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Jeff Wyler Eastgate Auto Mall
Batavia, OH
3,670 Reviews
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Showing 3,670 reviews
March 27, 2009
Samir was very friendly, knowledgeable, and professional regarding the Nissan Rogue that we purchased. We worked through the negotiations on a lease which took some time but in the end was acceptable to bo regarding the Nissan Rogue that we purchased. We worked through the negotiations on a lease which took some time but in the end was acceptable to both parties. I would definitely seek out Samir again when purchasing my next vehicle. More
by maxandsam
Employees Worked With
Samir N. Abuyaghi
March 20, 2009
Our experience overall was a good one. My only complaint would be that I asked for someone to contact me with a price for luggage racks to be installed on the 2009 Nissan Rogue I purchased and I was assured would be that I asked for someone to contact me with a price for luggage racks to be installed on the 2009 Nissan Rogue I purchased and I was assured the sales person would be glad to check on that for me, that was three weeks ago and I called and left a voicemail two days ago and still I have not had a response. If I said I wanted to buy another car would someone call me back right away?? I am concerned about response time I suppose you could say. Will service and maintenance time be on a delay or no response as well? More
by alliecat456
Employees Worked With
Bryan Sexton
March 17, 2009
We have been pleased with our experience at Jeff Wyler. We are extremely happy with our sales representative, Keith Brown. Keith was patient (we had our four children with us), courteous, professional and We are extremely happy with our sales representative, Keith Brown. Keith was patient (we had our four children with us), courteous, professional and helpful. Ordinarily, I dread the car buying process. This was not the case when dealing with Keith. He made it enjoyable. Keith is the epitome of what you want in a sales representative. He is knowledgable and confident in the product that he represents. He is informative, helpful and extremely thorough. I would recommend Keith to anyone in the market for a vehicle. He will get our business in the future. More
by ToddB06
Employees Worked With
Keith Brown
March 09, 2009
Have dealt with Jeff Wyler since 1974 , have been Have dealt with Jeff Wyler since 1974 , have been completly satisfied with all of the different dealers ,no matter if it was chevy ,pontiac buick or Have dealt with Jeff Wyler since 1974 , have been completly satisfied with all of the different dealers ,no matter if it was chevy ,pontiac buick or the Jeep dearlership .All of the wyler service departments are also very good and afordable. The sales team always go the mile to get you the best deal ,I would highly recommend the Jeff Wyler Dealer group . More
by sheepdog
Employees Worked With
Kieth Beach, Keith Beach
March 02, 2009
Charles is very low pressure and factual. He comes off as a very honest and knowledgeable individual. He made the buying experience very enjoyable. We found our car on the Jeff Wyler website. That made it si a very honest and knowledgeable individual. He made the buying experience very enjoyable. We found our car on the Jeff Wyler website. That made it simple to price out, and the car fax report was very helpful. The website information takes much of the fear out of shopping for a used car. More
by Don F
Employees Worked With
Charles Hall
March 02, 2009
Keith took great care of us while we shopped for a new Town and Country. I was impressed with his knowledge of the vehicle when so many sales people are not. The Chrysler store had a great area for the ki Town and Country. I was impressed with his knowledge of the vehicle when so many sales people are not. The Chrysler store had a great area for the kids to enjoy while we talked. They also did not mind letting the kids explore the other show room cars to keep them busy. Keith followed up appropriately without bugging us. We also appreciated that he took the time to go over the numbers with us in detail so we knew exactly where everything was coming from. By the time we went to Finance we were very comfortable and confident in our decision. More
by slyons
Employees Worked With
Keith Brown
March 01, 2009
i found a used car from cars.com and filled out the form. I was contacted by matt to help with my buy. After calling in I spoke with Joe. I gave Joe model info and specs on my trade as well as the black book I was contacted by matt to help with my buy. After calling in I spoke with Joe. I gave Joe model info and specs on my trade as well as the black book value I got from the email I was sent by Matt. I told Joe I would be driving 200 miles 1 way so I needed confirmation of if we had a deal or not prior to the trip. He took all my info SSN bank info etc. and told me he would call me back once he spoke with the sales mgr and teh finanace mgr. About half an hour passed and I received a call from Joe letting me know it was a go and the terms I needed were not an issue. I took a day off of work and drove 200 miles 1 way to visit east gate. Upon arrival was put into an office and left sitting there with my wofe for 30 minutes before a sales manager stopped in to see if we where being helped. We said no and he asked if we had even seen the car yet again the answer was no. He apologised and got the keys taking us outside to see it. We waited outside for 15 - 20 mins for a test drive but no one ever came out. We wander back in to be placed into an office again for 30 mins. The manager again asks how the test drive was and we let him know we hadnt done that yet. He again apologised and hunted down our salesman. Finally we got the test drive. The salesman came past a few times as we sat and waited stating he was hooking us up with a good deal and they were almost done with our paper work and congratilated us on the new car. We were excited to be done with it and drive off. Finally he comes back and lets us know he can not make the deal and that our trade which books for 13,489 they were willing to give 8,000 stating they had to put 2000 into it to sell it. I asked where the 2000 would be spent as it is a very low mile 06 explorer loaded with leather in mint conditiion and new tires. He said he had no idea but thats what he was told. We were told he could make teh deal if we could find another 8000 in cash or items from our home to trade as they accept anything as a trade. I still cant beleive that I was out right lied to and wasted a 400 mile round trip to be treated like that and no car deal. Its absolutely unreal. I wouldnt expect this type of outcome from even a low budget car dealer let alone a lot as big as Wyler. More
by hayesjl
Employees Worked With
Matt and Joe (Internet sales), Matt Schreiner
February 26, 2009
This was a great buying experience for me. Everything was done via the web an e-mail. Steve Swaynie could have not been more helpful. Every question that I asked was answered an every need was met. I was done via the web an e-mail. Steve Swaynie could have not been more helpful. Every question that I asked was answered an every need was met. I wish that I could say this about the other dealers that I dealt with on the web. I would recommend Jeff Wyler to all my friends and family due to my overwhelming positive experience. More
by TimYoung13
Employees Worked With
Steve Swaynie, Steve Swaynie
February 25, 2009
My wife and I were out looking for a used car to buy for her to go back to school with. We were fortunate to have a family member that sold cars at one time. He had us check out Jeff Wyler Eastgate because her to go back to school with. We were fortunate to have a family member that sold cars at one time. He had us check out Jeff Wyler Eastgate because he had seen a car that we were looking for at a great price on the internet. He had spoken with Jerry Smith and told him we were on our way to see him. When we arrived we asked for Jerry and he had already pulled the car we were looking for around so it would be available for us to look at. He made us feel right at home and treated us like we have never been treated at a dealership before. This was the first time we have never been pressured or felt like we were being taking advantage of. We were very happy with every step of the buying process. We highly recommend Jerry Smith as a salesperson and even though we live 50 miles away, we will look for him again on our next vehicle purchase. More
by unacahuna
Employees Worked With
Jerry Smith
February 21, 2009
Well, this is my first experience with a follow-up issue with Jeff Wyler Eastgate Nissan. Simply, awesome! The story: I purchased a new 350Z from this dealership. The first weekend, I washed the car with Jeff Wyler Eastgate Nissan. Simply, awesome! The story: I purchased a new 350Z from this dealership. The first weekend, I washed the car and noticed a small door ding. Having never parked the car next to any other car, I called Larry Moore (my salesman) to see if they would fix the ding at no cost. Larry looked into it and got back to me the next day, saying that they would be happy to take care of the ding. WOW! More
by stemming
Employees Worked With
Larry Moore
