Jeff Wyler Eastgate Auto Mall

All About A Key I needed a second key and key fob programmed for my 2017 Kia Optima. They ordered the part and had me in and out of there in a flash. Great Experience I needed a second key and key fob programmed for my 2017 Kia Optima. They ordered the part and had me in and out of there in a flash. Great Experience. Thanks You! More

Fast Oil Change We got an oil change and pleasant visit in the show room. The sales people were courteous and polite. The waiting room was neat and clean, they provid We got an oil change and pleasant visit in the show room. The sales people were courteous and polite. The waiting room was neat and clean, they provided complimentary coffee and bottled water. A pleasant way to spend part of an afternoon. More

Routine Maintenance Brought my Dodge Durango Citadel in for routine oil/filter change and tire rotation and had partial 90000 mile service done. Will do the rest of the 9 Brought my Dodge Durango Citadel in for routine oil/filter change and tire rotation and had partial 90000 mile service done. Will do the rest of the 90000 mile service after the holidays sometime in January. Service associate was very accommodating and explained fully what the 90000 mile service would entail and that it would be better to do the service in 2 visits since it would require some lengthy time to do it all at once. He tried to keep things cost efficient for my budget. He was very knowledgeable about what had to be done. My visit was a very pleasant one. Thank you!🙂 More

Poor experience for my daughter's first car buying experience. This dealership was very nice at first but as soon as they got our money they were rude, obnoxious and unprofessional. You're never too b experience. This dealership was very nice at first but as soon as they got our money they were rude, obnoxious and unprofessional. You're never too big to fail Jeff wyler! More

Service is awful, can’t get anyone to call me back, had my car for a week, I caution everyone go anywhere else if you can. I had to create a fuss to get a loaner, missed a day from work because I had no ca my car for a week, I caution everyone go anywhere else if you can. I had to create a fuss to get a loaner, missed a day from work because I had no car. I’m currently sitting waiting for a call back, I was supposed to leave for the holidays this weekend and have no car at this time. When you call you can only speak to people off site so you can never get an update on your car. I find these business practices awful. More

Recall and navigation In for recall, computer adjustment. While there mentioned that my navigation system on my 2019 Sportage could not be setup. Mentioned that I get warn In for recall, computer adjustment. While there mentioned that my navigation system on my 2019 Sportage could not be setup. Mentioned that I get warning that the SD card is missing and that my salesman didn't show me operation or SD card requirement. He checked and sure enough no SD card. He suggested I get with my salesman to order one as they are very expensive. While waiting I asked a salesman who was picking up copies at a printer about it and he immediately told the person at the service desk to order one and charge to the sales department. In and out in less than 45 minutes. More

BAD, bad. Sales, sucks, they will rip you off, and sell you anything. I got a 2017 Nissan Sentra, that was broken into, and missing a windshield wiper, Never a Sales, sucks, they will rip you off, and sell you anything. I got a 2017 Nissan Sentra, that was broken into, and missing a windshield wiper, Never again will I get a car from them. The service is OK but don't go into the place asking for help. it you do, they will write you up to even put air in your tire. It's not free. More

Before I start Pay attention to the reviews. All the good reviews are from service and the bad reviews are from sales. This place is bad for business if you are buying a car. Salesman ADAM is BAD. First off reviews are from service and the bad reviews are from sales. This place is bad for business if you are buying a car. Salesman ADAM is BAD. First off I was just looking online at cars and came across a car that I was interested in. It was on another advertised site so I called the dealership. I was told that the site has not updated the price. I was like ok thanks. Then I went to their website only to find the car for the same price. So now I called back and was like you have the same price. This time it was not the price was not updated you had to qualify for all these incentives they know you do not qualify for. So I was like ok. Bad salesman ADAM. No incentives what will be my cost everything taxes and everything out the door. I was told a price $5000 over what they had the car listed for. I wanted the car so I was like ok. I want to pay cash. I was told I could not pay cash. Never heard of any car lot telling you you can not pay cash. After I had my total I was ok. I drove 4 1/2 hours to this place to buy this car. Ok first thing When I met ADAM-stay away from this guy he brought to me a contract with someone else’s name, he would not tell me the interest rate(remember they would not let me pay cash)and now the price is up another $6000. We are at $11,000 more than the price that was on their site. This $11000 was before all the interest rate charges that Adam and this company wanted me to pay on top of the $11000. I asked ADAM bad salesman I need to see my name and the interest and you need to change the total that is not what was agreed on. Adam bad salesman brought back like 4 contracts still not my name, wrong price and no interest rate. Adam bad salesman said don’t worry about the name. Buy a car in someone else’s name get out of here. It took Adam the bad salesman 3 more times to bring out more contracts. None with my name, all still wrong price but with interest rates 5%-6%. I told Adam the bad salesman he better try again because I have excellent credit and I will not pay that interest rate. Not only did Adam the bad salesman try to get me to pay that interest rate Adam the bad salesman told me I could not even pick the months. Adam the bad salesman said I could choose 60 or 72 months. Really you have customers letting you not only charge them interest rates high but pick the months also. I see why I could not pay cash and why ADAM the bad salesman would bring over a contract in someone else’s name. If ADAM the bad salesman would of ran my credit score ADAM the bad salesman would have seen my excellent credit. So now I know this is not good. I guess since I drove almost 5 hrs they thought I would just let them take me for a ride. Now that I said thanks no thanks he brings over some finance guy not ADAM the bad salesman that I did not bother remembering his name because I knew he was going to be full of crap also. So after he the BAD finance guy tried to explain to a 770 credit score person that didn’t need your financing in the first place why the interest was so high and why I had to finance for so many months. I get it the longer you finance at an interest rate you do not know you paying the dealership can charge you whatever. So I get up and they follow me outside. What can we do to make this right says ADAM the bad salesman and his finance side kick. I said nothing you had how long and nothing changed. I leave and guess what Magically the interest rate that I should have got in the first place appeared. It was too late because I knew they were some bad people and no way was I doing business with ADAM the bad salesman. Maybe ADAM is a bad salesman to the customer but he is the top salesman because this is what Jeff Wyler wants his team to do. No wonder this Jeff Wyler has all these lots and car brands with deals like this. Let’s see everything Raise the car price $11,000 check Tried to give me a contract in someone else’s name check Tried to make me pick months that I did not want check Tried to give me an interest rate that was bogus check More

EASY PEASY Easy in, easy out. Recall and oil change and rotation in 70 minutes. Nice work. Thanks to Mike and the fellas. The Columbian coffee is excellent. Easy in, easy out. Recall and oil change and rotation in 70 minutes. Nice work. Thanks to Mike and the fellas. The Columbian coffee is excellent. More

Good review for the people there Friendly people worked very hard to get us what we needed. We appreciate the help. They worked hard to get the financing we needed. again thank you. Friendly people worked very hard to get us what we needed. We appreciate the help. They worked hard to get the financing we needed. again thank you. More