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Jeff Wyler Eastgate Auto Mall

Batavia, OH

4.1
3,670 Reviews

1117 State Route 32

Batavia, OH

45103

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Showing 3,670 reviews

November 21, 2017

Shadiest Dealer In Town These guys are the sleaziest dealership I've ever dealt with. They were constantly trying to sneak things by me like changing the agreed upon price, l More

by DDDDDDDDDD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Some Guy
Dec 01, 2017 -

Jeff Wyler Eastgate Auto Mall responded

Thank you taking the time to share your feedback and the additional information which allowed us to take immediate action. We confirmed with our CFO and our Director of Finance that the $195 upfront loan processing fee goes directly to the bank. The dealership doesn't see a penny of it. We reviewed the information with the General Manager and the Finance Manager so they could coach the Sales Consultant appropriately. Nobody should be surprised by any fees or feel manipulated in any way. The process should be transparent and seamless. We certainly apologize for your negative experience and really appreciate your business.

November 21, 2017

Mr. Jason Moore is a professional in his business. Avery body at the dealership are friendly. The place was cold but the people are great. Mr. Jason Moore knows takes the time to explain avery part of More

by Deportivo2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Moore
November 20, 2017

Great to work with on my new lease. Anthony Daniels is honest, fair, reliable, responsive. I would highly recommend working with Anthony to friends and family. He delivered exactly what More

by swilkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Daniels
November 17, 2017

Excellent service department I was passing through town and needed an oil change, 99% of the dealerships that I have been to try and put me off for several years days because they More

by William R Barton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure service writer name, Brian Jacobs
November 17, 2017

No follow up Purchased a jeep at the location in Eastgate ( salesperson- Nick). They delivered it DAMAGED! Has not taken any responsibility for it ( broken windshi More

by GJarSept
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon Lenhart, Nick Frederick
Dec 06, 2017 -

Jeff Wyler Eastgate Auto Mall responded

We are very sorry for all of the issues that you have had to endure while working with our dealership. We have met with the dealership several times and they assure us that everything has now been taken care of. Please let us know if there is anything else we can do. Once again, we are very sorry for everything.

November 14, 2017

Engine light on on our Dodge Ram Brought in Dodge Ram for engine light on and problem was taken care of. I have come in several times and Jason Moore always takes excellent care of u More

by Dietrichdl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Moore
November 12, 2017

Blessed When I enter Jeff Wyler today I was having a bad day with the vehicle i was driving. But after being greeted with a smile and a friendly personality b More

by Patrina2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Brumett
November 12, 2017

My FIRST Car after my bankruptcy a brand new 2017 thank you Thank you Blake and Zach your the best I'll be going out of town for Thanksgiving. Thankyou for letting me buy a brand new car not a buy here pay here More

by Janet513
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Anglin
November 12, 2017

It was great she was great thanks Madison I had a great time with Madison she's great very pleasant easy to talk to knows her job very well she made it a good experience I would recommend her More

by Bess54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Madison Imhoff
November 10, 2017

Great experience. The salesman, Christian brumett, was great. He and the dealership worked hard to get me the car that I wanted and provide me with a great deal. More

by Mitch Harris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Brumett
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