Jeff Wyler Honda in Florence

Truly disappointing experience, but as it is my 7-8th experience exactly like this over the years, I suppose I am not entirely surprised. Called for service on my new vehicle 5 days in advance - got th experience exactly like this over the years, I suppose I am not entirely surprised. Called for service on my new vehicle 5 days in advance - got there 45 minutes early - 7 hours later nothing had been done at all and it was a simple TPMS that he scoffed at why it wasn’t right in the first place. Justin gives off a “you aren’t important vibe and after texts, 3 calls, 2 voicemails, etc and I came in there wasn’t even the simple “I’m sorry.” Easiest thing in the world to say - it’s why I have bought 3 Hondas from Honda East and won’t make the mistake of going to this dealership again in my lifetime. Kind of disgusting, honestly - but life is too short, go find someone that cares about you! More

I came there with a recall, and my service was outstanding. Dean explained the process great and provided me all the essential information outstanding. Dean explained the process great and provided me all the essential information More

Worked with me on a deal which was the reason I went with them in the end. them in the end. More

Great salesman who communicated well and offered a no pressure, seamless experience. The finance person was great as well. He was clear in his explanations and was very thorough as well. pressure, seamless experience. The finance person was great as well. He was clear in his explanations and was very thorough as well. More

Joshua Megerle was good to work with yesterday. Courteous, helpful and pleasant. I would recommend this dealership. Courteous, helpful and pleasant. I would recommend this dealership. More

Amariah was a pleasure to work with and communicated everything very precise. All great work everything very precise. All great work More

I had to wait a bit after I pulled into the garage before I was able to talk about my car. However, during the wait time four employees came over speak with me. I felt taken care of. I was able to talk about my car. However, during the wait time four employees came over speak with me. I felt taken care of. More

I am completely satisfied with my service performed on my 2023 Honda Passport. Service personnel were easy to work with and service was performed quickly and to my satisfaction. I waited on the vehicle and w 2023 Honda Passport. Service personnel were easy to work with and service was performed quickly and to my satisfaction. I waited on the vehicle and was pleased with the waiting area and service time. Thank you. More

Very friendly employees and sales, and also very knowledgeable about current features. Thank you so much! knowledgeable about current features. Thank you so much! More