Jeff Wyler Eastgate Auto Mall

Had oil change and tire rotation on my Honda Civic as they could NOT DO the transmission flush or spark-plug change. But as I no tire pressure fault when I came to the center I was surprised on the way they could NOT DO the transmission flush or spark-plug change. But as I no tire pressure fault when I came to the center I was surprised on the way home with such fault. Usually checking the pressure, and adding 1 or 2 psi on one or two tires the fault USUALLY goes away. I had to raise all four tires from 28psi back up to 32psi when I got home - but the fault still lingers. This is the first time I have found all tires DEFLATED to 28 psi - WHY? At 32psi the fault usually goes away - WHY NOT THIS TIME - Why should I even get the fault?? More

Called the main number to schedule service for a recall notice, On two separate occasions over two weeks my calls was transferred to voice mail. We left a voice message on both occasions, never received a notice, On two separate occasions over two weeks my calls was transferred to voice mail. We left a voice message on both occasions, never received a phone callback. After waiting a week for a call back we contacted service at Superior Kia took us the next day. Superior Kia provided the best service ever. We had purchased our car from Jeff Wyler one of the worse purchasing experiences ever, honestly I was hoping Jeff Wyler Eastgate KIA would of gotten their act together ... simply stay away from any Jeff Wyler dealer More

Jeff Wyler is not what they use to be. Trick pricing where you go to the dealership seen advertised and there are mandatory add on's at ridiculous prices. The KBB buy your car scam is just that. $21,97 where you go to the dealership seen advertised and there are mandatory add on's at ridiculous prices. The KBB buy your car scam is just that. $21,976 quoted for our car, you get there and it is all of a sudden $17,000. They coordinate their manipulation between their locations if you try to shop around. Their monopoly on Nissans in Cincinnati is very bad. Never again Nissan and never again any Jeff Wyler dealership of any brand car or truck. I feel sorry for those that do not pay attention and get screwed. Their dealership could not care less about this write up or my experience. The games is to fool people on price and manipulate them on site. Never Jeff Wyler again. Also, Faiz Tueimeh is one slippery sales thing. Be careful. More

I'm on my 3rd Mazda and have usually had good experiences with service department visits. Recently, Michael, a new service agent, has taken good service to a new level. He is polite, pleasant, flexible, en with service department visits. Recently, Michael, a new service agent, has taken good service to a new level. He is polite, pleasant, flexible, enthusiastic, and appears to be genuinely concerned with assuring the customer drives away pleased. Great guy. Hope he stayed on board long-term. More

I bought a 2020 Mazda CX5 last year from Jeff Wyler Eastgate and they were the absolute nicest people ever. I made an appointment for yesterday to have my car serviced before my vacation in a few week Eastgate and they were the absolute nicest people ever. I made an appointment for yesterday to have my car serviced before my vacation in a few weeks and as always they didn't disappoint. I was greeted with a pleasant attitude and even under the mask I could tell he was smiling. He kept me informed, offered me a bottle of water while I waited, kept me updated on what they were doing to my car, what they could do for me if I ever needed it and he was just all around super friendly! More

I’ve been getting my oil changed at this place for 8 years and haven’t had any problems and the customer service is amazing! Michael is the best service guy that’s been there! years and haven’t had any problems and the customer service is amazing! Michael is the best service guy that’s been there! More

I came in to the Mazda dealership for my first oil change and Michael was very upbeat and friendly. He explained everything 100% and he's definitely an asset to your team. and Michael was very upbeat and friendly. He explained everything 100% and he's definitely an asset to your team. More

Awesome service department! They are friendly, very attentive, and affordable. I would recommend them to all my friends and family. Michael Lindsey is a keeper! attentive, and affordable. I would recommend them to all my friends and family. Michael Lindsey is a keeper! More

I am always treated with courtesy and respect. My vehicles have been serviced by J.W. for the life of the vehicles and I receive the same excellent service each time. vehicles have been serviced by J.W. for the life of the vehicles and I receive the same excellent service each time. More

Jeff Wyler Eastgate Auto MallFeb 11, 2021Eally Jeff Wyler Eastgate Auto Mall Feb 11, 2021 Eally "please run from this Jeff Wyler A review of Jeff Wyler on..." please run from this Jeff Wyl Jeff Wyler Eastgate Auto Mall Feb 11, 2021 Eally "please run from this Jeff Wyler A review of Jeff Wyler on..." please run from this Jeff Wyler A review of Jeff Wyler on the Better Business Bureau website identified over 44% of their reviews were rated D- or F, please think about that before moving forward with their organization. Save you and your family the money and anxiety. Not just one Wyler location My story or actually stories After our horrid experience with his staff I contacted 5 other family and friends that purchased new cars from several other Jeff Wyler locations All five had the same thing accrue.. After negotiating there was always ALWAYS at least a $600 up charge on the paperwork Items and fees negotiated out of contracts were put back in... One had to cancel his down-payment check to get them to correctly change the the interest price.. I wish I had done this.. This simple $600 and over charge strategy I documented at the Honda dealer on Colerain and the KIA dealer at Eastgate.. This simple shell game ingrained in all Jeff Wyler dealerships most likely nets JeffWyler 40 million extra a year .. Just enough to flood the interned with fake positive reviews My story or actually stories After our horrid experience with his staff I contacted 5 other family and friends that purchased new cars from several other Jeff Wyler locations All five had the same thing accrue.. After negotiating there was always ALWAYS at least a $600 up charge on the paperwork Items and fees negotiated out of contracts were put back in... One had to cancel his down-payment check to get them to correctly change the the interest price.. I wish I had done this.. This simple $600 and over charge strategy I documented at the Honda dealer on Colerain and the KIA dealer at Eastgate.. This simple shell game ingrained in all Jeff Wyler dealerships most likely nets JeffWyler 40 million extra a year .. Just enough to flood the interned with fake positive reviews More