Jeff Wyler Honda in Florence
Florence, KY
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We recently purchased our third Honda from Wyler Honda in Florence (our second in four months!!) For each of our last two purchases, we worked primarily with Josh Handelsman - and he was FANTASTIC on both o Florence (our second in four months!!) For each of our last two purchases, we worked primarily with Josh Handelsman - and he was FANTASTIC on both occasions!! I highly recommend Josh - he was very patient with us as we worked through a CR-V purchase (for 2-3 weeks). We first drove several pre-owned/used but soon realized it would definitely be much more beneficial for us to purchase new, given the equity in CR-Vs and the "higher" price on 2-3 year old used cars vs the price of a new vehicle. Josh was always quick to respond to our email questions and answered the phone every time we called. He was, by far, the most pleasant sales person we have worked with and we really appreciated his willingness to help us explore all of our options. We feel he was very honest with us, and did not doubt his sincerity at all. Josh was an abosolute pleasure to work with. More
This was a rough experience for us at first. I wrote a very bad review. After dealing with a different sales manager than the first one our experience has been much better and I am pleased with the result very bad review. After dealing with a different sales manager than the first one our experience has been much better and I am pleased with the results. Our sales person Rachel was great. More
Brenda was great. One of the more pleasent car buying experiences I've had. I didn't get as much for my trade as I had hoped but it was close enough that I was still OK with the deal. This was our seco experiences I've had. I didn't get as much for my trade as I had hoped but it was close enough that I was still OK with the deal. This was our second vehicle from Wyler Honda Florence and if our next vehicle ends up being a Honda I would definately go there again. More
I would go to this dealer at any time to have my honda serviced. And the very best part of this dealer is exellent customer service,and very family orient. serviced. And the very best part of this dealer is exellent customer service,and very family orient. More
Rachel was AMAZING! She took her time and showed us the Pilot. We had just left Ford and test drove the Explorer. I can tell you that your Sales Team (Rachel and Dan) are top notch and extremly knowledga Pilot. We had just left Ford and test drove the Explorer. I can tell you that your Sales Team (Rachel and Dan) are top notch and extremly knowledgable, professional and great to work with :) More
John was very professional and we did not feel preseured. We told him what we were looking for was patient with my wife and I. We would recommend John to friends and family. This is our fourth vehicle from J We told him what we were looking for was patient with my wife and I. We would recommend John to friends and family. This is our fourth vehicle from Jeff Wyler, very pleased with sales and service. More
I had a wonderful experience from start to finish with the Jeff Wyler Honda Internet Team. Scott was first with his quick reply internet quote on the 2012 Honda Accord I was interested in, and his follow- the Jeff Wyler Honda Internet Team. Scott was first with his quick reply internet quote on the 2012 Honda Accord I was interested in, and his follow-up to make sure that I check my spam in case the quote went there, which it did. Dave was the enthusiastic and confident salesman who sold me the exact car that I wanted, and was friendly and courteous during the test drive through the sale. The car was waiting for me when I got there. And of course, the friendly neighborhood detailed finance man, Corey, who, without a doubt, did an excellent job of getting the finance and payments that I needed to drive my new 2012 Honda Accord home that same night. Thanks Dave for a great new car buying experience! Thanks Jeff Wyler Honda for having a detailed and courteous staff. A special THANK YOU to all the military service members there; I always appreciate your service. Best Regards, Aurelius Leonard More
I recently got a new honda Civic from Jeff Wyler Florence, my sales representative, Jeff Lowry was very kind and patient.I would strongly recommend anyone looking to purchase, new or used to check t Florence, my sales representative, Jeff Lowry was very kind and patient.I would strongly recommend anyone looking to purchase, new or used to check them out. They were very friendly and willing to answer any questions I had. More
