Jeff Wyler Eastgate Auto Mall

I've bought 2 new Kias. My first Kia soul was in 2010. What a great car and the people at Jeff Wyler eastgate were great. # 2 Kia Soul was purchased this year. Darrywood is My first Kia soul was in 2010. What a great car and the people at Jeff Wyler eastgate were great. # 2 Kia Soul was purchased this year. Darrywood is the best!!!! Really goes out of his way to please you. Service dept. gets the job done in a timely fashion. I recommend all my friends to go there!! More

Prompt on time service. Service experience was very good. The only issue I have with Jeff Wyler is that the car wash has been closed. It was one of he reasons I chose this de Service experience was very good. The only issue I have with Jeff Wyler is that the car wash has been closed. It was one of he reasons I chose this dealership and was told washes were for the life of the vehicle. At the very least a refund of one car wash per week for the rest of the useful life of the vehicle should be issued. Another idea would be to give hand washes to all service customers moving forward, This may be a small issue for some but a real deal breaker for me when its time to purchase a car again. The basis trust of the dealership and what is agreed on at purchase has been compromised. Please adjust this for your customers moving forward. More

The Service Department at Jeff Wyler Nissan at Eastgate is outstanding and first class. They make your feel welcome from the time of your arrival until you get your keys back for departure. Mike Beverley i is outstanding and first class. They make your feel welcome from the time of your arrival until you get your keys back for departure. Mike Beverley is an excellent Service Consultant who is very friendly & knowledgeable about the experience that you are about to have. The waiting room is first class. Free drinks and snacks for their customers, along with televisions & magazines & computer plug ins with comfortable chairs & play room for children. More

Service great to work with, very friendly and had my car done in a timely manner. Rodney was there by himself and handled everyone waiting in a very professio great to work with, very friendly and had my car done in a timely manner. Rodney was there by himself and handled everyone waiting in a very professional manner More

Oil change & recall repair I made an online appointment for servicing of our new Chevy Equinox. The sign up was easy to understand. It popped up that we had a recall on a part, I made an online appointment for servicing of our new Chevy Equinox. The sign up was easy to understand. It popped up that we had a recall on a part, so I added it to the list. It told us the recall part was in stock. Rodney our service manager got everything done in less time, about an hour less than originally quoted! More

Tires not inflated properly Brought my car in for a regular maintenance service. After getting it back out, found all of my tires between 10-15 psi under pressure (I check them Brought my car in for a regular maintenance service. After getting it back out, found all of my tires between 10-15 psi under pressure (I check them regularly). Also found a strange bolt stuck under one of my windshield wipers. I'll assume it wasn't placed there on purpose, though god knows how it got there. More

PATHETIC SERVICE AFTER SALE DID MY 5000 SERVICE REQUEST ONLINE. GOT VERIFICATION AND TIME. UPON ARRIVAL WAS TURNED AWAY AS NO APPOINTMENT AND NONE AVAILABLE EVEN THOUGH I SHOWED DID MY 5000 SERVICE REQUEST ONLINE. GOT VERIFICATION AND TIME. UPON ARRIVAL WAS TURNED AWAY AS NO APPOINTMENT AND NONE AVAILABLE EVEN THOUGH I SHOWED MY PRINTOUT OF THE SERVICE ENTRY. RUDE AND OBNOXIOUS PEOPLE. STEER CLEAR OF JEFF WYLER More

Not like it used to be In the past I have recommended this dealership to everyone I know. I have never had issues with any car that I have purchased from them. I am now sta In the past I have recommended this dealership to everyone I know. I have never had issues with any car that I have purchased from them. I am now starting to fell annoyed because my calls to them are being left unanswered. The last time I left a message was last Wednesday and I left a message and it has been a week and nothing,I really didn't expect this kind of customer service, Highly disappointing More

Overall Great Experience Purchased a Mazda CX 5 at Wyler's Eastgate location. Both the manager Eric, and salesman Tommy offered the most pleasant, no pressure sales experienc Purchased a Mazda CX 5 at Wyler's Eastgate location. Both the manager Eric, and salesman Tommy offered the most pleasant, no pressure sales experience I've ever had purchasing a car. They were very knowledgeable, patient and make sure we got the best car that fit our needs and budget. I'm confident we got a great deal on the car. Chris in the finance department did a fantastic job walking us through the documents and made sure we understood them. If you're looking to purchase a Mazda, these guys are worth the trip out to Eastgate! More

Exceptional service Brought my Kia Sportage in for a software update. Car was taken right in. Kevin Wilmoth was my auto service advisor. He was very friendly, advised Brought my Kia Sportage in for a software update. Car was taken right in. Kevin Wilmoth was my auto service advisor. He was very friendly, advised me it should only take 30-45 minutes and my car was out and ready to go within 40 minutes. I appreciate the timeliness and helpfulness of Jeff Wyler employees. Sandra Mathews More