
Jeff Wyler Fairfield Cadillac Kia Nissan
Fairfield, OH

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I had visited several dealerships before this one and had done my "homework" when it came to pricing of new and used cars. I spent coutless hours researching safety ratings and reliability of cars I thought done my "homework" when it came to pricing of new and used cars. I spent coutless hours researching safety ratings and reliability of cars I thought I might be interested in for my recent high school graduate. We all know that eventually you just gotta get out there. At our final stop of the day our salesman was Brandon. He was awesome. We asked about several cars, which meant he had to do alot of running but he never seemed irritated, like why can't they make up their mind. We finally settled on test driving a 2011 Kia Forte EX. The test drive was great, car came with lots of options attractive to me and my teenager and had the fuel economy needed for a college commuter. The last step was settling on a price and financing. Brandon went out of his way to get the payment we needed, which included a visit from the manager who after some negotiating was able to lower my interest rate even more and take more $ off the price of the car. Yes, a female does have the ability to negotiate and hold out for the best deal. Lastly, our salesman Brandon took ample time to explain the features most interesting to my daughter before we drove away. He actually sat in the car as he was talking and it gave her a comfort level we were not expecting when the deal was done. Thank you Brandon. I walked in this dealership an informed consumer and walked out a satisfied informed consumer. More
I was not actually going to buy a car but I got one. I had originally thought my credit was real bad but it was not so I was able to purchase a car. The guys at Jeff Wyler really took care of me. I traded had originally thought my credit was real bad but it was not so I was able to purchase a car. The guys at Jeff Wyler really took care of me. I traded in my old car and drove away with my first ever brand new car so far I am very happy with my decision. I will tell everyone I know that is thinking about purchasing a new or used car that Jeff Wyler in Fairfield is the place to go!!!! More
Although Ryan is a new Sales Associate, he was wonderful to work with. He was helpful and if he didn't know the answers to our question, he made sure that he found someone that did. We both appreciated th to work with. He was helpful and if he didn't know the answers to our question, he made sure that he found someone that did. We both appreciated the fact that Ryan was upfront and honest about him being new on the job and wasn't afraid to admit if he did not know the answers to certain questions. We appreciated the fact that he did not try fake his way through any of the process. Travis was there to support and help Ryan along, and was great to work with as well. Ryan assisted me in not only finding the car that I purchased, however, he was extremely helpful in showing me all of its features, etc. The entire process of looking and purchasing the vehicle was a positive one. Every person we met at Jeff Wyler was more than helpful and very friendly. I hope to do business in the future at this dealership and will recommend it to family/friends. More
Of all the cars i have purchased at dealerships, this experience was, by far, the most rewarding I have had. Mario was terrific! I have never had that level of service from a dealership before. He was experience was, by far, the most rewarding I have had. Mario was terrific! I have never had that level of service from a dealership before. He was extremely thorough and knowledgeable about the product he was selling. Management was on top of their game, as well. I gave them an exact idea of what I wanted and how much I was willing to pay and they bent over backwards to make it happen. After my purchase, I was given a tour of the dealership as if I were an employee which made me feel like I was part of their business. I won't shop anywhere else now and this will be the place I recommend to friends and family. More
Excellent experience, simple as that. Would recommend to anyone to shop there for a new car. I knew exactly what I wanted to buy and they were able to provide a great price and find the car in a timely man anyone to shop there for a new car. I knew exactly what I wanted to buy and they were able to provide a great price and find the car in a timely manner (even when it wasn't on site). Would easily shop with them again. More
This dealership is the BEST that I have ever dealt with. They don't bombard you when you walk through the door, and there are no high pressure sales tactics. I sent an email to Nissan, and the next day I r They don't bombard you when you walk through the door, and there are no high pressure sales tactics. I sent an email to Nissan, and the next day I received 2 calls, 1 from this dealer and the other we won't mention. The other was just interested in getting me financed for whatever they could and then tried to get me to come up with more money. When I told him I was going to use Jeff Wyler, I got an attitude and he could no longer help me. Jeff Wyler's salesman and credit department got me the best rate and the car that I wanted!!! GREAT JOB!! Mario is awesome! He told me what they had on the lot, pricing, and everything. I went on Saturday, test drove my JUKE and went back on Tuesday and bought it. He made sure that I even understood all of the features on the car before I drove away. More
