Jeff Wyler Honda in Florence

Compared to others who write here I feel I got lucky by being screwed for $23 bucks. I called for appt to have my car inspected for possible knock in transmission. I was quoted $170 on the phone. Made being screwed for $23 bucks. I called for appt to have my car inspected for possible knock in transmission. I was quoted $170 on the phone. Made appointment and signed authorization for $169. After inspection and not authorizing work they recommended I was charged $23 for "shop supplies" whatever that is. The explained it by variously saying everybody gets charged, that he assumed I would authorized the extra work, with a tear in his eye (added sarcasm here) offered to give me $12.00 out of this pocket. I also asked why they just didn't quote the shop supplies at the beginning. Received another nonsensical answer. Shop supplies is like paying extra for air on an airplane. BUYER BEWARE. Last, the printout said I needed a new battery. The current one is barely 3 months old and it checks out fine. I like the Honda product but I will not ever cast my shadow on this place again. More

My friend bought a 2015 Buick Encore on July 13, 2020. He drove it for about 2 weeks and started having problems. The dealer charged him around $300 to replace spark plugs. He drove it again and it was He drove it for about 2 weeks and started having problems. The dealer charged him around $300 to replace spark plugs. He drove it again and it was slowing down when he was trying to accelerate. He had it tested and was told the Turbo was out. He took it back to Jeff Wyler, they agreed the Turbo was out, but refused to cover the repair under his 6 month $6,000 warranty. They asked him to pay $3,000 for the repair. He then took it to a reputable shop and they replaced the Turbo in it (for a lot less money). The shop took the vehicle for a test drive, to find out the engine is damaged and the AC is messed up. He has literally drove the car less than 3 weeks since he owned it. It is still under the warranty offered by Jeff Wyler, but they have refused to cover his damages or repairs. He now has moved it back to a reputable shop to call the warranty company on his behalf and get this covered! I will not ever buy a vehicle from this dealership after seeing how they treated my friend. I called them myself and left message for the service manager and used care manager. I got voice mails on both and neither would return my calls. Shame on you Jeff Wyler! More

I was looking for an affordable safe reliable vehicle to purchase for my twin 16 yo boys. Nate was incredible to work with along with Mark, his sales manager, making my purchase a very smooth one. I highly purchase for my twin 16 yo boys. Nate was incredible to work with along with Mark, his sales manager, making my purchase a very smooth one. I highly recommend Jeff Wyler Honda Florence for your new and used car needs⭐️⭐️⭐️⭐️⭐️ More

Eric Simpson was an excellent salesman. He was very knowledgeable and helpful. He made the process of purchasing a new car enjoyable. He was very knowledgeable and helpful. He made the process of purchasing a new car enjoyable. More

We took my girlfriend's vehicle in to have a faulty hood-latch sensor either fixed (replaced) or disconnected. Upon picking up the vehicle, however, the Check Engine Light was now suddenly on. The sh hood-latch sensor either fixed (replaced) or disconnected. Upon picking up the vehicle, however, the Check Engine Light was now suddenly on. The shop was closing, and so the receptionist was the only employee left to speak to about the issue. The receptionist, who had no mechanical experience or expertise, then told my girlfriend that this was normal, to go ahead and drive the vehicle, and that the sensor should turn off automatically after being driven a little bit. Unfortunately, this was horrible advice, for after a couple days, the Check Engine Light was still on, and irreparable damage had been done to the car. We then called Jeff Wyler Honda in Florence to explain the situation, and they were not willing to accept any responsibility for the situation. The best offer the GM could afford me was 10% off a diagnostics check to see what had triggered the Check Engine Light to come on between the time we dropped it off and picked it back up. They refuted the idea (AND REFUSED TO ACKNOWLEDGE) that they returned our vehicle to us with the Check Engine Light on and that their receptionist was providing mechanical advise, despite not having any mechanical knowledge or background. I've never had a worse experience with any automotive service company, and I would strongly urge any new customer to consider taking their vehicle anywhere else to have it serviced. More

Mike G was so amazaing! I’m Looking forward to coming back to purchase immediately!! I’m Looking forward to coming back to purchase immediately!! More

Having moved to Oregon I was hesitant about buying a new car from people I’ve never met .But because I had spoken with Eric during a visit home in Ohio about contemplating a new purchase. Eric told me if I car from people I’ve never met .But because I had spoken with Eric during a visit home in Ohio about contemplating a new purchase. Eric told me if I ever needed help or had any questions about a vehicle he’d be more than happy to walk me through. That gave me such a hometown feeling! Just like family .So much so that I did end up purchasing a 2020 Honda Insight brand new off the lot ! Of course in Oregon but if wasn’t for Eric’s knowledge and great representation of the people who make our community strong.I wouldn’t have made the purchase with such confidence. Eric Simpson is our roots and our reasons why we feel valued and appreciated . It’s 2022 and I’m still loving my purchase Thanks Eric More