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Jeff Wyler Eastgate Auto Mall
Batavia, OH
3,670 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,670 reviews
September 06, 2017
Been a long time since purchasing a new car. Blake and the staff at Jeff Wyler's made purchasing a new car a great experience. With all their help we came out with our new Chevy Cruze. Blake and the staff at Jeff Wyler's made purchasing a new car a great experience. With all their help we came out with our new Chevy Cruze. More
by emily44
Employees Worked With
Robert Felts, Blake Thompson
September 06, 2017
New purchase Rob Anderson was my sales person and did a fantastic job. Rob answered my questions and explained things thoroughly. I am very happy with my new Jeep Rob Anderson was my sales person and did a fantastic job. Rob answered my questions and explained things thoroughly. I am very happy with my new Jeep Wrangler. If your in the market for a new vehicle Rob is definitely the right person to see. More
by Mtrammell
Employees Worked With
Rob Anderson
September 05, 2017
First new car I have ever bought. Always loved Chevrolet. My salesman, Tyler Rhoads, devoted a lot of time matching me with the best car for my needs, a 2017 Chevrolet Sonic. I never had purchased a new car My salesman, Tyler Rhoads, devoted a lot of time matching me with the best car for my needs, a 2017 Chevrolet Sonic. I never had purchased a new car before, and wasn't sure which one best suited me best. Tyler listened and with much patience, we finally got the job done. More
by Phyllis1965
Employees Worked With
Tyler Rhoads, Jason Cook
September 04, 2017
Awesome service I worked with Hayden from the onset and he was fantastic in making the buying process not feel forced or out of my league since it was my first ever c I worked with Hayden from the onset and he was fantastic in making the buying process not feel forced or out of my league since it was my first ever car purchase on my own. I got a great price on the car and it was everything I could of asked for and more. More
by Kyle Turkovich
Employees Worked With
Hayden Logan
September 02, 2017
Very good Our salesman Darrywood Morris was very attentive, showed us cars that were in our price range an got the deal done for us. The service department did Our salesman Darrywood Morris was very attentive, showed us cars that were in our price range an got the deal done for us. The service department did an excellent job on the detailing, Overall I am very satisfied. More
by richard
Employees Worked With
Darywood Morris
August 31, 2017
Poor Experiences at Several Jeff Wyler Dealerships First, I was called by Nick, at the Eastgate location who told me they had great deals for me to come trade in my lease. I told him I was over miles First, I was called by Nick, at the Eastgate location who told me they had great deals for me to come trade in my lease. I told him I was over miles and planned on buying the car. There would be no reason for me to come out. He lied to me, said they could get me out of my lease without me needing to pay anything. That was false, I found out later I would owe $7K on my car, plus the price of the new car. The sales person I was with when I arrived, Rob, found out through our conversation I was going through a divorce, and used that to pressure me into buying a car that day. He told me 6 or 7 times throughout our conversation, that I need to buy a car today while my credit is still good, because once things are finalized my credit will be in the tank and I'd be lucky to be able to get even a used car. Ultimately, I had to walk away. I then went to the Jeff Wyler in Florence to buy my lease a few months later. I was told when I bought it they would take care of getting my registration and plates and I could keep my same plates. Come to find out that was a false statement too. I waited 30 days, and never got my new plates or registration. Nobody from Jeff Wyler contacted me, if I hadn't notice the temporary plates were going to expire I would have driven with expired temp tags. I took time from work to call them to find out what's going on. They said, "I know we've been a little behind on getting those out." So they knew they were behind, but nobody called me or even emailed me to let me know. Then instead, of driving me the new temp tags, I had to take a lunch to drive 25 minutes to go pick them up. I waited another 15-20 days to get a letter in the mail saying they were sorry, but they can't take care of my plates because the plates belonged to a lease company. This must have been the first time anyone tried to buy their lease from Jeff Wyler, and they just realized this was something they couldn't do. But, then to again, not call me and let me know is disgraceful! I then had to pay for my own plates and registration, which I could have done a month and a half earlier if I wasn't lied to again. Finally, I called Jeff Wyler's headquarters to talk to someone, I left a message and it has been almost 48 hours and I have not heard back from anyone at Jeff Wyler's yet. This place is an awful group of people to work with. I've tried 2 dealerships, and from what I've seen, across the board they are miserable. DO NOT BUY FROM HERE! SAVE YOURSELF THE HEADACHE!! More
by BrennanB
Employees Worked With
Rob Anderson, Nick Frederick
August 29, 2017
Great experience My brand new Tuscan was recently totaled and I came to purchase a vehicle out of necessity. Having just gone through this process 8 months ago, I was My brand new Tuscan was recently totaled and I came to purchase a vehicle out of necessity. Having just gone through this process 8 months ago, I was less then thrilled to have to go through it again. Spenser Greene greeted us as soon as we arrived. He had the car I was interested in ready to go. The test drive was easy and enjoyable. Once I decided on the vehicle I wanted, the buying process was relatively painless. A small amount of back and forth is to be expected but in the end I got the payment I wanted. Spenser delivered the car to me clean and shiny, with a big bow on it! I am thrilled with my new car and would recommend Jeff Wyler Mazda again and again. More
by blwarren79
Employees Worked With
Spenser Greene
August 29, 2017
great service and everyone was really nice Well cause alot of dealerships usually isnt friendly and explain why it is important to get a new car like Anthony did he is a very Intellegent young Well cause alot of dealerships usually isnt friendly and explain why it is important to get a new car like Anthony did he is a very Intellegent young man More
by gina jewell
Employees Worked With
Tony , Anthony Daniels
August 28, 2017
Jeff Wyler Eastgate is the Best ! We have purchased out last 4 cars for Jeff Wyler Eastgate and they always treat us like family. Thank you Jeff Wyler. Everhyone did a great job to ens We have purchased out last 4 cars for Jeff Wyler Eastgate and they always treat us like family. Thank you Jeff Wyler. Everhyone did a great job to ensure that my daughter got her Jeep. More
by tneec10
Employees Worked With
Garrett Welch, , Gene Strauss, Mike Brees, Austin Herd
August 27, 2017
New car purchase for Kia Thank you to Andrew Thornberry and the Kia sales team for their assistance in my recent car buying experience. Much appreciation in all of your persi Thank you to Andrew Thornberry and the Kia sales team for their assistance in my recent car buying experience. Much appreciation in all of your persistence in locating my favorite color car! More
by Jenny
Employees Worked With
Andrew Thornberry, Gene Strauss
