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Jeff Wyler Eastgate Auto Mall
Batavia, OH
3,655 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 19, 2014
Buying new car Good experience buying my new nissan juke from Jeff Wyler. They were very professional. Tania Hatter was a very helpful and friendly salesperson. Woul Good experience buying my new nissan juke from Jeff Wyler. They were very professional. Tania Hatter was a very helpful and friendly salesperson. Would buy there again. More
by Chuck
Employees Worked With
Tania Hatter
Helpful December 18, 2014
Greg M just bought a new to me 2012 Chevrolet equinox,its a I had a great experience at Jeff wyler auto mall and my salesman Adam Shaffer.He's an awesome guy ,who worked his tail off getting me into this car.t I had a great experience at Jeff wyler auto mall and my salesman Adam Shaffer.He's an awesome guy ,who worked his tail off getting me into this car.the experience was great and he was very courteous all the time.i would recommend anyone wishing to buy a new or used vehicle to try this dealership ,Jeff Wyler. Thanks again Greg Mancill More
by smithsgreg
Employees Worked With
Adam Shaffer, Adam Shaffer
December 17, 2014
Just bought a Jeep Sahara from Jeff Wyler and Duane Clayton! Had a great experience with Jeff Wyler and Duane Clayton. This is the 3rd vehicle I've purchased from Jeff Wyler. The other 2 were a Chevy and a Nis Had a great experience with Jeff Wyler and Duane Clayton. This is the 3rd vehicle I've purchased from Jeff Wyler. The other 2 were a Chevy and a Nissan. This time it is a Jeep and all my experiences have been great ones! My husband and I just went in with the intention of test driving the Sahara and we came away the very same day with a new one! Duane was great as was the entire team who worked hard to locate and have the exact Jeep I wanted. It took the team to locate it, and drive it from another location and I love it. Duane was knowledgeable, friendly and anything he didn't know he found the answer to. The Manager was equally professional and helpful and didn't just remain hidden. The finance person was also quick, smart and knowledgeable. Way to go Duane and way to go team Jeff Wyler! More
by kaddy
December 15, 2014
jeff wyler eastgate; a buyer beware used car dealer Jeff Wyler Eastgate, I am writing regarding a 2012 ram 1500 I purchased from the Jeff Wyler used vehicle dept. in Eastgate, OH. I have purchased two Jeff Wyler Eastgate, I am writing regarding a 2012 ram 1500 I purchased from the Jeff Wyler used vehicle dept. in Eastgate, OH. I have purchased two vehicles from Jeff Wyler Eastgate; a 2012 mazda 3(new) and the 2012 ram 1500(used). My wife and I were in the process of looking for a new 2015 Mazda cx-9 at Wyler Mazda; I am no longer interested in purchasing or doing any business with the Jeff Wyler group. During the financing portion of the deal I was introduced to a 4.00% interest rate. I knew the current rates were 3.11% and I have great credit. When I questioned the interest rate the finance person said that was the best they could do. I refused the financing and said I would return with a check from my bank. When I said that, the finance person said hold on and magically found me a 2.99% interest rate. Why wouldn't I have gotten that rate in the first place? That is poor business and I should have cancelled the deal at that moment. During the purchase of the 2012 Ram 1500 I asked to have some stickers removed from the rear of the truck. The salesman said they would not remove the stickers for liability reasons. I understood and decided I could remove them myself. When I started to remove the stickers myself I noticed the tailgate had been repainted, over the stickers. During the repainting process the stickers were not taped off correctly. This process left the top of the sticker painted in white and thus rendering irremovable without repainting. I did not notice this defect upon delivery of the vehicle; if I had, I would have asked for a “we owe” to remove the stickers and repaint the tail gate. I drove the vehicle back to Jeff Wyler Eastgate and asked for this to be looked at and fixed (12-15-2014). I was told by the sales manager that they will not fix it since it wasn’t in the “we owe”. Again, I understand that it was not a written “we owe”, however, I was asking for someone to do the right thing in the name of customer service. It was dark out when I bought the truck making it difficult to fully see. Had I noticed the stickers were not easily removable, I would have either asked for them to be removed by Jeff Wyler or I simply would not have purchased the truck. I walked out extremely upset realizing they weren’t going to resolve this, no matter