
Jeff Wyler Honda in Florence
Florence, KY
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The service representatives are always friendly and greet with a smile, specifically Jerry Conrad, 2 ladies and MB. I do not know the ladies name or the young guys name. I have never had bad customer servic with a smile, specifically Jerry Conrad, 2 ladies and MB. I do not know the ladies name or the young guys name. I have never had bad customer service. They always explain to me what is involved in my service and recognize me by name. More
Honda in Florence always provides great service. Matt Honda in Florence always provides great service. Matt Brummet is efficient and friendly. The shuttle service is very conveninet for customers so tha Honda in Florence always provides great service. Matt Brummet is efficient and friendly. The shuttle service is very conveninet for customers so that I can drop off my car and then drive into work. The shuttle driver is friendly and very courteous. More
I have not had occasion to use the Service Department yet. This review is based on my new car purcase. I recently purchased a 2008 Honda Pilot from Andrew Myatt at Jeff Wyler Honda. I had been driving yet. This review is based on my new car purcase. I recently purchased a 2008 Honda Pilot from Andrew Myatt at Jeff Wyler Honda. I had been driving a van for 10 years and wasn't sure what type of vehicle I wanted. My husband and I visited numerous dealerships trying to decide on my next vehicle. When we got to Jeff Wyler Honda, I drove the Pilot, the CRV and the Odyssey. I still wasn't sure what I liked best. I think we visited Andrew 3 times before I decided on the Pilot. He made himself available to us and was always extremely courteous AND patient. I asked many questions (some stupid, I'm sure) and he was very knowledgeable about the cars--obviously taking the time to learn about each and every vehicle. I must say that of all the sales people we talked with at the various dealerships, Andrew knew the most about his vehicles. One thing that stood out to me about Andrew, besides being so knowledgeable, was the fact that he did not push one vehicle over the other and did not try to push me into buying. I visited one dealership where the salesman kept pushing me for an answer the first visit there--even though I told him I wanted to drive a number of different vehicles before I made my decision. This purchase was a very pleasant experience, including closing the deal with the finance manager, Jake Ashendors. More
I came into Honda looking for a preowned car for my teenage son. We wanted something that was not expensive but we could trust to put our son in to be safe. John Snavely greeted us very warmly and help teenage son. We wanted something that was not expensive but we could trust to put our son in to be safe. John Snavely greeted us very warmly and helped us to leave there very happy with a car we loved. Every aspect of this car buying situation exceeded our expectations. Thanks so much to John at Jeff Wyler Honda of Florence. More
We have been looking for a new family vehicle, and found everything we were looking for in the Honda CRV. We knew it was something we were interested in when we visited Honda's dealership, but Andrew was e everything we were looking for in the Honda CRV. We knew it was something we were interested in when we visited Honda's dealership, but Andrew was excellent at making our decision more convincing. He was extremely friendly, and provided us with many important facts about the CRV. We really were happy with doing business with him. More
My overall experience was excellent. My salesperson was knowledgeable and very good to work with. I was very pleased with my purchase and felt i was treated fairly throughout the entire process. I will c knowledgeable and very good to work with. I was very pleased with my purchase and felt i was treated fairly throughout the entire process. I will certainly be back for my next purchase and will tell others to come see you as well More
I always lease a Honda...you can't beat the price and the reliability. They always seem to have the right kind of car for me at the right stage in my life. I have leased a Civic for my college days, a CR-V reliability. They always seem to have the right kind of car for me at the right stage in my life. I have leased a Civic for my college days, a CR-V for my graduate school days, a Pilot for my "easy with one kid" days, and now an Odyssey for my "two kids" days. I have no complaints about any of these cars and would recommend them to anyone! I also like how I can walk right into the Jeff Wyler store in Florence and someone is always there to greet and help me. I can say the same for the service department. Everyone there is always pleasant to deal with. They always try their best to accomodate me. If you are looking to lease or buy a car, go see the salespeople at Jeff Wyler Honda in Florence. You will not be dissapointed! More
Everything about our experience at Jeff Wyler Honda was exceptional. Salesperson, finance mgr., and sales manager were all very helpful, knowledgable and friendly. We love the Honda Pilot we purchase exceptional. Salesperson, finance mgr., and sales manager were all very helpful, knowledgable and friendly. We love the Honda Pilot we purchased. We will defintely be back. We have proudly sent many people to Jeff Wyler Honda to experience the same great service and great deals on vehicles that we received. More
I do not like dealing with auto deakerships. You group has made it a easier experience. This is the second car purchased through wyler. Your sales staff is very good about going about the business. I feel has made it a easier experience. This is the second car purchased through wyler. Your sales staff is very good about going about the business. I feel like ive got a good deal, without the crap to get there. I highly recomend your dealership and will again, go to you first. It's been good. More
After an extensive search for my perfect next vehicle I decided to buy a Honda Passport or Ridgeline. Living in Louisville, Ky I first frequented the dealerships locally but the salesmen were more interest decided to buy a Honda Passport or Ridgeline. Living in Louisville, Ky I first frequented the dealerships locally but the salesmen were more interested in selling me what they had than what I wanted. A business trip took me to northern Ky and I decided to see what was availble there. I went to Jeff Wyler Honda and the people I talked to impressed me enough imediately that I told myself if they had what I wanted I was gonna buy it from them. After test driving a couple vehicles, I still hadnt found the one that said buy me. I returned to Louisville that day leaving Steve Smith with a list of exactly what I was looking for. 3 days later he called me saying he was positive he had found the truck I was looking for. This came as a suprize to me since I was kinda still up in the air about wanting a Passport or a Ridgeline. I made arrangements to drive all the way back to Florence on the weekend and see this truck he was so confident was exactly what I wanted. He was right. He had found exactly what I wanted. Now that I had found exactly what I wanted I prepared myself for the hassles of actually buying it. This was another pleasant suprize, as the process was fast without feeling rushed and I knew exactly what I was signing and why before I signed it. As impressed as I was with finding the right truck and having a pleasant buying experience I probably wouldnt have taken the time to review them here if it hadnt been for the time I stopped in to have the oil changed. I had my truck 6 months so I figured it had to be time to change the oil. I left it for an oil change and 30 minutes later I get a call from the service department telling me I didn't need one yet. They said they would be willing to change it for me now but I could drive it a couple thousand more miles before I really need to change the oil. Who ever heard of a service department saying they didnt want to take my money for a oil change I didnt need? I returned to the dealership to pick back up my truck and it was as shiney as the day I bought it. Not only were they honest about the oil change but they detailed my truck for me free since I had drove all the way from Louisville for an oil change I didnt need. A car dealer with integrity, Jeff Wyler has earned my loyalty as a customer. More