Jeff Wyler Fairfield Cadillac Kia Nissan

First Cadillac Purchasing my first new Cadillac was very enjoyable. My wife wanted a red CTS coupe with a silver interior but they didn't have one on the lot. Kit Purchasing my first new Cadillac was very enjoyable. My wife wanted a red CTS coupe with a silver interior but they didn't have one on the lot. Kitty Kline told us that she would find one and have it there in a couple of days. She did!! It was just as my wife wanted. The service was great, as was the price. Thanks to all at Jeff Wyler Cadillac and Kitty Kline. We will be back. More

Great dealership... Bernard Caldwell great salesman I just went in to look and shop around for a Kia Optima and drove one home that night. Bernard worked hard to get me to drive home a new car that nig I just went in to look and shop around for a Kia Optima and drove one home that night. Bernard worked hard to get me to drive home a new car that night and he came though. I love the car and very happy with the monthly payments. Only have great things to say with the whole sales staff at Jeff Wyler Kia. Everyone was friendly. Thanks again Bernard. More

Mr. Reed is one of the Best there is!! My husband and I got a Kia Soul with John and from the time I called him back til we signed the paper work and were out the door, John was so friendly My husband and I got a Kia Soul with John and from the time I called him back til we signed the paper work and were out the door, John was so friendly, understanding, and professional. He was unlike any other sales person we have ever dealt with. We had some pretty rude and stuck up sales people from other dealerships, but John, He was so easy to talk to and he did everything possible to give us the best experience and the best possible deal with our new vehicle. He knew we had credit issues and he help with those too. If your looking for a great salesmen that's not going to put smoke up your butt and treat you like a real person, call John! Hes the best in Cincinnati!!!! More

Service Department They were friendly, swift and accomodating. The service Department head I met with Saturday morning on the 3rd of May made my experience a pleasant on They were friendly, swift and accomodating. The service Department head I met with Saturday morning on the 3rd of May made my experience a pleasant one, which is not the usual with past dealerships's service departments I have encountered in New York... More

Highly Recommend Jeff Wyler Nissan I contacted several dealers via email to get quotes on a new Altima. Jeff Wyler Nissan was the quickest to respond and offered a great price. When a I contacted several dealers via email to get quotes on a new Altima. Jeff Wyler Nissan was the quickest to respond and offered a great price. When another dealer offered to beat their quote, I sent an email thanking them for their time, but David Goodwin called me and advised me that they were serious about earning my business. They ended up offering me a better deal which was fantastic, but the professionalism and responsiveness to my inquiries is what impressed me the most. I drove farther to do business with them and did not regret it. The car I was interested in was ready for me, and David treated us very well. He was knowledgeable about the features and made our final purchase negotiations pleasant and respectful. The sales manager, Jeremy Cupp, was friendly, and the finance manager, Selwyn Brown, was efficient, professional, and easy to work with. It was an outstanding buying experience from initial inquiry through purchase and delivery. I highly recommend David Goodwin and Jeff Wyler Nissan. More

New Sorento purhase experience My husband and I were very pleased with our experience at Jeff Wyler Kia, in Fairfield, Ohio. I had been to several dealerships prior to Jeff Wyler. My husband and I were very pleased with our experience at Jeff Wyler Kia, in Fairfield, Ohio. I had been to several dealerships prior to Jeff Wyler. I was much more impressed by the people working at Jeff Wyler. Our sales person, Gary Hambrink, was very helpful and informative about the vehicle. Above all, he seemed to care about our experience there and making sure we were pleased with our decision on our purchase. He couldn't have been more helpful. I would say, Jeff Wyler is very selective of his employees. They all did a great job. Thank you Gary, for a great vehicle buying experience. I would recommend Jeff Wyler Kia and Gary Hambrink to my friends. I have had my Sorento for three weeks now. I can't find anything I don't like about it! Loving my new Kia!! More

