Jeff Wyler Eastgate Auto Mall

Keith Brown was very helpful and responsive to our requests. He took very good care of us. One negative was a change in our discount which, without explanation, had shrunk about $300 from the verbally requests. He took very good care of us. One negative was a change in our discount which, without explanation, had shrunk about $300 from the verbally promised amount when the time came to close the deal. Despite this, Keith did a good job and I was pleased with how promptly the paperwork and transaction were completed. More

Even though we received an apology from Gary, after we spoke to Cedric Glover, he still had an attitude with us on the phone. He is a terrible sales person, even though he is behind the scenes. We are tru spoke to Cedric Glover, he still had an attitude with us on the phone. He is a terrible sales person, even though he is behind the scenes. We are truly shocked that you even have such a person in your employment. We most likely will not buy from you again. More

So far we've purchased 3 vehicles from Jeff Wyler Kia in Eastgate. Their knowledge, friendliness, and their willingness to bend over backwards to help and get us the car we want at the price we want, have Eastgate. Their knowledge, friendliness, and their willingness to bend over backwards to help and get us the car we want at the price we want, have been the deciding factors in our continuing to purchase from this dealership. Kia's reputation is excellent. Reports on the vehicles complimentary. We own a Kia Soul 2010, traded in a 2007 Kia Rio for a 2009 Kia Optima and really enjoy these cars. The Service Department is excellent. If you want to be taken care of honestly and fairly, you need to purchase from Jeff Wyler Kia. More

I got the car i want with payments i wanted, I had to wait a extra day so they could try to work up the numbers to work for me but the price was right at the end. Keith made the deal work it took a littl wait a extra day so they could try to work up the numbers to work for me but the price was right at the end. Keith made the deal work it took a little longer than I would of liked but I am very happy to get the car that I wanted. More

After 11 years with the same car, I decided to purchase a new one. This experience at Jeff Wyler could not have gone smoother. I had done some research on the web and knew what I wanted. In Joe Comer I fo new one. This experience at Jeff Wyler could not have gone smoother. I had done some research on the web and knew what I wanted. In Joe Comer I found a salesperson willing to listen and willing to deliver what I wanted. Everyone else from the dealership was great, the finance guy also listened and the person who prepped the car did a super job. Joe made sure I understood all of the features and controls. Since I did not trade in, he also drove the car to my home so that I didn't have to go back with a second driver. I would strongly urge any of my friends looking for a new or used car to give the Jeff Wyler dealerships a chance to treat them as well as I was treated. More

I still owed money on my trade-in, but Joe Comer worked with me to purchase a new Kia Rio with a payment I could afford. Since I purchased the car, representatives of Jeff Wyler dealership have followe with me to purchase a new Kia Rio with a payment I could afford. Since I purchased the car, representatives of Jeff Wyler dealership have followed up, contacting me to make sure things are working well with the new vehicle and that I know who to call for various services. Everyone is truly friendly and helpful. More

I would highly recommend this dealership and in particular, Bryan Sexton as a salesman. He was very knowledgable, friendly and very low key as I test drove four different cars. I wasn't ready to ma particular, Bryan Sexton as a salesman. He was very knowledgable, friendly and very low key as I test drove four different cars. I wasn't ready to make a decision at that point and there was no pressure from Bryan. He was very respectful and promised to keep in touch (and did). I finally narrowed my selection down to three cars, only two of which could be found at this dealership. I talked with Bryan several times throughout my decision process and he was always VERY helpful and VERY patient! The other thing I really appreciated is that Bryan always made sure he told me the "out the door" price -- something I had to practically beg for at other dealerships. It showed that he was sensitive to the information I would need and not trying to make a car look artificially low-priced. After a couple weeks of researching, I finally decided on the Hyundai Elantra Touring. I was worried that I wouldn't be able to go through Bryan, since Hyundai is not sold at this dealership, but Bryan found me the car to my specifications in his network and had it delivered to his dealership. He worked with me to get exactly the price and options that worked best for me. I would say Bryan went above and beyond the call of duty and I would highly recommend him to anyone looking for a car. My experience was so much more pleasant than I anticipated. Thanks Bryan! (And P.S. I LOVE my new car!) More

Very helpful, friendly folks, both online and in person. Made first contact via internet, received a responsive call and email quote immediately, and picked up the car at the quoted price the next day. Bou Made first contact via internet, received a responsive call and email quote immediately, and picked up the car at the quoted price the next day. Bought a rear wheel drive and remarked I'd need winter tires, and the salesperson threw in a spare set of rims free of charge. I'd buy here again in a heartbeat. More

We needed a reliable used car for our teenage daughter but did not want to spend a lot of money (5k or less). While this is not the typical car these guys carry, Matt and Jerry researched this for us and but did not want to spend a lot of money (5k or less). While this is not the typical car these guys carry, Matt and Jerry researched this for us and were able to find a used SUV that was just traded in. After doing a quick online trade-in evaluation (nice), we came in over lunch and looked at the car and test drove it. Whoever owned it before us took really good care of it, and we got a great car at a great price. Jerry and Matt made everything very simple, and gave us what we were looking for. This was a very simple and pleasant car buying experience! More

I highly recommend that if anyone has to have any service work done to their vehicle that they take pictures beforehand. I took my 2006 Nissan Murano into Jeff Wyler's service dept on a recall. I had purch work done to their vehicle that they take pictures beforehand. I took my 2006 Nissan Murano into Jeff Wyler's service dept on a recall. I had purchased the vehicle there new in 2006. After leaving my vehicle in the service area I went to the lounge to wait for the work to be completed. Several minutes later the serviceperson came in and asked me if I was aware of some damage to my vehicle to which I replied that I was not. He then said it looked like something had fallen on it in my garage. (I do not have a garage. I park my car in my driveway.) Thinking that it was probably a small ding or something that I had overlooked I did not think too much about it but when my husband and I went to get the car after the recall work was completed we were both very upset to see a large dent with extensive damage in the rear panel by the tail light on the passenger side. The damage did look like something had hit or fallen on the car. The damage was too high for it to have been another vehicle and there was no paint left on it by another vehicle. It was down to the bare metal. Mr Buckingham told my husband that the damage was done before the car was brought in and would not admit to any liability. He also said that there was residue on it that proved it was done beforehand but there was no rust or residue as he said. He was rude and did not act in a professional manner. We cannot prove that it was done there. It is their word against ours. We have contacted Nissan and plan to contact the Better Business Bureau. Would I recommend them to anyone? Not on your life. More