Jeff Wyler Honda in Florence

There was Great customer service from everyone. Scott was very friendly and easy to work with. Scott was very friendly and easy to work with. More

I was greeted and serviced efficiently. The technician had a video of tire tread and air pressure. The technician had a video of tire tread and air pressure. More

The salesman and service advisor were easy to work with. My second vehicle purchase at this location. My second vehicle purchase at this location. More

Dean at Jeff Wyler Honda was especially helpful and friendly We were standing in line and he came over to help us. We wouldn’t go anywhere else for maintenance or care for our Honda because of the bes friendly We were standing in line and he came over to help us. We wouldn’t go anywhere else for maintenance or care for our Honda because of the best service and care there More

Scott Brunner was great to work with. He answered all of our questions. Made it easy to make a deal. He answered all of our questions. Made it easy to make a deal. More

Was looking to sell my used Focus so I did an online instant offer through KBB, obviously many dealerships called me. JW being one, a salesman named Shane text me and called. Made arrangements to swing instant offer through KBB, obviously many dealerships called me. JW being one, a salesman named Shane text me and called. Made arrangements to swing by one day before closing. Had the obviously sight unseen appraisal online but I had accurately represented my car so had no worries, he told me if it indeed was as described they would probably offer me a decent amount more than the KBB offer. Stopped up and he was working a deal, fine not an issue but he never even acknowledged me and thanked me for stopping up as he had asked. He had no one at his desk at the time so no reason he couldn't have. The young salesman I got was great and handled things quickly, not the minutes Shane had promised but I knew I'd be there for at least 30 and I was. They came back with a lower offer than I had gotten online. Another local dealership had already offered me about $1200 more so I knew I wasn't out of line in my numbers. Basically insulting, wasted my time and passed me off without even a hey thanks for brining it up. More

The service advisor was fine . However there are a couple of issues overall. First , it took 4 hours to replace filter , differential fluid and install 4 tires ..At $1600.00 expedi However there are a couple of issues overall. First , it took 4 hours to replace filter , differential fluid and install 4 tires ..At $1600.00 expediently would be appreciated. I could have gone to VIOC and Costco and got both done in 2 1/2 hours at far less pricing. Secondly no mention was mentioned about a 3% charge on CC until 10 minutes you had taken the car . THis left me no option to use a check at all since it was at home . Plus the fact that a large company like Jeff Wyler does not pay the full 3% on all transactions. Having worked in the banking industry , that is a fact . If they pay it on all charges their financial people are not doing their jobs. I was notified of the 3% by text after you had the car for 10 minutes. .This should be communicated before I arrive. I also have been waiting for parts for a recall notice for 8 months now. When I asked about the delay, I was told that any of those parts come in they are put on the used cars instead of taking care of existing customers. I am sure the NTSB never intended for this to happen. More

Soon as I walked in the door someone was there to make sure I was assisted. sure I was assisted. More

Will was super friendly, and everyone there made the experience great. I love my car experience great. I love my car More

We didn’t have an appointment and were leaving on vacation and needed some updates done on our car. They were swamped the day we took it in but Dean in the service department helped us out. He got it vacation and needed some updates done on our car. They were swamped the day we took it in but Dean in the service department helped us out. He got it done for us! He is easy to work with and cared about our situation. We appreciated your kindness and helpfulness to us. Thank you so much Dean, You’re the Best!!! More