
Jeff Wyler Honda in Florence
Florence, KY
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Price was great, and David and his staff went out of their way to help me, even past closing time. I was skeptical when I saw the price listed online, knowing that other dealers I had visited had online their way to help me, even past closing time. I was skeptical when I saw the price listed online, knowing that other dealers I had visited had online prices that ended up being much higher once I got to the lot. But Jeff Wyler Honda in Florence didn't have any add ons (besides tax and title), and the price was great for the year, make, and model I purchased. They even went out of their way to make sure that I drove off the lot with a clean car, winter floor mats in place (they came with the car). That was thoughtful, considering the roads (and my boots) were a snowy, muddy mess! One of the things I liked best about David was that he explained things to me I would need to know as the owner of the car (but not as a mere test-driver). One thing he told me was not to just shove a cd in the player but to push the load button first. That saved me from breaking my new-to-me car on my first day of owning it! When David couldn't get a hold of the second car key (because another employee had it), he did a great job of not only promising to get it to me ASAP, but also calling me within two days to let me know it was in the mail. (The car had been leased by the dealership, so there wasn't anything wrong with the other employee having the key.) I really appreciate everyone's willingness there to work with me, whether or not I was prepared for making a commitment to the car. I have been to several dealers in the area, and this one gets a "great" rating from me. Some of the other dealers were also great, but they didn't have the car in the color I wanted. :-) It really helped that I had shopped around a lot, had test driven a lot of different models, knew what I wanted, and knew what a fair price was for the year, make, and model. Also, it may have helped that I got there so close to closing time. It made both me and the salesman less edgy and more frank. It was a matter of, "If you're not ready to commit tonight, that's ok, but we'll need you to come back tomorrow. But, if you're willing to commit, we'll stay and take care of it." David was very pro-active in showing me the carfax (which was pristine). And it didn't hurt that the car had been previously leased by the dealership and was certified pre-owned! By looking online first, you can look for just what you want without the pressure. And, because I filled out a form asking for more information on the car, I got an online discount. More
I found myself in the unfortunate situation of having to purchase a new car due to being in an accident where my car had been totaled, and I had been injured. I wasn't excited about having to buy a new car purchase a new car due to being in an accident where my car had been totaled, and I had been injured. I wasn't excited about having to buy a new car until I walked into Jeff Wyler Honda of Florence and was greeted by Scott Parsons. He was very understanding and didn't pressure me in the least. In fact, he didn't call me until a week later when he thought I might be ready and able to test drive the CRV I had shown interest in. He pointed out all the pros of this vehicle. After having checked out similar cars at other dealerships, I gravitated back to Jeff Wyler Honda. Scott was able to locate a CRV in the color I wanted and with the options and safety features I thought were important. In fact, it had just been delivered that day! I purchased the car 2 days later and have driven it for 3 days. I feel safe in it and know that it will continue to hold its value. I have to say, the entire process was as painless as possible. I would certainly recommend this dealership, more particularly Scott Parsons, to anyone in the search for a new vehicle. More
This is the easiest car I have ever purchased. I had been shopping at a local dealer but when I requested a quote from Brenda at Wyler Honda she got back to me within minutes with the quote and it beat my ne shopping at a local dealer but when I requested a quote from Brenda at Wyler Honda she got back to me within minutes with the quote and it beat my neighborhood dealer by a significant amount. I was sold right then. I feel like I have met a new friend with Brenda. She made feel very comfortable with my decision to purchase the vehicle I bought. She was very knowledgeable about the car and was able to explain all of the features and options to me in detail. I am going to recommend Wyler Honda to my family and friends when they need a new vehicle. More
This is the third car I have purchased from this dealer in 11 years, and the second time I have used Bud and his Internet Team. They are fantastic. No haggling over price...They come out of the gate with in 11 years, and the second time I have used Bud and his Internet Team. They are fantastic. No haggling over price...They come out of the gate with a great price. They are very knowledgable, very friendly, and make the end-to-end experience of purchasing a car as painless as it gets. Also worth noting is that I've been using their service department for over a decade, and they are fantastic as well...I attribute their expertise to how well my first Honda Accord ran. I took it in for every maintenance, and even as a hard driver, the 2000 Accord SE never required a single fix (10.5 years; 180,000 miles) I only had to take care of wearable items (tires, brake pads, etc.). More
David Barnhart and Ron were fantastic. They worked together to get me the car I wanted and moneis for the van I traded in. I was treated with respect. When it comes time for my husband to replace his together to get me the car I wanted and moneis for the van I traded in. I was treated with respect. When it comes time for my husband to replace his car we will visit this dealership. Good job. Thank you More
The reason I bought from the dealership was because of Scott Brunner. Scott was excellent. He was honest, upfront, and not pushy. It was easy to negotiate price and I felt he was my advocate. He took Scott Brunner. Scott was excellent. He was honest, upfront, and not pushy. It was easy to negotiate price and I felt he was my advocate. He took the time to go through all of the options and even delivered the car to my house. Thanks for everything, Scott. More
The experience of buying a car at Jeff Wyler was the best buying experience I have had at any dealership. I felt comfortable, relaxed and in control of the process. Shawn answered all questions and was extre buying experience I have had at any dealership. I felt comfortable, relaxed and in control of the process. Shawn answered all questions and was extremely helpful. Even the experience with the finance department was warm and helpful. The new Accord Crosstour is a great car. More
Two people gave Kathy a "glowing" recommendation...so I set up an appointment to meet her. She gave me SUPERIOR "customer service" and is as nice as my two friends said she was. Knowledgeable, excellent set up an appointment to meet her. She gave me SUPERIOR "customer service" and is as nice as my two friends said she was. Knowledgeable, excellent customer service, willing to try as hard as she can to get you the best deal. I will recommend your dealership! Sue Kiskaden Smith AND Dean John know a good person when they see one ;) You guys ROCK ! (Lord I act my age...I am 53) !!!!!!!!!!!!!!!!!! Thank you again. I do LOVE my new little FIT. Susan Bricker More
Our experience with John Snavely at Jeff Wyler Honda was outstanding. The model and color vehicle we wanted to buy was simply not available anywhere in our area. John and the Jeff Wyler team arranged a tr outstanding. The model and color vehicle we wanted to buy was simply not available anywhere in our area. John and the Jeff Wyler team arranged a trade with a dealer in another state to fulfill our needs. Our vehicle is fabulous and John has been very helpful in explaining all the high tech gizmos! Thank you John and Jeff Wyler Honda. More
I found Matt and everone else involved in the purchase of my new CRV at Jeff Wyler Honda in Florence very friendly. Matt spent several hours getting us thru the whole process as painlessly as possible. Th my new CRV at Jeff Wyler Honda in Florence very friendly. Matt spent several hours getting us thru the whole process as painlessly as possible. This is my second car purchased from this dealership and would recommend them and Matt. More