Jeff Wyler Eastgate Auto Mall

Gene was great. I stopped in after researching exactly what I wanted. I let him know exactly what I was looking for as soon as we started talking. He made sure I had everything I was looking for in my new what I wanted. I let him know exactly what I was looking for as soon as we started talking. He made sure I had everything I was looking for in my new car. He wasn't a pushy salesman at all. He made sure I was happy with all the choices. Could not be happier! :) More

I came into the dealership looking for a replacement vehicle for my 07 Silverado. I was taken care of by Brandon Lenhart salesman in training and Keith Beach. They were courteous and listened to what I vehicle for my 07 Silverado. I was taken care of by Brandon Lenhart salesman in training and Keith Beach. They were courteous and listened to what I wanted in a replacement vehicle. They was with me thru the whole process and made me feel very comfortable. I have been to other dealerships and have thought that they weren't being totally upfront with me. At Jeff Wyler I felt they were being honest and completely upfront. Made my car buying experience actually enjoyable. so once again I would like to say thank you to Brandon Lenhart, Keith Beach and Jeff Wyler Chevrolet for helping me find just the right vehicle. More

Jeff Wyler Nissan in Batavia offered the lowest price in the Greater Cincinnati/ Northern Kentucky area. The buying experience was wonderful. Aubrey was very professional.Gene the manager was also a joy to the Greater Cincinnati/ Northern Kentucky area. The buying experience was wonderful. Aubrey was very professional.Gene the manager was also a joy to work with. He was receptive to talking with us personally, during the process of working out the financial aspect of the deal. I appreciated the offer of refreshments, meeting of the service department personnel , the tour of the facilities by Aubrey. This was my son's very first car, and a very positive experience. We will recommend Jeff Wyler Eastgate To everyone we know.Thank You Aubrey More

Great service! Friendly workers. I was asked what kind of car I wanted and what I wanted my price range to be. I love my new car! car I wanted and what I wanted my price range to be. I love my new car! More

The service department is very structured I feel like the organization helped best serve my short length of time at the dealer. I will schedule my appointments further ahead from now on organization helped best serve my short length of time at the dealer. I will schedule my appointments further ahead from now on More

Faiz was a great guy and the best for my first purchase. He was easy going so I felt comfortable and truly trusted him. He went out of his way for my situation to get me the best deal possible. The staff is He was easy going so I felt comfortable and truly trusted him. He went out of his way for my situation to get me the best deal possible. The staff is friendly and understanding and very patient. I didn't feel pushed into anything, and I feel awesome about my purchase. I wouldn't recommend anyone else or to go anywhere else, this is the best place to purchase a new car and feel the way you're supposed to after buying a new car!! More

Steve Swaynie worked really hard to get us the deal we got. He was very helpful with picking out the car we got..He was very thoughtful and considerate of our time and money situation. Like I said he work got. He was very helpful with picking out the car we got..He was very thoughtful and considerate of our time and money situation. Like I said he worked very hard for us. More

The sales staff worked very hard to meet me at a price i was satisfied with. Very customer friendly staff. Willing to go the extra step to meet customer needs within reason. was satisfied with. Very customer friendly staff. Willing to go the extra step to meet customer needs within reason. More

This is the second time I am buying a vehicle from this dealership. I came back because I was extremely satisfied with how everything was handled with my purchase a few years back. Samir is very good at de dealership. I came back because I was extremely satisfied with how everything was handled with my purchase a few years back. Samir is very good at developing great relationships with his customers, always following up on everything and making every visit to the dealership a pleasant one. He really knows his product and he makes the process enjoyable from start to finish. Thank you Samir! More

UPDATE: 7-6-2013: Now they continue to harass me with SPAM long after failing to honor their word. I took one of the $25 gift card offers to them when I visited about a month ago and have never received SPAM long after failing to honor their word. I took one of the $25 gift card offers to them when I visited about a month ago and have never received that card. Additionally, they now send me another offer to bring in a coupon to get the same $25 gift card. You probably only get that if you buy a car there at inflated prices. The cars are priced right, it's the add-ons that bring the price up a few thousand. 6-7-2013: I was contacted by Brent via e-mail after sending in a trade-in request and interest in the Mazda CX-5. After about 6 e-mails, we worked out a Internet deal for a specific vehicle, Stock # A80802, and how much it would cost, "out the door". For him to consider my trade, I had sent quite a few recent pictures of my 08 Mini Cooper S that included every angle, including the engine compartment & wheels. HIS COMMENTS : "Here's where we are: There is a history of transmission issues with the Mini. Obviously we will need to test out the car in order to commit to a firm number. That said, as long as it drives as good as it looks, so to speak we feel like we can get you very close if not all the way to $14000 for your car. But I have to let you know that even if we do that we'll still be about $1000 to $1500 away from your $10000 out the door target including taxes and fees. If you think that's close enough I'd love to help you put this together today. We communicated again, I told him my schedule had been cleared and I intended to be at the dealership at 12:00 When I arrived Sunday at 11:30 I checked out the vehicle, waited until noon to learn that Brent wasn't there, Larry was now the "Salesman" After letting him get caught up and get some info, he drove the car over to the Used Car Mgr or appraiser, (not sure of the title). He drove my MINI indicating good looking, good performing and making no inference of any problems. It's a great car and has better than average service records, maintenance. Now to the paperwork Sunday. As Larry prepared his proposal, you know, began to work up the deal, I send in my OK to buy at the difference of 11,000.00, and infer a willingness to go to the extreme end of 11,500.00 to Larry. (this is already 1500.00 higher than my initial request of 10K out the door, that Brent said he could get me near.) Larry soon returns and informs me that it will take 13,500.00, they only want to give you 12,000.00 for your car. (no reason, just decided apparently to drop the price since I had driven 2+ hours to get there and was a captive audience), claiming they were losing 1500.00. (I'm thinking, you didn't know this yesterday-right, 1st deal ever right?? Amazing) I offered 11750 as a consolation prize to them since I had invested so much time to date, and was told the 13,500.00 was firm. This was unethical and unfair, similar to a bait & switch, but without switching the product, just raising the price 2,000.00. As far as I'm concerned, this has tainted Jeff Wyler's name in my mind, and I've heard that name since the 90's thinking it must be a good place to do business. Obviously, after driving 2.5 hrs to get there and 3.5 hrs back home due to bad traffic, I no longer hold him in high regard. I'll address this with Mazda USA also, they're next. Just say NO, to Jeff Wyler and Jeff Wyler Mazda After not showing up for the appointment and costing me quite a bit of time and a little money, he sends me this note! E-MAIL I RECEIVED AFTER MAKING THE LONG TRIP HOME: Just wanted to say thanks for coming in today and letting me help you in your vehicle buying decisions. If I can do anything else for you let me know. 6-17-2013 UPDATE: I rec'd e-mail from Brent M today saying they've lowered the price on the vehicle I came to see, if I was interested? (by around 2,000.00, the amount they refused to take previously, after I made the 2+ hour trip to the dealership) I informed him that I didn't want to do business with him, and that if Mgmt. wanted to honor the original deal, I was interested & they could arrange the swap. 6-18-2013 I sent a chat response to Tim D. telling him I would go 12,000.00 plus my 08 Mini, which was even more than my original offer-no response. 6-19-2013 It appears they HAVE sold the vehicle. 7-6-2013 Receive yet another offer to bring in a coupon for a free $25 Card. (they didn't honor the last one, I'm never going back to a Jeff Wyler dealership, ever!) DO YOU REALLY WANT TO DO BUSINESS WITH PEOPLE THAT TREAT CUSTOMERS LIKE THIS? More