. More
Service was polite and efficient. I have always experienced good service at Jeff Wyler Honda. This time was no exception. I just needed a routine oil change, tire rotation, and mainten I have always experienced good service at Jeff Wyler Honda. This time was no exception. I just needed a routine oil change, tire rotation, and maintenance check. The service tech (I'm sorry, but I forgot his name) told me of some additional maintenance items that were not critical. I had the option of postponing them, so I did. No problem! I waited for about 1 1/2 hour, worked on my computer in the comfortable waiting room, and was informed when my car was ready. My only complaint was that it took a long time to schedule a service date (2+ weeks). The service scheduler said that it was due to the heavy load of handling airbag recalls. More
Stellar Service We have 5 Honda vehicles in the family and try to work exclusively with Matt Brummett in service. He is always great at helping us get prompt and comp We have 5 Honda vehicles in the family and try to work exclusively with Matt Brummett in service. He is always great at helping us get prompt and complete service. More
Great Vehicle, Great Service I never considered another vehicle after owning a Honda. Their service dept is top notch. The head of the dept, Tony, has even spoken in our school to I never considered another vehicle after owning a Honda. Their service dept is top notch. The head of the dept, Tony, has even spoken in our school to students interested in working at a dealership. I feel the service dept has given me good advice and taken the time to explain things to me. Yesterday Matt Brummet answered my questions and gave me the info I needed to make the best decision. More
Great Servuce team @ Jeff Wyler Honda, Florence, KY. It is always a pleasure dealing with the Service Staff at Jeff Wyler, Florence, KY. They are honest and trustworthy - I don't feel like they think I It is always a pleasure dealing with the Service Staff at Jeff Wyler, Florence, KY. They are honest and trustworthy - I don't feel like they think I am a "stupid woman" so "we can add a lot of unnecessary services and she won't know." I appreciate everything they do for me and my 2013 Honda Odyssey. Thank you for everything! More
service with a smile Glad I went to these guys, staff was AWESOME, they made me feel like a valued customer and my questions and concerns were addressed immediately. T Glad I went to these guys, staff was AWESOME, they made me feel like a valued customer and my questions and concerns were addressed immediately. This is my one stop shop from now on!!! This company should feel lucky to have obtained such a high standard of employees. More
Great Service I was ready to have my 2018 Honda Accord serviced and had received my reminder by e-mail. Upon checking the maintenance indicator I was still at 40% I was ready to have my 2018 Honda Accord serviced and had received my reminder by e-mail. Upon checking the maintenance indicator I was still at 40% and decided to wait before scheduling. Now at 15% I decided to schedule the service before leaving for vacation only to find the schedule is full until August 28th but they take walk-ins. I decided to go at 7a.m. on a Monday and they had me out the door by 7:50. It was such a great experience to get in and out so quickly. Thank you!!!! More
Recall and Brakes I needed a warranty item completed and scheduled a service. Elliott in the service department was awesome and Lowell always gives good conversation an I needed a warranty item completed and scheduled a service. Elliott in the service department was awesome and Lowell always gives good conversation and a smooth ride in the courtesy van. I decided to do the brakes while we were at it because of the experience. More
Grateful from Greensburg We traveled from Greensburg, IN to the Jeff Wyler Honda in Florence, KY because we always have a great experience when there. The staff is personable, We traveled from Greensburg, IN to the Jeff Wyler Honda in Florence, KY because we always have a great experience when there. The staff is personable, gets to know your needs (and wants), and helps you in every way possible through a big financial decision. We couldn't be more pleased. More
Excellent Customer Service I Purchased a Honda Pilot in Fall 2018; Eric Simpson and Dan Hollenkamp were excellent. No pressure ; they genuinely wanted me to be happy with my pu I Purchased a Honda Pilot in Fall 2018; Eric Simpson and Dan Hollenkamp were excellent. No pressure ; they genuinely wanted me to be happy with my purchase. I’m very happy with my purchase and experience at Jeff Wyler Honda! More