Mike Burnett Bernard was a great salesman I will recommend him to all my friends and family. The customer service I received was top notch. Just an all around goo Bernard was a great salesman I will recommend him to all my friends and family. The customer service I received was top notch. Just an all around good dealership to buy from thanks! More

My experience with Jeff Wyler Fairfield Kia Service Dept. Over a month ago I took my car to the Jeff Wyler Fairfield Kia Service Department and they diagnosed a leak from the transfer case seal. They recomme Over a month ago I took my car to the Jeff Wyler Fairfield Kia Service Department and they diagnosed a leak from the transfer case seal. They recommended a transfer case seal replacement. I took my car to the service department and had them replace the transfer case seal. I picked up my car and within two minutes and two miles of leaving the service department my car jerked, made a horrible, maddening sound as if it were blowing up and stopped in the middle of Mack Rd. To make a long story short they towed my car back to the service department and gave me a loaner car. Delton from the service department called me at 6pm that evening; he told me that transfer case through no fault of their own just happened to seize up and caused the transmission to blow up. He told me they would take no responsibility for the repairs and it would cost me $6600.00 for a new transmission and transfer case. You can imagine the state of mind I was in. The next day I was faxed the price for a used and re manufactured transmission which was a couple of thousand dollars less. At this point I was livid not just because of the totality of what had happened but also because of what could have happened when your car's transmission blows up minutes after a repair and your car stops abruptly in the middle of the road. To make a long story short, I spoke with Steve Lacey the next day. He told me that they would look at the repair (after the fact) and try to determine what happened to cause the transfer case seal and transmission to blow up. Steve said that upon their inspection they couldn't find anything wrong that would cause this to happen. Next, Steve said they were having a Kia engineer come in to look at this. Steve said the engineer couldn't find anything wrong. At this point Steve said they were going to put in a transmission and transfer case seal at no cost to me because it would be covered under warranty. They also put in an air compressor which was also under warranty. So although my initial overall experience with the Jeff Wyler Fairfield Kia Service Department was extremely negative in the end they stepped up and made it right. So, thank you Jeff Wyler Fairfield Kia Service Department; I'm hoping for the best this time around. More

Comments on John Reed I had talked to John on the phone and decided to take an afternoon and see if I could get an XTS. He ORDERED me to sit down and we started talking. I had talked to John on the phone and decided to take an afternoon and see if I could get an XTS. He ORDERED me to sit down and we started talking. After some time we decided to look at a customer service XTS he had outside. I had indicated that I would like a black one but this was silver coastal. He LET me sit in the car and then ORDERED ME inside to put some numbers together. I asked if I could drive the car and he indicated that I could DRIVE IT HOME. After several hours we worked out a lease that was good for both of us. HE FINALLY TOLD ME THAT I COULD DRIVE THE CAR NOW. I THANKED HIM!!!! I had never leased a $50000 car that I never drove. SERIOUSLY, John was very nice. I enjoyed his first question, What would you like to accoumplish todayl? He worked very hard to get me into this car. I just never got to DRIVE THE CAR until I took it home, and that was OK. I was familiar with the XTS before my visit with him, but I did not tell him. I just decided dto harrass him about not driving the car instead. I would highly recommend John to my clients and friends. I can see why he had TOP SALESPERSON AWARDS on his desk. He worked very hard to establish a RELATIONSHIP with me. I appreciate that. He did a great introduction to the car before I took it home. He also released 4 balloons before I left and took pictures. Releasing the balloons was a prayer that I had safe driving and enjoyment with the new car. NICE TOUCH!!!!\ THANKS JOHN!!!!! I HOPE WE CAN DO THIS AGAIN IN 3 YEARS!!!! I WISH YOU ALL THE BEST!! Garth Stanley More

KIA Sorrento - great car - great salesman experience Elan Mousa was a pleasure to work with and the Sorrento is great! Elan did not try high pressure and - kept his word. Also the car is great on gas fo Elan Mousa was a pleasure to work with and the Sorrento is great! Elan did not try high pressure and - kept his word. Also the car is great on gas for an AWD SUV More