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Jeff Wyler Fairfield Cadillac Kia Nissan

Fairfield, OH

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1,705 Reviews

5815 Dixie Hwy

Fairfield, OH

45014

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Showing 1,705 reviews

December 06, 2016

Long Waiting Period My only problem with service on December 5, 2016 was the 4-1/2 hours I sat in the waiting room while my 2014 Kia Sorrento had work done under warranty More

by SeniorDenny
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I did not get the name of any service people.
December 05, 2016

Great experience at Jeff Wyler! Thank you so much John for making our experience fun. We love our Cadillac XT5! You were informative and helped every step of the way! Also a than More

by Barb
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Yarnell, John Reed
December 05, 2016

Andrei Rocks Thank you so much for all your help Andrei! You worked with us to meet all of our wants and needs. I I Love my Rogue!! More

by Lori Kalbfleisch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Golod
December 02, 2016

great MY service men were very courteous, and helpful. the service took just under the time they told me it would take, I am a long time Jeff Wyler custom More

by cww
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
could not remember
November 30, 2016

Horrible!! I was given an offer by a salesman at this dealership and told the car I was purchasing would be there at my appointment time. After getting the "run More

by Tm1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
sales manager, Chico , Christopher Patton Sr., Jon Bowles
Dec 07, 2016 -

Jeff Wyler Fairfield Cadillac Kia Nissan responded

We have spoken with our staff about your situation. It seems they were able to make some corrections and help your parents with their new car and they are now extremely happy. It is unfortunate that we were not that helpful for you and we are very sorry that our staff did not provide you with the experience you deserved. We will do our best to make sure that we provide our future and present customers with a top notch experience. Thank you for sharing your experience with us so we may strive to get better.

November 30, 2016

My first car buying experience - Great!!! Jacob Miles was great, no pressure, showed me cars in my price range in other Jef Wyler and told me he can arrange for test drive the next day. I don' More

by nathansenthil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Miles
November 29, 2016

Knocked my socks off! I had no intention of buying a brand new Cadillac, but the excellent customer service I was shown by Harold McPeek and Tyler Yarnell was beyond compar More

by bklmwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold McPeek, Selwyn Brown
November 27, 2016

Great saleman Mr. Reed explained the process step by step to me. I like that he was honest with me about everything. This was my 5th car I have ever brought and he More

by Shay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Reed
November 26, 2016

best experience I want to thank Mr. Reed for his excellent service! You made car shopping so easy and stress free. I came into the dealership feeling completely hopel More

by jayjay22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Reed
November 25, 2016

Best car buying experience ever Bought my 2016 ATS Coupe through John and the process couldn't have been smoother. Got me to the price I wanted, paper work completed and out the door More

by CincyBill
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Reed
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