Jeff Wyler Eastgate Auto Mall

My daughter traded in a chevy that I had co-signed on 2 months ago. It still has not been paid off. They say a check was sent but no one will answer or return calls so I can follow up with tracking info. S months ago. It still has not been paid off. They say a check was sent but no one will answer or return calls so I can follow up with tracking info. So good to be making payments on a car I don't have. Here's your review. More

STAY AWAY FROM THIS DEALERSHIP! Every dirty salesman tactic was used. I negotiated with a salesman over the phone and had a price set before I arrived at the dealership. When I show Every dirty salesman tactic was used. I negotiated with a salesman over the phone and had a price set before I arrived at the dealership. When I showed up the salesman was not there and the car was given out as a loaner. I talked to a new salesman about the car and he said they can not honor the price I negotiated. I showed him the price I was offered over txt and they wouldn’t honor it. They also came back with an APR that was 8 points over what my personal bank qualified me for. Eventually, after an hour they said they can beat my pre-approved APR. They also said they can drive the car to me for a test drive when the car gets returned. So, a couple days later they bring me the wrong car! At this point I asked to talk to the supervisor. Eventually my original negotiated price was honored and I drove down again to look at the car. The car wasn’t detailed and it smelled like smoke. I told them to detail it and get the smoke smell out. Eventually a deal was made. Their original offer was at $800 a month that included all the xx extra fees like etching, seat protection (scotchguard) etc. I got the price lowered to my original negotiated price, the xx fees removed and my APR lowered. This brought my monthly payment to $515! BUT THATS NOT THE END OF THE STORY. 2 months later they tell me they can not honor the APR they offered me and I need to come back in to renegotiate! xxx! I went to my personal bank and got an even lower APR and transferred the paperwork to my bank. NEVER BUY A CAR FROM THESE PEOPLE! PS. Jeff Wyler, don’t bother giving me a canned response in a lame attempt to save face. Your dealership sucks top to bottom. You are the reason why people will never trust a dealership. More

Service fails to return calls and they have no idea how to fix their own vehicles. Seltos in for the same thing with dash lights coming for no reason when it rains and have been charged for this fix over $ to fix their own vehicles. Seltos in for the same thing with dash lights coming for no reason when it rains and have been charged for this fix over $400 and still same issues and won’t return calls. Very poor business practices and will not ever buy another car from them again!!! More

I just purchased my first brand new Mazda cx5. Salesman Brent Meyer was awesome, he was helpful and friendly. Thank you! Salesman Brent Meyer was awesome, he was helpful and friendly. Thank you! More

I purchase a 2018 Jeep in September 2023. Salesman Payne was great and would buy from him again. After signing paper work a couple days later it was on lift at Jeff Wyler having tires ins Salesman Payne was great and would buy from him again. After signing paper work a couple days later it was on lift at Jeff Wyler having tires installed and I noticed paint bubbles at bottom of door. After thinking I had to deal with it I found out there was a paint warranty. After dealing with Jeep and Jeff Wyler everything was fix satisfactory and would buy from Jeff Wyler again. More

Salesman replied with a a snarky remark about an offer we made and when I asked him for their best price before I drove 2 1/2 hours to get there he quit responding. After a while another person from the deal made and when I asked him for their best price before I drove 2 1/2 hours to get there he quit responding. After a while another person from the dealership emailed but she wasn't interested in dealing with me as a consumer. I will not be giving my money to a dealership that has so little professionalism. More

Recently, I purchased a used Mazda 6 from Jeff Wyler Eastgate. I have started taking my car to the Mazda dealership for service, and of my appointments were great. They took the time to listen to my co Eastgate. I have started taking my car to the Mazda dealership for service, and of my appointments were great. They took the time to listen to my concerns and address the issues brought to their attention. They also took the time to explain to me what was going on with my vehicle. As this is my first Mazda, I am learning from the experts at JW Mazda. More

When i was transferred from one salesperson to another to answer my questions, they said, "One of our specialists is reviewing your information, and we'll have the answers." Yet the new person didn't answer answer my questions, they said, "One of our specialists is reviewing your information, and we'll have the answers." Yet the new person didn't answer my question, I had to ask it again. Then the answer received didn't make sense. And on a followup question about a recall, I was told they had taken care of a recall, when in fact the manufacturer had not yet released a fix for the issue. I'm not impressed with their lack of attention to details. More