Jeff Wyler Honda in Florence

Had a GREAT experience buying our new 2012 Honda Accord from Jeff Wyler Honda in Florence, KY. We showed up late after work on the 1st of April to test-drive (only-we weren't buying yet) an Accord. Cody Fo from Jeff Wyler Honda in Florence, KY. We showed up late after work on the 1st of April to test-drive (only-we weren't buying yet) an Accord. Cody Fowler, our salesman, knew we were coming so he had the car pulled out, ready and waiting for us. It had started raining as we arrived (bummer) so Cody put the vehicle under the covered pick-up area, which my wife really appreciated. Sounds simple right? How many dealerships even have a 'covered pick-up area?' And if they do - how many salesman will move the car under-cover as it begins to rain? Suffice to say, our experience here started off very positively due to Cody's friendly and professional manner. We also asked to test drive another vehicle - so Cody happily trounced into the rain again to bring us over the 2012 Honda Civic. We had test-drove the Toyota Camry and Hyundai Sonata earlier so we were now ready to talk numbers. We did really like the Accord. But were looking for the best deal. Remember it's getting late - so the showroom floors starting to get quiet as people wrap up their day. But not Cody, or Dan Hollenkamp, they still have a customer. Even the showroom cars had vanished as the floors were being waxed that evening. It should be noted that Cody, Dan and a lot of others just finished a long March sales event the day before - they said it was a great event with tons of sales - they looked a little run over - but were still smiling as they answered my wifes tough questions. With all questions answered - An offer was made by Dan that we couldn't refuse. One of those too-good-to-be-true deals. My wife and I were left alone to talk privately as we sifted through the offer, trying to determine where the catch was? We couldn't find one. The deal truly was impressive. Remember we'd been to the other dealers and knew their offers already. Jeff Wyler Honda couldn't be beat. We then walked to the back to ensure we had just the right car in mind - the 2012 Honda Accord in Basque Red, with ivory interior. We did. Only problem now was all the detail guys had gone and Dan & Cody said we could take the car home that night. So, as we sat with the finance guy - Chad Dambaugh - who also stayed way past his scheduled day. Normally, the finance guy is my least favorite person - he's the one who adds it all up and gives you the REAL story. But not here, Chad was pleasant, professional and efficient! The numbers didn't change! Meanwhile, Dan Hollenkamp - the sales manager, unknowingly took our car to the back and detailed it himself. Again - think about it - the SALES MANAGER DETAILED THE CAR HIMSELF. How many other SM's would do that? Zero! We were again impressed with the level of customer service we were receiving. Admittedly, Dan said he wasn't the best detailer and offered for us to bring it back soon to have the pros give it the once over. You could've fooled us - It looked GREAT!! As Dan, Cody & Chad left, they were still smiling and thanked us for being a part of their family - by now it was way past 10:30pm. All in all, we had (and are having) a great experience with the staff at Jeff Wyler Honda of Florence. I had some accessories added recently and the maintenance writers as well as what appeared to be my own personal assistant - Pete Bambach (another great guy who seems to go out of his way to make sure you're MORE than satisfied) all have done an absolute wonderful job of making us feel like we bought our Honda at the best dealership in town. Our Kudos once again to Cody Fowler, Chad Dambaugh, Pete Bambach and especially Dan Hollenkamp who all have worked very hard to make sure we have been well taken care of at every level. Not only do their actions speak well of the dealership, but also it's leadership. Whatever, you're doing to keep your employees feel appreciated - double it - they deserve it! Free lunch on Fridays, having the ice cream truck stop by, tickets to Florence Freedom...whatever it is they've earned it at Jeff Wyler Honda! Happy New Honda Owners, David & Doreen Buck p.s. cars running great and looking great (Doreen loves the free car wash!) More

Friendly, courteous & professional. This is why I continue to bring my Honda back for service. I do not get this service 100% of the time but in most cases I give an A++. Thabk you Richard & Nick continue to bring my Honda back for service. I do not get this service 100% of the time but in most cases I give an A++. Thabk you Richard & Nick More

I came in looking for a used car and was surprised how hard they worked to make it affordable for me to get a much newer used car. I have never bought a car less than 5yrs old and for the first time I own hard they worked to make it affordable for me to get a much newer used car. I have never bought a car less than 5yrs old and for the first time I own a great car less than 2yrs old. The staff was so friendly and worked to find a car that suited my needs. More

Sales Department is professional. They are willing to work with you to obtain customer satisfaction. They washed a brand new car for me before leaving work with you to obtain customer satisfaction. They washed a brand new car for me before leaving More

When I first went to the Honda dealership, I was dissappointed to say the least in the decision I made on purchasing a Kia Sportage. I wanted to return it right away, and though I felt this process dissappointed to say the least in the decision I made on purchasing a Kia Sportage. I wanted to return it right away, and though I felt this process was not moving fast enough for me, I was met with concern and the customer service was better than any other. Dan Hollenkamp knew I was not happy with my Kia, made a promise to make certain I was happy, because “at the end of the day” he wanted me to walk away with a smile. I am now a proud owner of a 2009 Honda CRV. This is the only dealership that makes a promise and sticks by it. Now everyone knows at Honda that no other vehicle compares to Honda. Its what I have been driving for over ten years now, and I trust it most for my family and me! Thank you, Dan and also those of you who really stepped up to the plate to make me one happy customer! Denise Heyob More

Scott Parsons was great to work with and all the staff was friendly snd courteous. He worked with me to make sure that I was satisfied with my purchase even before I came into the dealership to look at th was friendly snd courteous. He worked with me to make sure that I was satisfied with my purchase even before I came into the dealership to look at the Pilot. Scott even called to make sure the Pilot was running great about a week after the purchase. I am very satisfied with the purchase of my Pilot and I would buy another car from this dealer any time. More

Excellent dealership that has topnotch employees who are very interested in working with their customers. They have a beautiful showroom and a huge clean service area. their Internet sales team is on the ba very interested in working with their customers. They have a beautiful showroom and a huge clean service area. their Internet sales team is on the ball. More

I've been driving my new 2012 Honda Civic LX for about 2 weeks and I'm very happy with it. This is the first Honda we have owned and so far, I really like the car. The size is perfect for me and the ride weeks and I'm very happy with it. This is the first Honda we have owned and so far, I really like the car. The size is perfect for me and the ride is smooth and comfortable. My sales person, John Snavely has reached out to me on numerous occasions to make sure I'm happy with my new car. I've always heard good feedback about Honda and the Civic a perfect fit for me. I'm anxious to take a road trip to see how the Econ system saves me $$$. More

Superb dealership, and the Wyler employee we worked with (Mike Mikles) was excellent. After a day or two of other, high-pressure dealers, we were more than ready to talk to someone who would take us seriou (Mike Mikles) was excellent. After a day or two of other, high-pressure dealers, we were more than ready to talk to someone who would take us seriously without acting as if we absolutely had to buy their car right now. I'd recommend them to anyone shopping for new wheels. More

My husband and I worked with Bud Hornsby. He helped us purchase a new 2012 Honda Odyssey. We loved working with Bud! He did an EXCELLENT job. He was extremely nice, helpful, and not pushy. We really a purchase a new 2012 Honda Odyssey. We loved working with Bud! He did an EXCELLENT job. He was extremely nice, helpful, and not pushy. We really appreciated that about him. Bud Hornsby was also very knowledgeable, he was able to answer all of our questions thoroughly. He, as well as the rest of the Jeff Wyler Honda of Florence sales team, helped us work out a good deal for our 2012 Honda Odyssey. We are very pleased with the car, and most of all our experience with Bud and the dealership! More