Jeff Wyler Honda in Florence

Reconditioning fee is outrageous. 1492.00 to clean and inspect a vehicle for you to buy. Growing trend to charge the CUSTOMER to clean and inspect a car for YOUR DEALERSHIP TO SELL. Include it in the pr inspect a vehicle for you to buy. Growing trend to charge the CUSTOMER to clean and inspect a car for YOUR DEALERSHIP TO SELL. Include it in the price at least. WHY NOT? Bait and switch game .They give you a Wyler discount only to up charge you more for the inspection and cleaning of the car you intend to buy once you arrive .Then to low ball me on my trade of 1700.00 only to turn around and list it for 8449.00 the very next day!...Very shady sales tactics! will never ever buy from a Wyler group again. Lesson learned. More

THEY GOT ME! First off the reconditioning fee is not justified at all. 1492.00 per car to clean inspect and replace in my case....An air filter, oil change, rotate First off the reconditioning fee is not justified at all. 1492.00 per car to clean inspect and replace in my case....An air filter, oil change, rotate tires, resurface rotors, and detail car and inspection of the car. Tried to tell me it could have been 2160.00 but the most they charge is 1492.00. so advertised price on the net and the WYLER discount is bait and switch. Then second told me to my face my trade was only worth 1700.00 because the cars age and its resale value was next to nothing. ONLY to look the very next day and MY TRADE WAS PRICED AT 8449.00 .Seeing how I was there 3 hours with the normal back and fourth pricing and negotiating. I was tired and reluctantly agreed .I would have walked but my daughter really wanted the car. Wheres the dealership where the price is was it is , there's no hidden stupid outragues fees ,they give you the most for your trade and REALLY CARE ABOUT MAKING THE CUSTOMER HAPPY? I want to go there!PLEASE FIND ME THIS PLACE!!!!!!!!!! More

Great salesman, excellent experience. As like most people, car shopping is not at the top of my list of favorite things to do. However my recent experience purchasing a new Honda at Jeff As like most people, car shopping is not at the top of my list of favorite things to do. However my recent experience purchasing a new Honda at Jeff Wyler was smooth and painless. Shawn went out of his way to process the deal and make sure we were well informed on the purchasing process and operation of our new vehicle. He also followed up multiple times to ensure our satisfaction. If you want a new Honda Shawn is your man. More

Looked for 2016 Honda Accord on internet Shawn at Wyler gave me info on 2016 Honda Accord. Found to be just what I was looking for. Great service and help from him. I would highly reckamend Shawn at Wyler gave me info on 2016 Honda Accord. Found to be just what I was looking for. Great service and help from him. I would highly reckamend his service to any one More

GREAT SERVICE I've had a Honda vehicle for 10+ yrs & ALWAYS receive GREAT service from this service department! They are great w/ communication & do their best to I've had a Honda vehicle for 10+ yrs & ALWAYS receive GREAT service from this service department! They are great w/ communication & do their best to get me in ASAP while being realistic when they are truly swamped saving me unnecessary time waiting. The waiting room & shuttle service help keep me productive even when my vehicle is in service. Everyone has strong customer service skills & work hard to earn 5 stars EVERY time. I totally trust this dealership & employees. More

I always receive great customer service from Jeff Wyler! My vehicle was serviced very quickly even without an appointment. I will continue to go here for my service needs as a result of the way they treat My vehicle was serviced very quickly even without an appointment. I will continue to go here for my service needs as a result of the way they treat me when I go there. More

Treated like Royalty!!! I got my CRV serviced here at the Burlington location. There are so many good things to say, I don't know where to begin! I have been to many dealer I got my CRV serviced here at the Burlington location. There are so many good things to say, I don't know where to begin! I have been to many dealerships for service but never one like this. Everyone was smiling and going out of their way for me and my 3 yr old. I thought..this couldn't be real..these are paid actors! Lol. Matt, was friendly had all my paper work ready to get things going. Gave me contact numbers, and kept me up to date on what was going on with my car by phone and text. They gave my little boy a coloring book and crayons to keep! Then the shuttle driver, Lowell, has to be the nicest man I have ever met. He went above and beyond to take my son and I wherever we needed to go. Much better than a courtesy car. He got my son in and out of the carseat and took him to get a sucker!!! Who does that!?? The lady at the desk was so kind, she pulled my car in for me. The service dept, did a diagnosis and called me with a price and what was going on almost immediately and it only took them 3 hrs to get it all done. We were at home waiting and Lowell, came and got us as soon as he could to pick up my car. Matt had all paperwork ready so I didn't have to wait around. Another service tech brought my vehicle around right to us and we were out of there. I was so happy I was speechless! Treated like royalty. 👸 This is the only dealership I will ever go to. They're about the customers happiness and not the money. I never thought a place like this even existed!!! So pleased 😃? More

Oil Change and tire rotation and other checks. It’s fast, efficient, and your on your way, They are friendly, the facility is nice and pleasant to wait in, I can’t say enough good things about them It’s fast, efficient, and your on your way, They are friendly, the facility is nice and pleasant to wait in, I can’t say enough good things about them.My service tech was wonderful, he he not high pressure try to up sell me that inns I didn’t need, a Hugh plus in my book! They get a 100% A+ from me! Keep up the great service. More

Fast and efficient service Using Honda's Service department in Burlington was fast and efficient, and I didn’t even have a scheduled appointment. The representative took the ti Using Honda's Service department in Burlington was fast and efficient, and I didn’t even have a scheduled appointment. The representative took the time to listen to what I had to say and was extremely nice and more than willing to help. The waiting area was clean and comfortable. All staff were pleasant. The service I had completed on my car was inexpensive as well. I highly recommend using Honda’s service department. More

Routine oil change smooth and efficient We always have excellent care at Jeff Wyler Honda Florence. We have shopped and serviced there for over 20 years. Thanks Jeff Wyler employees both sal We always have excellent care at Jeff Wyler Honda Florence. We have shopped and serviced there for over 20 years. Thanks Jeff Wyler employees both sales and service. More