Jeff Wyler Fairfield Cadillac Kia Nissan
Fairfield, OH
Filter Reviews by Keyword
By Type
Showing 1,705 reviews
Very good experience! Chris Wilder was very knowledgeable and helpful. I needed a car and he made it happen for me with payments I can handle. Very grateful to Chris for li Chris Wilder was very knowledgeable and helpful. I needed a car and he made it happen for me with payments I can handle. Very grateful to Chris for listening to me. Arif Samad was very helpful at working out details,and explaining the paperwork. Thanks so much! More
Buying process is cumbersome. Quotes are mis leading due how they structure rebates and try to change details such as financing after you think you settled. I can see why they are the lowest rated kia deale how they structure rebates and try to change details such as financing after you think you settled. I can see why they are the lowest rated kia dealer in cincy. More
"Great Service" I purchased a Pre-Certified Cadillac CT6 Platinum in excellent condition body and exterior. There was road noise in the tires on the initial test driv I purchased a Pre-Certified Cadillac CT6 Platinum in excellent condition body and exterior. There was road noise in the tires on the initial test drive which was pointed out to the sales person (Braxton). Working with Cedric Glover and his service team the car was riding like new at time of delivery. My experience with the Jeff Wyler franchise over the past 25 years has been exceptionally good. I would recommend you stop by and speak to Cedric Glover for an amazing deal on a new or pre-certified vehicle. Remember it is always in your best interest to do the home work first to understand the fees that may be associated with a vehicle purchase. More
Hidden " reconditiong fees" not in quoted price typical bait and switch sales tactics. the quoted internet price does not include tax ( of course) or title, doc fees, or " Reconditioning fees " . in typical bait and switch sales tactics. the quoted internet price does not include tax ( of course) or title, doc fees, or " Reconditioning fees " . in my case these fees added almost 30% to the cost of the car. Questionable even from a legal standpoint. You can not buy the car for the price advertised. Total scam. Would never return. More
Job well done Called got booked for service with in 48 hrs oil change , Dealt with Joe Hilldabrandit in service Met Bud the service tech Both were very over th Called got booked for service with in 48 hrs oil change , Dealt with Joe Hilldabrandit in service Met Bud the service tech Both were very over the top had the job done in out and on my way with in 1 hour came over from Camargo Caddy hands down a much faster closer ordeal all around . More
His & Her XT4's!!! On New Year's Eve 12/31/19 I leased a 2020 Cadillac XT4 from Jeff Wyler Cadillac in Fairfield, OH. Previously my husband purchased a 2019 XT4 in Sept On New Year's Eve 12/31/19 I leased a 2020 Cadillac XT4 from Jeff Wyler Cadillac in Fairfield, OH. Previously my husband purchased a 2019 XT4 in September from the same dealership. His salesperson was Brian Matthews. I also had Brian and in addition James Campbell was also assisting me with my lease. The team at Jeff Wyler Cadillac consisted of James Campbell, Brian Matthews, Cedric Glover and Selwyn Brown who were professional, accommodating and persistent. The team located the 2020 XT4 I wanted in New York and James Campbell went up and drove it back. He also went above & beyond service to come to our house and help my husband and myself connect our XT4's to open our garage door, and show me how to connect my android phone to the car to receive my SMS messages. The team was innovative in producing creative financing to enable me to lease the vehicle. Working with the team at Jeff Wyler Cadillac/Fairfield was a positive experience and I would refer anyone who is interested in purchasing a Cadillac to go to Jeff Wyler Cadillac/Fairfield, OH. Now my husband and I are delighted to have his & hers Cadillac XT4's!! More
I change dealerships due to a move. I couldn't be happier with the experience and the customer service. I highly recommend Jeff Wyler Cadillac service. with the experience and the customer service. I highly recommend Jeff Wyler Cadillac service. More
Excellent customer service, Chris was polite and took his time to answer all of my questions. I was upset about my car being down but Chris was straight forward and that helped put me at ease. time to answer all of my questions. I was upset about my car being down but Chris was straight forward and that helped put me at ease. More
Awesome Customer Service I came in recently to get an oil change and was greeted by the wonderful Christopher Barrow! Not once have I had an issue with his service and he alwa I came in recently to get an oil change and was greeted by the wonderful Christopher Barrow! Not once have I had an issue with his service and he always goes the extra mile to take care of my vehicle. He's very honest and has always given me his best advice in regards to anything concerning my vehicle. On top of all this, he's just one xxxx of a guy and I always have a good time talking with him. Working with him has given me a lot of peace of mind and has been a very enjoyable experience. More
Professional and Excellent buying Experience James Campbell was our sales rep and he was professional and excellent and made the purchase experience of our 2019 Cadillac XT5 a great one. We had James Campbell was our sales rep and he was professional and excellent and made the purchase experience of our 2019 Cadillac XT5 a great one. We had been speaking on the telephone with James for several days prior to our arrival from out of town about the car we saw on Jeff Wyler's Website. James filled us in on the car and sent us a video of the car assuring us that we would be getting what we expected and satisfied. We flew in from out of town, and James picked us up from the airport, making this easy and stress free right from the start. During the ride from the airport he explained what we could expect from this car as well as all details about the many bells and whistles that come with this car. After test driving the car and getting a detailed view of the vehicle we were sold. We were also assisted by Selwyn Brown who handled financial aspects making that part quick and painless. He also provided professional and excellent assistance. I cannot thank and recommend James Campbell enough for the personalized assistance he gave to us before, during, and even after the deal. He is a great representative of Jeff Wyler Cadillac and look forward to buying my next vehicle from James. We will be recommending Jeff Wyler Cadillac to others. Thanks again to the Jeff Wyler Team for making this a satisfying experience More