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Jeff Wyler Honda in Florence

Florence, KY

4.7
1,699 Reviews

949 Burlington Pike

Florence, KY

41042

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Showing 1,699 reviews

December 08, 2024

Dylan is service is very honest and upfront about all steps in the servicing process. She’s very kind and understanding. I’ve never had an issue with ANY advisor and the servicing is always top notch. Be More

by YourFaveHondaGalBritt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Noble & Henderson
Dec 09, 2024 -

Jeff Wyler Honda in Florence responded

We're delighted to hear that Dylan and the team at Jeff Wyler Honda in Florence have consistently provided you with honest and top-notch service. Thank you for trusting us with your Honda, we look forward to serving you again!

December 08, 2024

Had a great selection- Braydon was awesome. He made the process smooth and easy. Highly recommend Braydon for your new car needs!! More

by lohnerbe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braydon Runion
Dec 09, 2024 -

Jeff Wyler Honda in Florence responded

We're delighted to hear that Braydon made your experience smooth and easy at Jeff Wyler Honda in Florence! Thank you for recommending him, and we hope you're enjoying your new car.

December 08, 2024

As someone who has purchased 3 cars here in the last year, I can whole heartedly say they care about their customers. They helped me get out of a very bad financial situation and got me back on track to More

by YourFaveHondaGalBritt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Krummen, Dan Hollenkamp, Marty Addison, Jennifer Hammons, Chris Stouder, Michael Donnellon, Rick Corsmeier, Ryan McGreevy, Matt Brady
Dec 09, 2024 -

Jeff Wyler Honda in Florence responded

Thank you for your continued trust in Jeff Wyler Honda in Florence! Your recommendation means a lot, and we're here whenever you need us!

December 07, 2024

Robert Snyder assisted me. Very helpful. Quicker turnaround for recall than expected. James Margraff very helpful with a separate parts purchase. More

by fatboy0850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Margraff gave exceptional service and help with parts needed for separate vehicle, Ashley Casteel
Dec 09, 2024 -

Jeff Wyler Honda in Florence responded

We're delighted to hear that Robert and James provided such helpful service at Jeff Wyler Honda in Florence! It's great to know your recall was handled swiftly. Thank you for sharing your experience with us!

December 06, 2024

We’ve been going for 20 years and have always received 5 star Service. Something has happened however to the Service Department. It’s “chaos”, as expressed by everyone with whom I spoke for 5 days; communic More

by jwhall640
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime, Bob, Nova (who was EXCELLENT), and several other unnamed advisors and techs.
Dec 10, 2024 -

Jeff Wyler Honda in Florence responded

Thank you for sharing your experience with us. It's disheartening to hear about the recent changes in our service department, especially after 20 years of positive experiences. We sincerely apologize for any inconvenience and frustration caused by this shift in communication and service quality. Your feedback is invaluable, and we are committed to addressing these issues promptly. Please feel free to reach out if you'd like to discuss further or have any other concerns; we're here to help make things right again Matt Brady - General Manager - matt.brady@jeffwyler.com

December 06, 2024

Very professional. Available inventory was impressive. Got exactly what I wanted. Traded 2009 Ridgeline purchased new from this dealership. More

by bobsmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Langford, Tylor Toole
Dec 06, 2024 -

Jeff Wyler Honda in Florence responded

Bobsmith, we're delighted to hear you found exactly what you wanted at Jeff Wyler Honda in Florence! Thank you for your continued trust and support. Enjoy the new ride!

December 06, 2024

I was happy with the service. I didn’t wait that long and I will be back. More

by Bobbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Casteel
Dec 06, 2024 -

Jeff Wyler Honda in Florence responded

Bobbi, It's always our pleasure to assist you with your vehicle needs and we appreciate your kind words! We look forward to serving you again! Thank you! - Jeff Wyler Honda in Florence

December 05, 2024

Look, clean, friendly, on time, Dean knew all about Ridgeline and the recall needed to insure all will be working as expected. What else do you need? More

by Czech in Union
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Casteel
Dec 05, 2024 -

Jeff Wyler Honda in Florence responded

Thank you for the fantastic review! We're delighted to hear that Dean and our team at Jeff Wyler Honda in Florence provided an excellent experience. We appreciate your support!

December 02, 2024

I would recommend others to this dealership. Everyone is so nice and helpful. I appreciate all the help I received. Thank you. More

by shannonroeschlein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric salesman was terrific. I would definitely reccomend him., Ashley Casteel, Chris Stouder
Dec 02, 2024 -

Jeff Wyler Honda in Florence responded

Shannon, thank you for recommending Jeff Wyler Honda in Florence! We're glad to hear our team was helpful and made your experience a positive one. We appreciate your support!

December 01, 2024

Clean, accommodating, spacious, lots of area to sit, pleasant people to work with, friendly , detailed report More

by dloc_rn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean celenza, Service Department
Dec 02, 2024 -

Jeff Wyler Honda in Florence responded

Thank you for the wonderful feedback! We're delighted to hear that your experience at Jeff Wyler Honda in Florence was pleasant and accommodating. We appreciate your support and look forward to serving you again!

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