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Jeff Wyler Fairfield Cadillac Kia Nissan
Fairfield, OH
1,705 Reviews
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April 05, 2017
Worthless Service Dept Bought a 2015 from this dealer in 2016. Went for the first oil change and got 5 or 6 miles down the road and the oil light started dinging. Pulled ove Bought a 2015 from this dealer in 2016. Went for the first oil change and got 5 or 6 miles down the road and the oil light started dinging. Pulled over looked under the vehicle and oil was pouring out. Called the dealer and they towed it in and made what I thought was a repair, Noticed a few oil spots here and there but seem to be ok. Most recently check engine came on, scheduled an appointment, told them to fix that and go ahead and do another oil change. Check engine code was for a faulty oil pressure sensor. but it took 3 days to find this out after calling the dealer 5 times. And to top it off the first 2 times I called they had no idea where my vehicle was. Bottom line they said they were not qualified to make the repairs. I picked my vehicle up and took it to another dealer. Oh and wylers never changed my oil as well. The new dealer I took my vehicle to fixed my problem and changed my oil. then they told me when the oil is changed you have to replace a gasket. They told me that it looks as if it had NEVER been changed and most likely caused the problem. Bought a warranty with Wylers but I am out the money with the 2nd dealer. No more business for me. Lastly one of their own employees told me that they would never use the Wyler Service Dept. More
by Lbartlett
Employees Worked With
Brian Herman
April 01, 2017
Made It Happened! I went to Cadillac's Service Department because I had an appointment for my 2015 SRX, and I left Cadillac with a 2017 XT5 with a monthly car note le I went to Cadillac's Service Department because I had an appointment for my 2015 SRX, and I left Cadillac with a 2017 XT5 with a monthly car note less than my 2015's. John Reed made that happen! He stayed with me, worked out payments together, and we reached an agreed upon monthly note. In addition, I have found that the entire staff--from the service department to management--are friendly, customer-roiented, while also being professional. This professionalization is maginified in the care, attention, and focus that Mr. Reed paid to me. Along the way, he made comments about me that made me realize that his job is more than selling cars. His job is selling cars by seeking to understand who his customer is. He's like the Confucius Salesman at Wyler. This is my third cadillac through Mr. Reed, and each time he surprised more the previous period. I highly recommend Mr. Reed if you are serious or even not serious in looking for a financial solution leading to a 2017 vehicle.! More
by Digani
Employees Worked With
John Reed
March 25, 2017
Pleased .. My recent visit at Jeff Wyler was one of the best experiences ever. They listened to my situation and came up with the best solution for my need. I My recent visit at Jeff Wyler was one of the best experiences ever. They listened to my situation and came up with the best solution for my need. I could not be more happier. I want to personally thank Laura Ford-Harris, Tania Hatter, and Eric McClure for making my purchase a reality. I am a proud owner of a 2017 Nissan Rouge. I would highly recommend everyone to give Jeff Wyler Fairfield an opportunity to assist in your next vehicle purchase. I had went to two other dealerships that honestly gave me NO HOPE. I am grateful I didn't give up. More
by Jmcguire03
Employees Worked With
Laura Ford Harris, Eric McClure, Tania Hatter, James Campbell, and London
March 25, 2017
Excellent experience I am so glad I found Chris Patton and was able to find just the right vehicle I was looking for. From the beginning the experience was seamless and I I am so glad I found Chris Patton and was able to find just the right vehicle I was looking for. From the beginning the experience was seamless and I appreciate the time and care everyone had with purchasing my new Honda. Thanks Chris Patton and the Jeff Wyler team. More
by Robin Ligon
Employees Worked With
Christopher Patton Sr.
March 23, 2017
Horrible I went in 3 different times. The first time, I was told I would receive a phone call and never heard so I went in. The next guy proceeded to tell me I I went in 3 different times. The first time, I was told I would receive a phone call and never heard so I went in. The next guy proceeded to tell me I was approved with zero down, all I needed was car insurance. I left, found some insurance came back the next day, and was told I was no longer approved. The salesman named tony, called me a cry baby, and was extremely rude to me and my cosigner. You don't treat a customer that way. I will never be back or recommend anyone to them. That was a horrible experience. More
by Rainwy252
Employees Worked With
Antonio Grove
March 23, 2017
Got it DONE when others couldn't! I purchased my Nissan Sentra and the overall buying experience was great! My credit situation was, shall we say, less than perfect. Yet Eddie Trumbl I purchased my Nissan Sentra and the overall buying experience was great! My credit situation was, shall we say, less than perfect. Yet Eddie Trumble and the Nissan team found me the perfect car and got me on the road when no one else could. Many thanks to Eddie and the rest of the crew. They were fantastic, easy to work with, and very professional. More
by Ed T
Employees Worked With
Eddie Trumble
March 21, 2017
Freaking amazing! Today was the best day of my life besides the day I was married. I came in initially to get my passenger light fixed while waiting, I was greeted by Today was the best day of my life besides the day I was married. I came in initially to get my passenger light fixed while waiting, I was greeted by the store manager in the show room and her response was who want to not make a car not until May and she could get me into a 2017 Nissan Rogue my car was a 2013 love my 2013 but who don't want a newer model. Long story short I test drove a 2017 Rogue, can you say I LOVED IT. Went to pick up my husband from home he also liked the way it road. My sales consultant was Christopher M Patton, Sr he was very helpful and knowledgeable about the vehicle. He also showed us how to work the apps on the vehicle so the over our experience at Nissan today was wonderful great awesome and so was Christopher. Thank you sincerely Jai & Yolonda Parks. Thank you again Christopher M. Patton Sr. More
by Jai.parks
Employees Worked With
Christopher Patton Sr.
March 20, 2017
Amazing This was my second dealership and from the moment I walked in i felt welcomed . Chris made sure that I was going to leave with exactly what I wanted. This was my second dealership and from the moment I walked in i felt welcomed . Chris made sure that I was going to leave with exactly what I wanted. He did everything he could he help me find the perfect car. Guess what... I did I love my 2017 Nissan Altima and I am so thankful for him ! More
by Patricia Bumgardner
Employees Worked With
Christopher Patton Sr.
March 18, 2017
FANTASTIC PEOPLE! WE LOVE NISSAN! My Wife and I purchased 2017 Nissan Rogue Midnight Edition, My Wife Loves her CAR! We were consistently given the greatest Customer service.By Chris P My Wife and I purchased 2017 Nissan Rogue Midnight Edition, My Wife Loves her CAR! We were consistently given the greatest Customer service.By Chris Patton ........He was on top of it ALL!!!!He is professional & of the highest integrity Mr. Patton-is...... at Jeff Wyler Nissan. We were treated like family. More
by jameswyrick65
Employees Worked With
Christopher Patton Sr.
March 09, 2017
My first Kia Sportage Thank you Jeff wyler for having such great and helpful salespeople like Carolyn and Marcus Campbell.. they were informative but not pressuring. It was Thank you Jeff wyler for having such great and helpful salespeople like Carolyn and Marcus Campbell.. they were informative but not pressuring. It was a busy day but they both assisted me in answering all my questions and working fast to do the paperwork to get me in my new car.Thank you both. Dr.Pat L. More
by Patricia L. Lowstuter
Employees Worked With
Chico - Sales Manager, Marcus Campbell, Carolyn Campbell
