Jeff Wyler Eastgate Auto Mall

good experience with service department i had a problem with front break caliper. I called on Friday, dropped it off that night after we got home. they had it repaired on Monday so we coul i had a problem with front break caliper. I called on Friday, dropped it off that night after we got home. they had it repaired on Monday so we could leave again with our fifth wheel to the smokies. Dan More

good experience with serv ice de partment. My interaction with the service department was helpful and timely. A bit pricey, but I wanted the van checked over and I got that. The service person My interaction with the service department was helpful and timely. A bit pricey, but I wanted the van checked over and I got that. The service person was helpful and practical. It was easy to schedule the work I needed and my van was seen on time and finished when promised. More

Sold the wrong car. Came to dealership with a car from there website. Asked to see this car. Was told car was in getting a final inspection. Was given a test drive in a s Came to dealership with a car from there website. Asked to see this car. Was told car was in getting a final inspection. Was given a test drive in a similar car. Got a quick look at the car before paperwork. Did not realize it was the wrong car until dad saw it. Just to get a sale they sold the wrong car in hopes that it would not be noticed. Tried to talk to the dealership about it and the GM accused me of talking to him like a child. I was not but that is two opinions which we all know will never match. He said if I could not talk to him like an adult then the conversation was over. The call ended at that time. More

Service BK is wonderful. He truly cares and ensures timely service and explanation. That is why I drive way across town to continue service w you . It’s BK is wonderful. He truly cares and ensures timely service and explanation. That is why I drive way across town to continue service w you . It’s BK. He’s awesome More

over priced basic oil change My 2018 Kia Soul had an oil change on 08/06/2019. The cost of a basic oil change was over 50 dollars. I will think twice about having service don My 2018 Kia Soul had an oil change on 08/06/2019. The cost of a basic oil change was over 50 dollars. I will think twice about having service done at Jeff Wyler Kia in the future. Profit is not a dirty word but overcharging is! More

Excellent Very polite staff ,kept us informed on our car, took us a few minutes before our scheduled appointment time and I feel that we were done in shorter ti Very polite staff ,kept us informed on our car, took us a few minutes before our scheduled appointment time and I feel that we were done in shorter time also More

Satisfied Very efficient and timely. Appreciate the attention! I will return for future service etc. always get the questions I have answered with a good explan Very efficient and timely. Appreciate the attention! I will return for future service etc. always get the questions I have answered with a good explanation. More

Used car Nightmare Bought a Jeep Liberty 2009 from this Dealership because we trusted the service inspections , less than a month later we will have almost spent 4000. P Bought a Jeep Liberty 2009 from this Dealership because we trusted the service inspections , less than a month later we will have almost spent 4000. Plus what we owe , They assured the cars are gone over well and we bought it as is and they acted like negotiations were breaking them up on a as is vehicle , we should never have trusted them . First use of the defroster it stuck , we needed the whole dash tore out and new heater box and blend doors, heater core and evaporated core done while apart at another Chrysler dealership , When contacted about about our initial repairs we told them of our rear end , They wasted a day (diagnosing it for no cost )when we already had two diagnosis and no offer of help was reached so we are forced to go to another mechanic for a new rear end all he could say was maybe we could get you a free oil change , Did anyone ever go over this car befor we bought or did they slap a as is sticker because they knew how bad off or prone to these type repairs this vehicle is ?? More

Easy to use Was greeted, car was taken. I was even early. The wait was not unreasonably long. The advisors are always polite. The waiting area was clean. Was greeted, car was taken. I was even early. The wait was not unreasonably long. The advisors are always polite. The waiting area was clean. More

Salesmen Called sales to get help scheduling a oil change. Very rude a d no help. Service department very good. Have never had a bad time except for this time Called sales to get help scheduling a oil change. Very rude a d no help. Service department very good. Have never had a bad time except for this time. More