I am very pleased to write about my experience at this dealership. I have never encountered this magnitude of courtesy at any dealership. Mr. McPeek was very helpful, he listened first to see what I wan dealership. I have never encountered this magnitude of courtesy at any dealership. Mr. McPeek was very helpful, he listened first to see what I wanted and the only suggestion he made was after I had given him the details of my wants and expectations. He then proceeded to ask me what I thought about this car or that car. He wanted to know my preference in color, style, and year, then he proceeded to see if he could accommadate me. He didn't try to "sell" me, and that is why is would go back to this dealership. Everything was explained, explained without me feeling as though it was a rushed presentation or sell. This attitude was before, during, and after the sale. I am very pleased with my purchase and the efforts of Mr. Brown to find me a great financing deal. I'm glad I stopped by and will recommend this dealership to anyone needing a new or used vehicle. Additionally, I will recommend them to ask for Mr. Harold McPeek as their salesperson. More
This was our BEST & easiest car purchase--ever! After researching for several months we found our xxx Cadillac online @ this dealership 4 hours from our home. Our salesman Harold McPeek communicate After researching for several months we found our xxx Cadillac online @ this dealership 4 hours from our home. Our salesman Harold McPeek communicated with us via phone & e-mail providing extensive details about the car. Pictures were wonderful, but a video Harold sent showing the car inside & out confirmed that this was the Cadillac we had been looking for. We arrived to find the car exactly as described & were most pleased to not encounter any ridiculous sales tactics we've experienced at other car dealers. Harold walked us through every detail of the car (and this car has a lot of bells & whistles) bumper to bumper--inside & out. Again, just a fantastic buying experience! We would not hesitate to recommend Harold & this dealership & will most definitely return if we need another car in the future. More
I gave a score of all 5's because I received excellent service of exceptional quality. Mario was my sales person working along with his manager Eric. They accomodated my financial needs to purchase a ca service of exceptional quality. Mario was my sales person working along with his manager Eric. They accomodated my financial needs to purchase a car. For example, my payments were made lower and I did not have put a down payment on the car. They were very very friendly and explained every detail of how they arrived at the total package they gave me. Mario even listened to a friend of mine that I called as he was "grilled" about the warranty and interest rate. Mario ended the conversation with a smile on his face and never complained although I felt compelled to apologize on behalf of my friend. I will always purchase a car from Jeff Wyler Nissan as this was my second car purchasing from them. The first time I purchased a car from them my old car unexpectedly broke down and I was not prepared to buy a car but they worked with me made it happen. More
I still remember when Jeff Smith first approached us asking "if we needed anything?" What turned out to be pleasantries ended up becoming a successful purchase of a brand new vehicle for my parents. Ev asking "if we needed anything?" What turned out to be pleasantries ended up becoming a successful purchase of a brand new vehicle for my parents. Even though my father's English is not the best, Jeff was very patient and did everything possible to explain and answer any questions he had. My father can be a real "stickler" when negotiating, but Jeff stuck with us all the way and fortunately we were able to come to an agreement. He also helped set up OnStar for us, helped get our vehicle serviced for license tags. He even made sure we had a full tank before we left. Definitely a hard worker, especially on a cold and windy day when the obvious choice would be to just stay in. I think we even cut into his lunch time but he never once mentioned about it. Selwyn Brown, from finance, was also kind and professional in dealing with us. He answered all my questions. It should also be noted that the other workers/dealers at Jeff Wyler Cadillac were also kind and courteous to us. One of them even went out of his way to answer our questions while Jeff was busy talking to his manager on our behalf. Thank you Jeff, Selwyn and everyone at Jeff Wyler Cadillac. My family and I wish you all the best. More