Jeff Wyler Honda in Florence

All the staff we encountered were cheerful and very helpful. Mr. Timmers and Mr. Barnhart worked with us until we had everything we wanted in the car and at a reasonable price. We had a very positive helpful. Mr. Timmers and Mr. Barnhart worked with us until we had everything we wanted in the car and at a reasonable price. We had a very positive experience and are delighted with our new Accord! More

Decided to shop for a car in August 2013. Was planning to look at several dealerships. Our first stop was at Jeff Wyler Honda in Florence, Ky. We met John Booth who introduced us to the Accord models. With look at several dealerships. Our first stop was at Jeff Wyler Honda in Florence, Ky. We met John Booth who introduced us to the Accord models. With the style of the cars and Mr. Booth's straight forward honest approach on information. It was plain to realize that our shopping for cars was over. On August 28th we purchased a 2013 Honda Accord Sport. We were thinking of a six (6) cylinder model but decided on four (4). I can honestly say I am surprised at the performance. We made a trip to the Smokey Mountains loaded with four (4) adults and a trunk full of luggage and had great engine performance and great gas mileage. Chan Dambaugh was very helpful with providing finance information. Both John Booth and Chan Dambaugh were very pleasant and polite. There was never any high pressure to make a purchase. Nothing but helpful information to get the car we dreamed for. More

The customer service provided by Scott Brunner was excellent. And, he patiently walked me through the operation of the car. Thank you for the great service! excellent. And, he patiently walked me through the operation of the car. Thank you for the great service! More

I know I have reviewed this Dealership and their Service Department and Body Shop before....but I would like to just give a brief up-date and thank you to a few people for my most recent experiences. Agai Department and Body Shop before....but I would like to just give a brief up-date and thank you to a few people for my most recent experiences. Again, I am not one to give "Written Reviews"....but when it is "due", I will. 1) 8/22/13...I took my 1998 Prelude into see Matt for a follow-up inspection of my vehicle......his Team placed dye into my oil to check for some oil leaks (on a previous visit) I have been concerned about. Matt's Team did find a lot of oil leaks / old gaskets that have just worn-out over time. This also included the Timing Belt that accumulated oil on it from the leaks. Overall, it was a large job !!! Matt and his Team had the Prelude parts ordered / installed / stayed late (8/23/13) to have my vehicle back to me for the weekend !!! That is fast / efficient and a great professional job. I never expected "Matt and the Mechanics" (lol) to have my vehicle done that quick due to the size of the job.....but they got it done and surprised me !!! A BIG Thank YOU to Matt and his Mechanic Team. Great Job !!! Runs Great ! 2) 8/28/13....Stopped into see Mike Rose at the Body Shop and confirm that it is now "ok" to get the hood of my Prelude waxed since it is a new paint job. Mike kindly took the time to explain a great product to look for that would keep my hood of the Prelude looking GREAT....also rest of the vehicle. That night I went out, tried to find the particular product, and did not find it. I wrote Mike an email that night letting him know I did go out to look for the recommended product and could not find it. Amanda (Mike's Assistant / Body Shop Employee), on 8/29/13 in the morning....had an email to me telling me exactly where to get the product !!! She explained that Mike called the location the product was at and Amanda gave me directions how to get there to the store. I picked the product up and was told by the shop owners that, "Mike from Honda asked us to hold this for you." Now that is Customer Service.....from A to Z ! Thanks Mike and Amanda. 3) I have been working with Gina, of the Finance Department, on a few minor questions regarding financing and she has been excellent in either helping me get the answers or finding them out for me. A big thank you to Gina for her Customer Service and follow-through. 4) Finally, back to Matt Bergelt......Thank you Matt for ordering (8/28/13) a part I needed so fast and getting it installed (8/30/13) so quick (25 mins.) on 8/30/13.......a thank you again to his Mechanic(s) !!!! Great job !!!! Thanks to all, Brian J. Pollard 9/2/2013 More

