
Jeff Wyler Fairfield Cadillac Kia Nissan
Fairfield, OH

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From the time the Manager opened the door for us to enter the dealership, to the sales manager, salespeople, Selwyn, and Harold (the man who takes you on your journey of all the gagets in the new car}, they the dealership, to the sales manager, salespeople, Selwyn, and Harold (the man who takes you on your journey of all the gagets in the new car}, they were all absolutely so knowledgeable and efficient in their dealings with us. There was not one single question we asked that they weren't ready to answer. We came in to get our oil changed in our 2009 CTS Cadillac and ended up going home the same day with a 2011 Cadillac SRX. Believe me, that was some sales pitch. Even Jerry Lee, the young service manager, was so professional to us. Please thank all of them for a wonderful experience. Jeff Wyler Cadillac in the town of Fairfield, Is the place to go to get a good deal The smiles are plentiful and their knowledge is great So please visit them - don't hesitate!! More
Everybody was courteous, knowledgeable and professional in appearance and manner. No pressure or haggling and no surprises when we got to finance. The showroom and vehicles displayed were clean with a ni in appearance and manner. No pressure or haggling and no surprises when we got to finance. The showroom and vehicles displayed were clean with a nice representative variety. Finally, and most important of all, we got the vehicle we wanted. Not too may unwanted options and the the right color. More
Had a great experiance not only once but twice! This was my 2nd Nissan I have purchased.Everyone I came in contact was very friendly and helpful. Made buying a car and nice and pleasant experiance. I would my 2nd Nissan I have purchased.Everyone I came in contact was very friendly and helpful. Made buying a car and nice and pleasant experiance. I would recommend Jeff Wyler to anyone!! Thanks Chris More
The sales reps were extremely helpful. We drove several vehicles until we found the right one. They were very patient and understanding. We had questions and they had the answers to every question asked. vehicles until we found the right one. They were very patient and understanding. We had questions and they had the answers to every question asked. Harold sat with me inside the car and went to all the available options and assisted me with setting up all the options. He also made sure I was comfortable and provided me with his contact info in case I have questions in the future. I would highly recommend Jeff Wyler, Harold McPeek and Sean Cheek. In fact I already have. More
Harold was very easy to get along with helped show us features of the car in depth. Was not over bearing as well worked with us on price. Dealership was clean and easy to find, showed us other SUV's features of the car in depth. Was not over bearing as well worked with us on price. Dealership was clean and easy to find, showed us other SUV's other than just Cadilliac to make sure we were getting the car we wanted More
Ian Mathews definitely has a knack for customer service!!! He greeted us with a warm smile and enthusiastic attitude. Buying vehicles for me is usually stressful and boring, sitting in delearships service!!! He greeted us with a warm smile and enthusiastic attitude. Buying vehicles for me is usually stressful and boring, sitting in delearships for long hours, but Ian Mathews made it a very plesant and fun experience. He did everything he could to meet our demands and answer our questions. I absolutly love my new 2011 Nissan Juke!!! More
My experience at Jeff Wyler is certainly the best experience I have ever had when making an automotive purchase. I was quite pleased with the quick internet quote that Ian provided on the Rogue, and experience I have ever had when making an automotive purchase. I was quite pleased with the quick internet quote that Ian provided on the Rogue, and the price was better than expected. Once I arrived at the Dealership, Ian was very responsive and helpful, even though he was working with multiple customers at the same time. He was quite knowledgeable about the Rogue and answered all of my questions to my satisfaction. We never had to discuss the pricing of the vehicle since the internet price was so attractive. Eric continued the positive experience by efficiently moving through the financing process. The terms that were offered were also exactly what I was hoping for, and I truly felt that I was given the best deal possible. The interaction with both guys was very friendly and courteous. I expect to bring future business to Jeff Wyler when I have need for another vehicle. More
Very helpful, friendly, and concerned about matching me with a vehicle that was going to work...not trying to make spend more money. Helpful with arranging poor credit loan. We were very nervous about bei with a vehicle that was going to work...not trying to make spend more money. Helpful with arranging poor credit loan. We were very nervous about being able to qualify. Employees made us feel at ease. More
Awesome experience overall!!!! The car was in the Awesome experience overall!!!! The car was in the service area ahead of schedule and was completed ahead of schedule two. The parts and service we Awesome experience overall!!!! The car was in the service area ahead of schedule and was completed ahead of schedule two. The parts and service were all done with efficiency and effectiveness and professionalism. I was also given that information on the next service time and what to expect during that service. They spent quite a bit of time on my front brakes which have some service left. They gave me the exact number of miles that would be appropriate to get new brakes. The explanations were very clear and easy to understand as a non mechanic. ArborI really like these guys like these guys! More
Many thanks to Jeff Smith and the team at Jeff Wyler. We had been in search for a new car for my husband for several weeks. We were getting very discuraged. We have been to Lexus Infinity BMW Ford.... the had been in search for a new car for my husband for several weeks. We were getting very discuraged. We have been to Lexus Infinity BMW Ford.... the list goes on. Lot after lot that we went to we were told what was not available and what they could not do for us. We were even told how we were unable to take cars out for a test drive. When we walked onto Jeff Wyler we were greated by Jeff Smith who was very pleasant and excited to get us the car we wanted. He immediatly got us off for a test drive while he looked into his inventory and how he could get the car my husband was looking for. He was willing to track down the right car for us with all the options that we wanted. Jeff Smiths customer service skills are top noch with a can do attitude. Millions of thanks for helping us find what we wanted. More