
Jeff Wyler Eastgate Auto Mall
Batavia, OH
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Staff very Personable Josh Ellinger is an exceptionally nice guy and works hard to please his customers. The entire team works well together and they all try hard to make l Josh Ellinger is an exceptionally nice guy and works hard to please his customers. The entire team works well together and they all try hard to make leasing or buying a pleasant experience. More
Great!! I want to say that Spencer Green was an awesome dealer. He was right there to help us. He was very patient and understanding to our needs!! If anyone I want to say that Spencer Green was an awesome dealer. He was right there to help us. He was very patient and understanding to our needs!! If anyone needs a vehicle...Spencer is your man. He usually works at the Mazda part, but he helped us out in the used area!! Good Job Spencer!! We appreciate your kindness and consideration!! Mr.&Mrs. Thomas Smith More
Low pressure sale! Leased a new Mazda 3 for our college aged son. Searched the local dealers on line to purchase a a new Mazda.. Received multiple offers with great Leased a new Mazda 3 for our college aged son. Searched the local dealers on line to purchase a a new Mazda.. Received multiple offers with great prices. Spencer replied and explained Mazda had fabulous lease option ending soon. Explained what we wee looking for and he was thorough and pleasant. Never felt high pressure sale. Have experienced that at JW before. Last thing I was interested in. Told him I would stop in after work to discuss. Played the back and forth game with the hidden manager and came up with a great deal. They did not have the exact vehicle we wanted, but they did find it for us. Picked it up the next night. My only complaint is I told Spencer what time I would be there and still took almost 2 hours waiting for the paperwork to be completed. That did irritate me but the guy was sweet. My son is home for a summer internship at a design firm downtown and found out, that company designed all the Interiors for Madza dealers nationwide. That was very cool! More
Best place to purchase a vehicle! Like most people, buying a car is not always a great experience with the exception of this dealership. I rank this dealership above any I have ever de Like most people, buying a car is not always a great experience with the exception of this dealership. I rank this dealership above any I have ever dealt with to-date. When we arrived to pick up the car and to finish up the paperwork, my car was waiting and covered with a bow on top! This definitely was a surprise and something that I won't forget. It was apparent that everyone we interacted with had above customer service skills and were quite knowledgeable and efficient! Spenser walked us through the details of the car and explained everything so that I did not need to dig into my manuals immediately when I got home. He made the process seem so effortless. I realize it takes a lot of talent and a certain type of person to make customers feel at ease. Thank you Spenser! If I know of anyone that needs a car, they will be directed to you and this dealership. I can't imagine getting better service! More
We are very We're very pleased with the whole experience. Righr from the start. Randy, Ahmad, Josh and the rest of the staff that helped. No one made us feel pr We're very pleased with the whole experience. Righr from the start. Randy, Ahmad, Josh and the rest of the staff that helped. No one made us feel pressured which is very important to me. Everyone was kind and understanding of my needs. I love my new Kia. I don't think anyone could have done anything to improve because they nailed it. Thank you guys for everything. Have a blessed day. More
Great attitude of staff The entire team of professionals worked well together to coordinate all aspects of buying out the lease. I was most appreciative of their good energet The entire team of professionals worked well together to coordinate all aspects of buying out the lease. I was most appreciative of their good energetic attitude. More
Awesome experience Before, during, and after the sale, Casey and the folks at JW Eastgate do a fantastic job! i have worked with Casey for two cars now, and both experie Before, during, and after the sale, Casey and the folks at JW Eastgate do a fantastic job! i have worked with Casey for two cars now, and both experiences have been good ones. More
Above average Lots of used cars to choose from. The car salesman was really easy to talk to. He listened well, and did not pressure me to buy anything. He suggested Lots of used cars to choose from. The car salesman was really easy to talk to. He listened well, and did not pressure me to buy anything. He suggested a type of car I was looking for and gave me all the facts about it. When I test drove it I knew it was what I had been looking for. Wish the finance department could have worked with us more on the price, but overall I believe we got a fair deal. More
Awesomely Joyful Amy Wainscot has sold my family two new CX-5s over the past year. One of the reasons we bought the first car from Mazda was because of Amy, and going Amy Wainscot has sold my family two new CX-5s over the past year. One of the reasons we bought the first car from Mazda was because of Amy, and going back to Amy was self understood. Her customer orientation is absolute, and she will bend over backwards to get the best deals. She is sensitive to customer needs. Not only does she have a great all around knowledge about cars and can provide honest accurate comparisons among different makes, her background in investment advising and finance were helpful as well in our situations. The new "soul-red" CX-5 is the most beautiful car with a tremendous amount of science and research behind the color composition that just pulls you in. Of the cars in our family that we have insured...Mazda, Honda, Ford and VW...the Mazda is the least expensive to insure. Amy helped me to pick out the color and even patiently reworked paperwork to ensure my wife and I were both on the title. She is the best car sales person I have ever encountered, and she has top notch support from her perceptive boss Eric Reardon...and a great thanks to Robert Felts for his work on the loan and title paperwork. Thanks for all the good deals and for making this such a joyful experience. More
Dream coming true! Nick F. was fantastic. He did everything he could to get me my dream car. He made sure that I got the best deal that was possible. Highly recommend hi Nick F. was fantastic. He did everything he could to get me my dream car. He made sure that I got the best deal that was possible. Highly recommend him! Always ask for Nick! The whole team is awesome! More