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Jeff Wyler Honda in Florence

Florence, KY

4.6
1,672 Reviews

949 Burlington Pike

Florence, KY

41042

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Showing 1,672 reviews

October 26, 2024

Will was super friendly, and everyone there made the experience great. I love my car More

by Liz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will
Oct 28, 2024 -

Jeff Wyler Honda in Florence responded

Liz, Thank you for coming to see Jeff Wyler Honda in Florence! We're so glad your experience was positive, and we hope you visit again!

October 26, 2024

We didn’t have an appointment and were leaving on vacation and needed some updates done on our car. They were swamped the day we took it in but Dean in the service department helped us out. He got it More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean gets a 5 star from us!
Oct 28, 2024 -

Jeff Wyler Honda in Florence responded

Cheryl, we're delighted to hear that Dean was able to assist you! Your kind words mean a lot, and we'll be sure to pass them along. Safe travels on your vacation! - The Jeff Wyler Honda in Florence Team

October 25, 2024

Prefer using this service. The Wyler Care packages are a good value and I get to use the same service ref with each visit. More

by 10-24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Snyder
Oct 28, 2024 -

Jeff Wyler Honda in Florence responded

We're delighted to hear that you find the Wyler Care packages valuable and appreciate the consistency of working with your preferred service representative at Jeff Wyler Honda in Florence. We look forward to serving you again! Safe travels!

October 25, 2024

Tyler did a great job helping us with the car process. We will definitely tell our friends about Tyler. More

by Ktangvik28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Toole, Dan Hollenkamp, Jennifer Hammons
Oct 28, 2024 -

Jeff Wyler Honda in Florence responded

Thank you for sharing your experience! We're glad Tyler made the car process smooth at Jeff Wyler Honda in Florence. We appreciate your recommendation and look forward to assisting any friends you send our way! Enjoy your new ride!

October 24, 2024

Randy showed me the cars and was a great person to work with. He was very professional and helped me make my choice. I would recommend him personally to anyone. More

by Karen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Arington, Jennifer Hammons, Ryan McGreevy
Oct 25, 2024 -

Jeff Wyler Honda in Florence responded

Karen, we're delighted to hear that Randy provided you with such a positive experience at Jeff Wyler Honda in Florence. Thank you for recommending him and our team!

October 24, 2024

Manny was very professional and kind. He got our car serviced and ready quickly which helped us out tremendously. We have bought two cars from this dealership and we are very happy. More

by Emily.abbott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny chavarria , Ashley Casteel
Oct 25, 2024 -

Jeff Wyler Honda in Florence responded

Emily, we're delighted to hear that Manny provided such excellent service at Jeff Wyler Honda in Florence. Thank you for your continued trust and support!

October 24, 2024

Excellent service department including advisors and mechanics. I really appreciate the video the mechanics takes and send to me explaining exactly what he did. More

by kiki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Wilson, mechanic and Bob Snyder service advisor. , Ashley Casteel
Oct 25, 2024 -

Jeff Wyler Honda in Florence responded

We're delighted to hear that you appreciated the detailed video explanation from our service team at Jeff Wyler Honda in Florence. Our advisors and mechanics strive to provide top-notch service, and it's great to know their efforts made a positive impact on your experience!

October 24, 2024

Jamie is always very friendly and honest. They provide great service and offer shuttle service if you’d like to ship while you wait. More

by jenniegail jhamblin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Merlo, Ashley Casteel
Oct 25, 2024 -

Jeff Wyler Honda in Florence responded

Thank you for sharing your experience with Jamie and the team at Jeff Wyler Honda in Florence! We're glad to hear that our service & offerings met your expectations. We look forward to serving you again in the future!

October 23, 2024

Took the car in for a recall and was told I have pay a minimum $400 diagnostic fee to determine if the recalled part was the problem. More

by Jamestreadway9
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Casteel
Oct 24, 2024 -

Jeff Wyler Honda in Florence responded

James, I'm sorry to hear about the unexpected diagnostic fee for your recall service. Please reach out at your convenience so we can discuss this further. Thank you, Matt Brady - General Manager - matt.brady@jeffwyler.com

October 22, 2024

The crew and everyone else who helped me with my service were very helpful and friendly. More

by elmlinmk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Chavarria , Service Department
Oct 23, 2024 -

Jeff Wyler Honda in Florence responded

Thank you for sharing your review! We're so happy that our team provided you with an excellent experience! -Jeff Wyler Honda in Florence

Oct 26, 2024 -

Jeff Wyler Honda in Florence responded

Elmlinmk, we are so pleased you enjoyed your visit to Jeff Wyler Honda! Thank you, and have a fantastic day!

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