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Jeff Wyler Honda in Florence

Florence, KY

4.7
1,699 Reviews

949 Burlington Pike

Florence, KY

41042

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Showing 1,699 reviews

October 25, 2024

Tyler did a great job helping us with the car process. We will definitely tell our friends about Tyler. More

by Ktangvik28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Toole, Dan Hollenkamp, Jennifer Hammons
Oct 28, 2024 -

Jeff Wyler Honda in Florence responded

Thank you for sharing your experience! We're glad Tyler made the car process smooth at Jeff Wyler Honda in Florence. We appreciate your recommendation and look forward to assisting any friends you send our way! Enjoy your new ride!

October 24, 2024

Randy showed me the cars and was a great person to work with. He was very professional and helped me make my choice. I would recommend him personally to anyone. More

by Karen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Arington, Jennifer Hammons, Ryan McGreevy
Oct 25, 2024 -

Jeff Wyler Honda in Florence responded

Karen, we're delighted to hear that Randy provided you with such a positive experience at Jeff Wyler Honda in Florence. Thank you for recommending him and our team!

October 24, 2024

Excellent service department including advisors and mechanics. I really appreciate the video the mechanics takes and send to me explaining exactly what he did. More

by kiki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Wilson, mechanic and Bob Snyder service advisor. , Ashley Casteel
Oct 25, 2024 -

Jeff Wyler Honda in Florence responded

We're delighted to hear that you appreciated the detailed video explanation from our service team at Jeff Wyler Honda in Florence. Our advisors and mechanics strive to provide top-notch service, and it's great to know their efforts made a positive impact on your experience!

October 24, 2024

Manny was very professional and kind. He got our car serviced and ready quickly which helped us out tremendously. We have bought two cars from this dealership and we are very happy. More

by Emily.abbott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny chavarria , Ashley Casteel
Oct 25, 2024 -

Jeff Wyler Honda in Florence responded

Emily, we're delighted to hear that Manny provided such excellent service at Jeff Wyler Honda in Florence. Thank you for your continued trust and support!

October 24, 2024

Jamie is always very friendly and honest. They provide great service and offer shuttle service if you’d like to ship while you wait. More

by jenniegail jhamblin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Merlo, Ashley Casteel
Oct 25, 2024 -

Jeff Wyler Honda in Florence responded

Thank you for sharing your experience with Jamie and the team at Jeff Wyler Honda in Florence! We're glad to hear that our service & offerings met your expectations. We look forward to serving you again in the future!

October 23, 2024

Took the car in for a recall and was told I have pay a minimum $400 diagnostic fee to determine if the recalled part was the problem. More

by Jamestreadway9
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Casteel
Oct 24, 2024 -

Jeff Wyler Honda in Florence responded

James, I'm sorry to hear about the unexpected diagnostic fee for your recall service. Please reach out at your convenience so we can discuss this further. Thank you, Matt Brady - General Manager - matt.brady@jeffwyler.com

October 22, 2024

The crew and everyone else who helped me with my service were very helpful and friendly. More

by elmlinmk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Chavarria , Service Department
Oct 23, 2024 -

Jeff Wyler Honda in Florence responded

Thank you for sharing your review! We're so happy that our team provided you with an excellent experience! -Jeff Wyler Honda in Florence

Oct 26, 2024 -

Jeff Wyler Honda in Florence responded

Elmlinmk, we are so pleased you enjoyed your visit to Jeff Wyler Honda! Thank you, and have a fantastic day!

October 03, 2024

Hamilton was the best sales person we have dealt with. We had been to several dealers but Hamilton sold us our forever CRV. He is awesome More

by Grandma
Recommend Dealer
Yes
Employees Worked With
Ryan Hamilton
Oct 06, 2024 -

Jeff Wyler Honda in Florence responded

Grandma, thank you so much for the positive review! Thank you again for leaving us this response!

September 12, 2024

No problems at all I always take my car to the service dept techs are great and so is the servcie More

by houstonschnauzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, Service Department
Sep 22, 2024 -

Jeff Wyler Honda in Florence responded

Houstonschnauzer, thank you so much for the positive review! Thank you again for leaving us this response!

July 26, 2024

On June 1st 2024 I purchased a 2021 Honda Passport Certified with less than 30,000 miles. During driving I hit a bump and heard a rattle by the rear view mirror. So I reached up and discovered the lan More

by trailsoles7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shane, Jennifer Hammons
Jul 31, 2024 -

Jeff Wyler Honda in Florence responded

Trailsoles7, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory.

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