Jeff Wyler Eastgate Auto Mall

Always provide great service with courteous advisors. They always give me a fair deal and are flexible on their servicing times/dates. They always give me a fair deal and are flexible on their servicing times/dates. More

I bought a used car today from Jeff Wyler Eastgate, and it was one of the best experiences I have had since 1985. Nick Ratcliff was an outstanding salesperson. I never felt pressured, in fact, I was not p it was one of the best experiences I have had since 1985. Nick Ratcliff was an outstanding salesperson. I never felt pressured, in fact, I was not pressured at all. Nick went above and beyond to make sure I was satisfied with my purchase. We took our time, test drove several cars, and ended up with a perfect second car. I highly recommend Jeff Wyler and make sure to ask for Nick! More

We’re trying to force me to buy a vehicle that I didn’t want ran my credit when you said they weren’t going to.. want ran my credit when you said they weren’t going to.. More

Took my car in for oil change and tire rotation, ended up needing to replace to water pump as well. Got a loaner car for the day and repairs were done within 24 hours and had my car back. needing to replace to water pump as well. Got a loaner car for the day and repairs were done within 24 hours and had my car back. More

Deceptive sales practices and misrepresentation by the dealership. One of the salesmen, Karl, wasted my time and attempted to “bait and switch” with a price increase of over $2,000 after he had previously dealership. One of the salesmen, Karl, wasted my time and attempted to “bait and switch” with a price increase of over $2,000 after he had previously confirmed in writing that the online price was accurate. More

My daughter and her husband were in contact with a salesman at Jeff Wyler Kia Eastgate throughout the day Monday November 8th 2021. They told him that they would be there after work to buy a car they salesman at Jeff Wyler Kia Eastgate throughout the day Monday November 8th 2021. They told him that they would be there after work to buy a car they were advertising. My son in law finalized the sale of his truck at noon knowing they were going to buy a car that evening. They followed up with a final call when they were 30 minutes out and was told that the car was still available. When they arrived they were told that the car had been sold. They tried a bait and switch to get them to purchase a much higher priced car. Proudly, they walked away. They were made to believe that the car was being held for them. IF the car was available when they called, why didn’t they ask for a credit card to hold the vehicle? Talking about the stereotypical sleazy salesman/dealership. I will be sure to spread this review far and wide!! More

BUYER BEWARE!!! Save yourself the time, frustration and flat out avoid Jeff Wyler Eastgate when you're in the market for a vehicle. Bottom line, Tri-State insiders take their business elsewhere. Unless you flat out avoid Jeff Wyler Eastgate when you're in the market for a vehicle. Bottom line, Tri-State insiders take their business elsewhere. Unless you literally have time and money to burn, and you're willing to absolutely get taken to the cleaners, by all means, shop here. How the Ohio Attorney General let's them get away with deceptive advertising practices without including pre-sale aftermarket $800 blinking tail lights that you may not interested in and $3500-4000 market adjustments over MSRP in their advertised prices is beyond me. It really is downright shameful. Either there are enough uneducated, non-savvy shoppers in the Tri-State that keep this place operating, or folks must think there is no alternative when shopping for a vehicle nowadays. The car shopping world be much more palatable if Jeff Wyler Eastgate wasn't included in the mix. I felt compelled to take the time to write this review to hopefully help consumers avoid an unnecessary financial haircut when purchasing a new car. You are simply better than this; YOU ARE NOT PREY. It's uncanny when reading other reviews of Jeff Wyler Eastgate that they encountered the same deceptive sales tactics with little up front price transparency. I'm grateful I had enough common sense to take my business elsewhere. I happened to be shopping for a Mazda. I had two experiences at two competing competitors where they used actual customer-provided Jeff Wyler sales quotations with $3500-4000 market adjustments and $800 aftermarket blinking tail lights in their sales presentations. Initially, I thought this simply couldn't be true and possibly was just another sales tactic in and of itself. A competing dealership put me up to the challenge and to reach out to Jeff Wyler Eastgate to see if my experience would be any different. The competing dealership put there money where their mouth was and I opted to take the challenge. My experience was no different. Jeff Wyler did have a vehicle I was interested in and much to my dismay, I got the same $800 aftermarket blinking tail light and $3500 market adjustment over MSRP added to the bottom line on my quote. I can assure you there other alternatives out there that don't embrace these types of deceptive selling and pricing practices you'll see at Jeff Wyler Eastgate. Bear in mind, these are exceptionally challenging times when shopping for a vehicle used or new due to limited supply / supply-chain constraints. Unfortunately, there are dealerships like Jeff Wyler that are cashing in because uneducated and foolish consumers didn't take the time to educate themselves that not every dealer operates in the same fashion as Jeff Wyler Eastgate. I can rest easy knowing I didn't end up a VICTIM paying hyped up and overinflated new car pricing at Jeff Wyler. Even in challenging times, you can still buy a new car without paying dealer inflated mark-ups. Bar none, steer clear of Jeff Wyler Eastgate. More

STAY AWAY!!! Worst experience I’ve had in my life. Attempted to purchase a Kia K5 from Jeff Wyler Kia in Batavia, Oh on 8/31/2021. Internet price $27,475 including military discount (I’m a 15y Attempted to purchase a Kia K5 from Jeff Wyler Kia in Batavia, Oh on 8/31/2021. Internet price $27,475 including military discount (I’m a 15yr Service Member currently serving our nation). Price was reduced from MSRP because it had 1100 miles on it as a service loaner and some very minor imperfections. Quoted $27,475 as the internet price, but was repeatedly sold Gap Insurance, “hard accessories,” - things added by the dealer after delivery that are not removable, extended warranty, nitrogen inflation, etc.. blah blah blah. Dishonest sales tactics at their finest. After several rounds of, “I don’t want any of the extras; just the car for the price quoted of $27,475,” I asked what is the lowest I can take the car. I was told, “If ready to write a check for the full price today, then $32,500 and some odd change,” five thousand over the internet price. That’s the lowest! After their attempts to sell me approximately $10-12k of useless crap. BUYER BEWARE! Choose a different dealer, because the salesman was, “doing his job,” meaning Jeff Wyler and his sales associates will steal every penny that your are willing or unwittingly giving to them. More

Fast, friendly service at Jeff Wyler Mazda. Service Managers were very knowledgeable about my Cx5 and answered all my questions. I had a very positive experience. Managers were very knowledgeable about my Cx5 and answered all my questions. I had a very positive experience. More

Mike is a great service consultant. Always gives me his best price and gets me in and out. best price and gets me in and out. More