Matt Bergelt in Service was great in getting my front end suspension and steering back to a like "new" condition and also much safer.......the price and peace of mind is why I pick Jeff Wyler Honda......an suspension and steering back to a like "new" condition and also much safer.......the price and peace of mind is why I pick Jeff Wyler Honda......and obviously their service advisors are knowledgeable and stay in touch with you during the process of estimate / repair / and out come. Thank you Matt Bergelt. PS---I have a 1998 Prelude !!!! Still runs great at 185,000 miles !!!! _________________________________________ Here is a letter I submitted to the Body Shop in reference to Michael Rose / Bryan Wood and Amanda: Hello Mr. Rose, Even thought I just got off the phone with Amanda thanking your body shop there at Florence Wyler Honda for the wonderful job of bringing my 1998 Prelude "back to life".......I wanted to personally thank you and rest of your crew.....Amanda yet again, Bryan Wood and yourself for the superior service and craftsmanship in fixing my Prelude !!! I am sure you see a ton of vehicles for repair and estimates but briefly mine repairs were as follows: 1) A hit-and-run to the right front quarter panel area with a nice gouge mark taken out of the front bumper and a knocked out marker light. 2) A co-worker at my place of employment then backed into my Prelude and did a good bit of damage to the left side of my front bumper and crushed in my left side quarter panel. 3) And over the years since the Prelude is a 1998 (approximately 15 years old as of November 2013), the paint on the hood of the vehicle withstood all it could take....acid rain, small hail, rust, bird droppings and a brief time in Southern Florida heat / UV rays...and it is mainly always parked outside..........in other words.....it now looks just like a showroom finished paint job. Thank you / Thank you / Thank you !!!! What a great gloss and appearance it has now !!! Feel free sir to pass my compliments onto your bosses and any of the men and women that worked on my vehicle !!!!! I will be back again for some minor rear body work (caused by age) in the future. You may also use this to show any of your future clients if they would like references for your shop. (Please redact my customer number and address and phone if shown to potential clients---for privacy purposes). Again marvelous job at setting up everything up.....the estimates / clearance with insurance (Safeco and my State Farm Agents), ordering parts, having Enterprise Rental Car ready for me with a vehicle......everything.... and it only took five days to complete the work !!!! That is great !!!! Sincerely with thanks, Brian More

My salesman was Charles Westfall and he deserves a perfect rating for his quality of service. I traded in my 2001 Honda Civic with 48,000 miles and received the Kelly Blue Book value for good conditi perfect rating for his quality of service. I traded in my 2001 Honda Civic with 48,000 miles and received the Kelly Blue Book value for good condition. I bought a 2013 Honda Fit with the sports package and paid only slightly above the dealer invoice price and financed at 0.9 percent on a five year loan. I am extremely happy with my purchase and the level of service. More

Bud is very sincere and knowledgeable salesman. As it happened we needed to see him on one of his days off and he was there promptly with a smile on his face and helped us complete and modify the 3 year happened we needed to see him on one of his days off and he was there promptly with a smile on his face and helped us complete and modify the 3 year lease of a 2013 Honda Civic EX, Black with Sunroof and so many bells and whistles I can't list them. More

Salesman, Marty Addison, was so very helpful in showing us exactly what we were looking for. Perfect for my husband and I in our senior years. The price was within our budget, and the trade-in allowanc us exactly what we were looking for. Perfect for my husband and I in our senior years. The price was within our budget, and the trade-in allowance on our Accord was agreeable with us. It's a beautiful car, gorgeous color, and has all the features we wanted and needed. Marty Addison was very comfortable to deal with, and very efficient and helpful in explaining how everything operated. Jeff Wyler Honda in Florence is very fortunate to have him as an employee. I hope that you appreciate his efforts - we did! More

I just purchase a new 2013 Accord Sport from Tom Judd at Jeff Wyler Honda. It was the best experience I ever had. It was a pleasure working with him. Thank you Tom. Jeff Wyler Honda. It was the best experience I ever had. It was a pleasure working with him. Thank you Tom. More

My husband is going to be making a 12 hour car ride and we wanted to make sure his car was in tip top shape! Steve in Service made sure the 4 point inspection was complete and done in a timely manner. They we wanted to make sure his car was in tip top shape! Steve in Service made sure the 4 point inspection was complete and done in a timely manner. They exceeded our expectations and answered all of our questions. More