Had a GREAT experience buying our new 2012 Honda Accord from Jeff Wyler Honda in Florence, KY. We showed up late after work on the 1st of April to test-drive (only-we weren't buying yet) an Accord. Cody Fo from Jeff Wyler Honda in Florence, KY. We showed up late after work on the 1st of April to test-drive (only-we weren't buying yet) an Accord. Cody Fowler, our salesman, knew we were coming so he had the car pulled out, ready and waiting for us. It had started raining as we arrived (bummer) so Cody put the vehicle under the covered pick-up area, which my wife really appreciated. Sounds simple right? How many dealerships even have a 'covered pick-up area?' And if they do - how many salesman will move the car under-cover as it begins to rain? Suffice to say, our experience here started off very positively due to Cody's friendly and professional manner. We also asked to test drive another vehicle - so Cody happily trounced into the rain again to bring us over the 2012 Honda Civic. We had test-drove the Toyota Camry and Hyundai Sonata earlier so we were now ready to talk numbers. We did really like the Accord. But were looking for the best deal. Remember it's getting late - so the showroom floors starting to get quiet as people wrap up their day. But not Cody, or Dan Hollenkamp, they still have a customer. Even the showroom cars had vanished as the floors were being waxed that evening. It should be noted that Cody, Dan and a lot of others just finished a long March sales event the day before - they said it was a great event with tons of sales - they looked a little run over - but were still smiling as they answered my wifes tough questions. With all questions answered - An offer was made by Dan that we couldn't refuse. One of those too-good-to-be-true deals. My wife and I were left alone to talk privately as we sifted through the offer, trying to determine where the catch was? We couldn't find one. The deal truly was impressive. Remember we'd been to the other dealers and knew their offers already. Jeff Wyler Honda couldn't be beat. We then walked to the back to ensure we had just the right car in mind - the 2012 Honda Accord in Basque Red, with ivory interior. We did. Only problem now was all the detail guys had gone and Dan & Cody said we could take the car home that night. So, as we sat with the finance guy - Chad Dambaugh - who also stayed way past his scheduled day. Normally, the finance guy is my least favorite person - he's the one who adds it all up and gives you the REAL story. But not here, Chad was pleasant, professional and efficient! The numbers didn't change! Meanwhile, Dan Hollenkamp - the sales manager, unknowingly took our car to the back and detailed it himself. Again - think about it - the SALES MANAGER DETAILED THE CAR HIMSELF. How many other SM's would do that? Zero! We were again impressed with the level of customer service we were receiving. Admittedly, Dan said he wasn't the best detailer and offered for us to bring it back soon to have the pros give it the once over. You could've fooled us - It looked GREAT!! As Dan, Cody & Chad left, they were still smiling and thanked us for being a part of their family - by now it was way past 10:30pm. All in all, we had (and are having) a great experience with the staff at Jeff Wyler Honda of Florence. I had some accessories added recently and the maintenance writers as well as what appeared to be my own personal assistant - Pete Bambach (another great guy who seems to go out of his way to make sure you're MORE than satisfied) all have done an absolute wonderful job of making us feel like we bought our Honda at the best dealership in town. Our Kudos once again to Cody Fowler, Chad Dambaugh, Pete Bambach and especially Dan Hollenkamp who all have worked very hard to make sure we have been well taken care of at every level. Not only do their actions speak well of the dealership, but also it's leadership. Whatever, you're doing to keep your employees feel appreciated - double it - they deserve it! Free lunch on Fridays, having the ice cream truck stop by, tickets to Florence Freedom...whatever it is they've earned it at Jeff Wyler Honda! Happy New Honda Owners, David & Doreen Buck p.s. cars running great and looking great (Doreen loves the free car wash!) More
Friendly, courteous & professional. This is why I continue to bring my Honda back for service. I do not get this service 100% of the time but in most cases I give an A++. Thabk you Richard & Nick continue to bring my Honda back for service. I do not get this service 100% of the time but in most cases I give an A++. Thabk you Richard & Nick More