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Jeff Wyler Fairfield Cadillac Kia Nissan
Fairfield, OH
1,705 Reviews
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June 08, 2018
Not an enjoyable experience Visited three car dealerships looking for a specific model Rogue, with a specific feature, in a specific price range. Had a bad, ok, and good experien Visited three car dealerships looking for a specific model Rogue, with a specific feature, in a specific price range. Had a bad, ok, and good experience. This dealership was the bad one, and easily the worst. Took my typical approach of walking straight into the lobby and looking for salesperson. This was the only dealership where I couldn't find one. No one was around, so I sat and checked my twitter feed for a bit before finally getting tired and looking around outside. When I finally found a salesperson and explained what I was looking for, we looked at one that was nearby. His first price offered was the MSRP, which surprised me as online it was listed for less and had a few discounts on it, including the 'Wyler discount'. I reminded him of those, and was able to get it down to the online price at least. Not satisfied with their offer and about to leave he did then mention they had one in a different color for less, but it had all the same features of the car we just looked at. It wasn't, and didn't have the package with the sun roof (which I didn't really want anyway) which explained the price difference. The price he offered it for was again no better than what was posted online. I left and we exchanged some e-mails including him quoting me a price again, saying he could get me to the price I was looking for. I was excited at first, but when he broke down how he got that number he included my estimated down payment. Bringing the real price of the car back up to the MSRP, neglecting those offers I mentioned previously, and higher than advertised online again. (don't know he could forget about the 'Wyler' discount a second time). Again he apologized for overlooking those things. My wife also visited this dealership on her own and talked to someone else (unclear who) but she left 'disgusted' and like she was talked down to because she was a female. She did not feel this way when she visited other dealerships. If you do visit this dealership (which I don't encourage), I recommend you do your research first as you will have to remind them of various Nissan offerings available at their dealership, and check the prices they offer. Was able to get the car I wanted for a thousands less elsewhere. More
by CarBuyingSean
Employees Worked With
Brian Mathews
April 05, 2018
Amazing Car Buying Experience I highly recommend Jeff Wyler Fairfield! I just purchased my 2nd vehicle from them, a 2018 Nissan Sentra, and I absolutely love it! Pradeep Das and T I highly recommend Jeff Wyler Fairfield! I just purchased my 2nd vehicle from them, a 2018 Nissan Sentra, and I absolutely love it! Pradeep Das and Tania Hatter were awesome to work with, very knowledgeable and did everything in their power to get us into the car we wanted! I cannot compliment the team at this dealership enough! They went out of their way to ensure we were getting the car we wanted at a price that worked for us. Thank you so much to everyone we worked with! When we're ready for our next vehicle, we will definitely be going back to this dealership! More
by Kristen Williams
Employees Worked With
Pradeep Das and Phil McCurdy, Tania Hatter
March 10, 2018
My Second Purchase with Mr. John Reed Mr. John Reed was very honest about my transition from my trade-in. He treated me like family. He worked his magic with the information I provided to Mr. John Reed was very honest about my transition from my trade-in. He treated me like family. He worked his magic with the information I provided to get approved for the loan. I give John Reed and his team a Five Star Rating and would recommend everyone to visit Jeff Wyler Cadillac Fairfield Oh, if their choosing to purchase a new vehicle. More
by Tony
Employees Worked With
Selwyn Brown, John Reed, Cedric Glover
February 18, 2018
My 3rd cadillac with john reed jr What can I say but everyone knows a3rd time is charm and that exactly how it was john reed and staff are great people that treats you like real family What can I say but everyone knows a3rd time is charm and that exactly how it was john reed and staff are great people that treats you like real family . It is the only place where i buy my cadillac if you want to see greatness than stop by and see John Reed and the # 1 staff when buying your next car More
by Barnesmw1
Employees Worked With
Selwyn Brown, John Reed, Cedric Glover
February 13, 2018
Great The People there was very helpful and did a GREAT job,they showed me how to work everything in my car, and explained everything to me. Thanks a lot g The People there was very helpful and did a GREAT job,they showed me how to work everything in my car, and explained everything to me. Thanks a lot guys!! GOD BLESS More
by Electric Doctor
Employees Worked With
Robert Clements , John Reed, Cedric Glover, Phillip McCurdy
February 07, 2018
Love my new car! We found Jeff Wyler because they were the only Cadillac dealer open past 6pm on a Saturday. First positive: availability. I was interested in the XT We found Jeff Wyler because they were the only Cadillac dealer open past 6pm on a Saturday. First positive: availability. I was interested in the XT5 with a black interior because we have a black German Shepherd. Second positive: huge selection. Then I needed to decide if the car was worth the price. John asked my key needs/wants and explained how this car’s features met my list. He included my husband but was clear it was my car and I was his priority. He added humor to what is traditionally a pretty dull experience. And never appeared rushed despite their closing time of 7:30pm coming and going. Third positive: great service. I love the car and we definitely found a great dealer partner! More
by Bethany T
Employees Worked With
Selwyn Brown, John Reed, Cedric Glover
February 04, 2018
Excellent Client Experience! Harold McPeek greeted us with a smile as we approached the showroom. He was very friendly and immediately found the vehicle we located on the Interne Harold McPeek greeted us with a smile as we approached the showroom. He was very friendly and immediately found the vehicle we located on the Internet. He also offered other vehicle options to make sure we were aware of other choices,I.e, 2017 & 2018 models. He was very thorough in explaining the vehicle options as well. The general sales manager “Cedric Glover” was very friendly and made himself available for any questions as well. Selwyn Brown made the closing a great experience as well. We would not hesitate to refer friends and family to Jeff Wyler Fairfield Cadillac! Thanks again for the positive experience! More
by RonNRamona
Employees Worked With
Harold McPeek, Selwyn Brown, Cedric Glover
January 30, 2018
exceiient service,guidance and support John and Robert made us feel comfortable and was very instrumental in helping us select a Cadillac we were happy with. We could not have asked for bet John and Robert made us feel comfortable and was very instrumental in helping us select a Cadillac we were happy with. We could not have asked for better service/support. Thank you very much. More
by Happy Customer
Employees Worked With
Robert Todd, John Reed
January 29, 2018
Great Experience We were looking for a certified used Cadillac srx with specific options. John Reed was very helpful in both helping us with finding the right vehicle We were looking for a certified used Cadillac srx with specific options. John Reed was very helpful in both helping us with finding the right vehicle and making a deal we were happy with. More
by tstang2
Employees Worked With
John Reed
January 11, 2018
satisfied customer I visited a number of cadillac dealerships before deciding on leasing a 2018 XTS . I found the salesteam very helpful and accommodating.John Reed was I visited a number of cadillac dealerships before deciding on leasing a 2018 XTS . I found the salesteam very helpful and accommodating.John Reed was very professional and helped me select the right vehicle with the best deal for me. More
by pastor70
Employees Worked With
John Reed
