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Jeff Wyler Fairfield Cadillac Kia Nissan
Fairfield, OH
1,705 Reviews
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October 14, 2016
New Car Ive been to Jeff Wyler twice. Both times were good experiences. Mike did a great job getting me a brand new car. I came look for a used car but drove Ive been to Jeff Wyler twice. Both times were good experiences. Mike did a great job getting me a brand new car. I came look for a used car but drove away in 2016. More
by Ms. B
Employees Worked With
Selwyn Brown, Michael Smith
October 10, 2016
Leased the right car at the right price John is a lot of fun to deal with. Has a good sense of humor and sums up the search for the proper car very quickly. Interprets what I had to say co John is a lot of fun to deal with. Has a good sense of humor and sums up the search for the proper car very quickly. Interprets what I had to say correctly and did not really push for upgrades at all. More
by Hank
Employees Worked With
Tyler Yarnell, Selwyn Brown, John Reed
October 03, 2016
Customer experience John Reed, Tyler Yarnell, Mike Jasper ...are the A team. Great experience, great service, great deal! Very approachable, professional, and expect 1s John Reed, Tyler Yarnell, Mike Jasper ...are the A team. Great experience, great service, great deal! Very approachable, professional, and expect 1st class service. Don't let you leave until you know every little feature on the ride. And the tech with performance was what sold me. To quote a movie and me. I'm old school that's classy but likes to party. Cadillac. More
by Eric Kleiman
Employees Worked With
John Reed
October 02, 2016
Professional Sales Consultant I came forward a oil change on myself 2015 SRX just talking to John Reef about their Cadillacs so he showed me their XTS so I fell in love. He asked w I came forward a oil change on myself 2015 SRX just talking to John Reef about their Cadillacs so he showed me their XTS so I fell in love. He asked what can we do to earn your business again. John sold us our SRX. So I told John to run some numbers. John has always been honest, pleasant attitude. He has a down to earth personality. That is why I went back to him again. So as long as John is at Jeff Wyler they will continue to earn myself business. More
by mcommasseystc
Employees Worked With
Selwyn Brown, John Reed
October 01, 2016
No pressure Roy Rivera and the dealership manager made our purchasing experience an enjoyable one. Roy was helpful without pressuring us into a sale. Roy made u Roy Rivera and the dealership manager made our purchasing experience an enjoyable one. Roy was helpful without pressuring us into a sale. Roy made us feel he really wanted our business. More
by Tony
Employees Worked With
Selwyn Brown, Roy Rivera
October 01, 2016
Great customer service I'd like to recognize Jon Bowles (sales consultant) for his excellent customer service. I stopped into the dealership on a busy Saturday afternoon to I'd like to recognize Jon Bowles (sales consultant) for his excellent customer service. I stopped into the dealership on a busy Saturday afternoon to learn about/test drive a Nissan Rogue to be used as a fleet vehicle. Even though the vehicle would be ordered directly from the manufacturer through my fleet company and there was no financial incentive for Jon or the dealership, he took time to answer all my questions about the vehicle and the Nissan brand. It has been my exerience (with other brands/dealers) that as soon as I mention I am looking at a ordering a fleet vehicle, that it is difficult to get any sales reps to assist me. This is not the case with Jon. Thank you for your time, assistance, and professionalism. More
by Rich
Employees Worked With
Jon Bowles
September 30, 2016
Great Experience! Worked with Jeff Potunas at Jeff Wyler Fairfield in the purchase of a CRV. Jeff is a great guy who went out of his way to make my experience a happy Worked with Jeff Potunas at Jeff Wyler Fairfield in the purchase of a CRV. Jeff is a great guy who went out of his way to make my experience a happy one. Got a great deal and a great car and enjoyed Jeff. If you are looking for a vehicle, I highly recommend Jeff. More
by danflo
Employees Worked With
Jeff Potunas
September 29, 2016
Very disappointed in service I called on a Friday to make a appt for service on my Cadillac. They gave me a spot for Monday morning. I asked if I could drop it off on Sunday was t I called on a Friday to make a appt for service on my Cadillac. They gave me a spot for Monday morning. I asked if I could drop it off on Sunday was told that was fine. The vehicle was idling rough and has a metal clacking noise in the front. At around 3 I called to check on my vehicle and was told it woul be in to service in about a hour or so. Well 2 days later after no calls I called again. Said they had problems finding out the problem finally got the master mechanic and he diagnosed it as the bolts from the drive shaft had backed out of the transmission. ( apparently a lot of people have had this according to reviews on Internet ). During this conversation I had asked if they could check out my navigation , it can't find places that have been there for 20 plus years. He said sure no problem. They also said they couldn't duplicate the rough idle so it should be ready later. So still no phone call, I call back in on Saturday morning only to be transferred to the service dept 4 times and the phone would ring for awhile then someone would pick it up and hang up. This went on for 6 min. Finally just went out to pick up my car without ever speaking to anyone. When I got there a very nice lady was at the service desk said she was filling in that day and she would get my car that it looked like it was ready. When she returns with my car she acknowledged that she could feel the rough idle herself from driving it from service to garage. This was the second time I have had my car in this shop , the first time I was very impressed they found a issue wrong with it that I hadn't ask them to check out, which ment thru had really checked out the car over and beyond my original problem. This time was a total disaster. My car still idles rough and the clacking noise is still there now it has a strange feeling in the steering , after they said they aligned it. Very dissatisfied Also apparently checking the navigation wasn't ever done there wasn't anything written down about that at all. More
by Disappointed
Employees Worked With
Rod. Shane
September 29, 2016
Great experience I recently purchased a Nissan altima from Jeff wyler on route four and I must say the experience was pure enlightenment I would like to thank Jon bowl I recently purchased a Nissan altima from Jeff wyler on route four and I must say the experience was pure enlightenment I would like to thank Jon bowles for the experience More
by Newwhip114
Employees Worked With
Jon Bowles
September 28, 2016
2016 Kia Sorento and Carolyn Campbell My transmission went out on my Kia Sorento at a time in my life where many other things were not going well. Carolyn Campbell the sales consultant pro My transmission went out on my Kia Sorento at a time in my life where many other things were not going well. Carolyn Campbell the sales consultant provided the best experience for me as she understood my situation, listened to my needs, and provided options for me that would fit my lifestyle and financial means. As stressful as it is to buy a new car, Carolyn's comforting approach was so appreciated. Additionally she was extremely knowledgeable of the cars amenities which allowed me to balance my needs versus wants. Additionally, Erin Whitehead who is the Service lead is also amazing. She too is the reason why I would send my friends and family members to Jeff Wyler Fairfield. More
by Shauna Miller
Employees Worked With
Erin Whitehead, Carolyn Campbell
