
Jeff Wyler Eastgate Auto Mall
Batavia, OH
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My recent experience with the service department (Rodney Gray and Tammy)went above my expectations when I had a differential problem with my 2007 Avalanche. The problem was hard to diagnose, Rodney wouldn' Gray and Tammy)went above my expectations when I had a differential problem with my 2007 Avalanche. The problem was hard to diagnose, Rodney wouldn't give up until the problem was solved several days later. Their customer communications were exceptional. My wife and I were so impressed with the service center, that we went to the new car department and met Greg Neftzger, who made the purchase of a 2011 Impala LT an enjoyable event.(Sandy hates shopping for cars!) Greg's knowledge of the product made it an easy choice. We will encourage others to either purchase a vehicle or have service done at Jeff Wyler Chevrolet. More
Kyle was very pleasant and great to work with while selecting my new 2011 Nissan Rogue. He helped me to get to the price and payment I was looking for, along with providing excellent customer service. selecting my new 2011 Nissan Rogue. He helped me to get to the price and payment I was looking for, along with providing excellent customer service. He went out of his way to Make sure my additional heated seats were added on time (1 day) because I was in town from Columbus, OH. He also offered to drop the car off at my parents home where I was stayin due to it being the day before Thanksgiving, and I would be busy getting things ready for it as guests were coming to there the next day arriving pretty early. Kyle also made sure everything went smooth with the paperwork and answered all my questions as a first time new car buyer with very extensive knowledge! I was very much impressed with with Kyle and would reccomend going to Jeff Wyler Eastgate to anyone looking for help buying a new car! More
Tim worked very hard to get us into a new Kia Soul that fits our budget and our transportation needs. When we took delivery of the car Tim spent so much time making sure we knew all the features on the Sou fits our budget and our transportation needs. When we took delivery of the car Tim spent so much time making sure we knew all the features on the Soul+ I think he was the last employee at the dealership and it was over an hour aftr closing. We looked at several different makes and models at The Jeff Wyler Eastgate Auto Mall. We have only had the car a couple of days but really and love it. More
Above all our salesperson, Samir, made this car buying experience the best we have ever had!! He had the answers to all of our questions, and was very open and honest throughout the whole process. We ha experience the best we have ever had!! He had the answers to all of our questions, and was very open and honest throughout the whole process. We had our 5 yr. old daughter with us, and he made her feel very welcome by finding whatever he could in his desk (key chains, etc) to keep her entertained. We feel like we paid a fair price for our 2011 Nissan Juke AWD, and LOVE it!! The day after we picked up the car we went on a road trip over Thanksgiving from the Cincinnati area to Philadelphia. The car performed well in the driving situations we encountered, and it was very comfortable to sit in for the long drive. People (mostly men and one woman) were asking my husband about the car, and he loved showing it off. Just about at every stop, the car was turning heads. He loved telling that is has a turbo charged engine!!! I would also like to mention Samir again, because he did such a wonderful job upon delivery of the car. He took the time to show us all the features of the Juke. I mean he covered everything!!!! This was the first time that we have had a salesperson really teach us all about the car. He even helped us go ahead and set up our cell phones through the blue-tooth system....which can be confusing for first timers. We highly recommend this dealer, and will likely shop for our next car there. Sincerely, Leigh Sassler More
Since 2002 we have purchased 3 new Kia vehicles at Jeff Wyler Eastgate. While we were overall satisfied with our previous experiences, this newest purchase of our 2010 Kia Forte EX was by far the most plea Wyler Eastgate. While we were overall satisfied with our previous experiences, this newest purchase of our 2010 Kia Forte EX was by far the most pleasant. The price of the vehicle and options was good, but the Kia and Jeff Wyler incentives sealed the deal. Mark was extremely personable, knowledgeable of the products, honest and helpful; he matched what we wanted (high mileage, fair price and trade, certain features) with a model that we feel exactly suits our needs. We ordered a dealer installed sunroof; when the installation was completed, it was superb work, propmtly and professionally done. Our financing terms worked out where we wanted, and the delivery was done promptly during a busy day. In all respects the rating of Jeff Wyler Eastgate for our purchase is 5.0 or better, in our minds. we highly recommend this dealer. More
Larry Young was a gentleman to deal with. His focus was not to just sell a vehicle but it was to make sure that I was getting the vehicle with the options that I wanted. This is my second purchase from not to just sell a vehicle but it was to make sure that I was getting the vehicle with the options that I wanted. This is my second purchase from Jeff Wyler Jeep and I feel I was treated fairly on both occasions. More
I felt I was treated great by all involved and received a honest,fair price on my new Juke. Joe Comer went above and beyond in all aspects. If I would have a complaint,it would be in concern to accesories ad honest,fair price on my new Juke. Joe Comer went above and beyond in all aspects. If I would have a complaint,it would be in concern to accesories added . The mark up is totally ridiculous.I understand everyboby has to make money, but I was appalled at some of the pricing. Example, I asked if they could get the two front small windows tinted before I picked up the new vehicle, the dealership wanted $595.00 to get this done, I had one of the best window tinters in the area complete this for me to include a visor strip on the windshield for $65.00. I wanted a stainless exhaust tip added which sells at dealer mark up for $78.00, dealership wanted close to $200.00 to install, about ten minutes work!!! I would reccommend all to visit this dealership and find out they will treat you great. However dealer accessories and install needs to be shopped around. More
I searched online the lowest priced 2010 XTerra and Joe Comer at Jeff Wyler Eastgate offered me the best price for a 2011 XTerra Pro-4X, even lower than comparable 2010 models. Excellent customer-service a Comer at Jeff Wyler Eastgate offered me the best price for a 2011 XTerra Pro-4X, even lower than comparable 2010 models. Excellent customer-service and shopping experience. I didn't feel pressure to buy but this was simply the best deal in the Tri-State. Dario More
A little too much energy, but was very nice to work with. I dealt with the sales manager and also detailers and mechanics, there was a problem getting the seat to work so they called outb the entire crew to I dealt with the sales manager and also detailers and mechanics, there was a problem getting the seat to work so they called outb the entire crew to make sure it was in working order before I left. This crew changed my mind about the dealership experience I had in the past with Jeff Wyler. More
We purchased a 2011 Kia Soul and a 2011 Mazda 3 at the same time. Tim promptly replied to my online quote request and was excellent with communication through the entire buying process; model selection, f same time. Tim promptly replied to my online quote request and was excellent with communication through the entire buying process; model selection, feature demonstration, test drive, and vehicle delivery. Good selection across multiple manufacturers. Best price with no surprises. More