Jeff Wyler Honda in Florence

Hello, I must admit that I was a little leary about Hello, I must admit that I was a little leary about buying a car online but our sales person, Chuck Jenkins, was very knowledgeable and helpful. Th Hello, I must admit that I was a little leary about buying a car online but our sales person, Chuck Jenkins, was very knowledgeable and helpful. The car was exactly as advertised and I was very impressed with how clean and open the dealership was. More

Chuck Jenkins More

It was a great car buying experience. As a woman, I felt intimidated going to buy a car, but my salesman, Ron was great. I got a great price on a Ridgeline and the other staff at the dealership was really n intimidated going to buy a car, but my salesman, Ron was great. I got a great price on a Ridgeline and the other staff at the dealership was really nice too. I will definately return for my next Honda. Oh, and the Free Car Wash is awesome. More

Brenda was awesome to work with. Very professional,curtious,knowledgable and had a wonderful sense of humor. I would recommend Jeff Wyler Honda to my friends. Along with a great deal o professional,curtious,knowledgable and had a wonderful sense of humor. I would recommend Jeff Wyler Honda to my friends. Along with a great deal on a new vehicle but the personable and pleasent customer service you receive is genuine. Best, Mark & Bonnie Arbuckle More

This is my second Honda Accord and I have had all of my service performed at Jeff Wyler Honda in Florence, KY. Paul Conrad is my contact there and he has always been extremely courteous and helpful. I do service performed at Jeff Wyler Honda in Florence, KY. Paul Conrad is my contact there and he has always been extremely courteous and helpful. I do not know any one who enjoys taking their auto in for service but at least you are treated well and have a comfortable place to wait. Keep up the good work and you will certainly keep me as a loyal customer. More

This is my second Honda Accord. All of my service has been performed by your service department. I have had excellent experience with both Joe and the service performed on both of my Hondas. Joe has al been performed by your service department. I have had excellent experience with both Joe and the service performed on both of my Hondas. Joe has always been most courteous and good at explaining the types of service needed to keep my car running in top condition. My last trip out there was January 24, 2009 and Joe called me today, January 26 to see how things were. Customer Service has gone down the tubes with so many companies in todays world but not with Joe or Jeff Wyler Honda in Florence, KY. I would like to thank you and commend you on your service and caring attitudes. Sincerely, Kathleen A. Webber More

Both of these employees have shown exceptional customer service skills every time I have visited this Honda dealership. I have made multiple visits to their service department for two different cars. Bot service skills every time I have visited this Honda dealership. I have made multiple visits to their service department for two different cars. Both employees have proven to be friendly and trustworthy since my first visit there. More

Have had routine maintenance and repairs by this dealer with Paul Conrad serving as my "quarterback" for several years. He and others are always upbeat, always have "can do" attitude. He/they respond quick with Paul Conrad serving as my "quarterback" for several years. He and others are always upbeat, always have "can do" attitude. He/they respond quickly, provide transportation to/from my office, communicate well, do what they say they're gonna do and inform/get approval for changes, make helpful suggestions and answer all questions courteously and professionally. In summary, the best auto service I've ever seen or heard of. More

I live in Cincinnati, Ohio and I drive 40 minutes to visit this dealership when it's time for me to get a new car. I am now on my third Honda...I always go back to Tom Judd, he is friendly, organized, k visit this dealership when it's time for me to get a new car. I am now on my third Honda...I always go back to Tom Judd, he is friendly, organized, knowledgeable, and very accommodating. I highly recommend this dealership and Tom Judd. More

Our new Honda Pilot is the fifth vehicle we have purchased from Jeff Wyler Honda. The purchase experiences have been relative painless but I fully realize no dealership will survive by giving cars purchased from Jeff Wyler Honda. The purchase experiences have been relative painless but I fully realize no dealership will survive by giving cars away. I feel, for the most part, I've received an average or better than average deal. The reason I am taking time to respond to this reiew is there are two people that continually make us want to return to Jeff Wyler Honda. Mr. Dave Westerfield is the consumate professional greeting us without feined friendliness but a genuine "glad to see you" attidude. His attitude in dealing with us has made us return 4 times. I also wanted to highlight the incredible impact Mr. Paul Conrad has had on our continued patronage. Paul greets you on the phone or in the service area as though he's known you forever. No fake, "What's your name?" hellos! He remembers us and is a total pleasure to deal with. Paul has NEVER taken advantage of us in servicing our vehicles. Even when I have expected to pay dearly for a repair and signed in advance for the work, Paul and the service technicians there have often discovered repairs would only cost a fraction of the estimate and the original suspect problem was NOT the problem. I completely trust Mr. Conrad's judgement and never question a diagnosis. In short, Paul Conrad and the quality of follow-up service we have received not only has kept us coming back but was the main reason for buying our new Pilot at Jeff Wyler. We had never know Paul until we bought the first vehicle at Wyler. I / we cannot say enough about Paul and the quality of personal service. From in-store service, "emergency" drop ins and even long distance calls about potential problems, Paul has done everything possible to assist us. He should be teaching courses in personal Customer Service for Jeff Wyler. Loose Paul and Jeff Wyler Honda will NOT be the same. Thanks Paul, Thanks Dave. We'll be back for yet another new vehicle in the near future. Frank and Roxann Platek, Independence, KY More