how much I pleaded. I purchased the vehicle from Jeff Wyler because I felt that I get fair deals and the customer service had been great. I often tell people to go to Jeff Wyler Eastgate because I enjoyed my experience. I had expected Jeff Wyler to repair the cosmetic flaw in good faith since I paid “Retail Value” for the vehicle. I chose to go to Jeff Wyler rather than a private seller because I felt there is more security when buying from this dealership and paying extra for that. If I would have noticed this defect at the time of purchase it would have been taken care of before delivery. I would never have thought Jeff Wyler would conduct themselves as a buyer beware dealer and provide me with no resolve. Due to this poor customer service and the inability to make it right I will never buy a vehicle or service any of my vehicles at any Jeff Wyler dealership again. I will also warn people to be cautious and thoroughly inspect the vehicle they are considering and to not buy a vehicle at night like I did. -Jesse Swensgard More
by superbike1981
December 15, 2014
Knowlegable and patient sales staff! I am beyond pleased with the fabulous staff at Jeff Wyler Nissan. They were helpful and friendly. I have never had such a great experience buying a I am beyond pleased with the fabulous staff at Jeff Wyler Nissan. They were helpful and friendly. I have never had such a great experience buying a new car. Fair price and fair dealing. Thank you Jake! More
by rebecca45140
Employees Worked With
Faiz Tueimeh, Tyler Keck
December 14, 2014
Very helpful Josh is new at selling cars I am his first buyer I bought a used 2013 spark for my daughter and josh was a big help:) way to go josh I hope this is th Josh is new at selling cars I am his first buyer I bought a used 2013 spark for my daughter and josh was a big help:) way to go josh I hope this is the first of many more to come. More
by mitchbellamy
Employees Worked With
Josh Knapmeyer
December 12, 2014
purchased used pickup Overall good experience. Informative met commitments. Very good communication. Sales person worked to understand my specific situation and requiremen Overall good experience. Informative met commitments. Very good communication. Sales person worked to understand my specific situation and requirements and structured the transaction accordingly. Answered all questions. More
by supersled1
December 11, 2014
Tania Hatter I came in to look at cars, Tania met me in the lot and made me feel so welcome! She did a great job for me in purchasing my vehicle! Not only did she I came in to look at cars, Tania met me in the lot and made me feel so welcome! She did a great job for me in purchasing my vehicle! Not only did she help me get the rims I wanted I my car she helped me get the deal I needed also as far as the cost! She also helped get my interest rate lowered with my trade in! She was happy, fun, and made the experience delightful! She may be your best salesperson! Ask for Tania when u go to Jeff Wyler ! :) More
by lisa.fulciniti.3
Employees Worked With
Tania Hatter, Tania Hatter
December 09, 2014
New Purchase worked with Tim Nix on a new Silverado 1500, received great customer service, a very fair price on my new truck, as well as fair value for my trade-in worked with Tim Nix on a new Silverado 1500, received great customer service, a very fair price on my new truck, as well as fair value for my trade-in. Would highly recommend Tim if you are considering a new purchase. More
by dave1262
Employees Worked With
Keith Beach, Chris Parsley, Tim Nix
December 08, 2014
I Did It All By Myself My wife and I were looking for many months for a new lease vehicle for our 16 year old daughter. I brought in a newspaper add for a Nissan Centra S $ My wife and I were looking for many months for a new lease vehicle for our 16 year old daughter. I brought in a newspaper add for a Nissan Centra S $149.00 a month, nothing down, 12000 miles included 36 mos. I was greeted immediately and pleasantly by Tania. I explained the add, and she immediately started pulling up the available vehicles on the lot. She was a pleasure to deal with, as she listened to exactly what I wanted, and worked to explain, show, and answer questions just on what I wanted, and nothing else. She offered suggestions only. Within one hour, I had test drove a vehicle and signed my intent to lease. The rest was just the business of preparing and signing. Tania made me feel very comfortabl eand paid attention. I felt no pressure, nor any unecessary or uncomfortable sales tactics to obtain anything other that what I wanted. Tania has an excellent, and professional work ethic! I normally need my wife to handle dealing with new cars and I was able to do this on my own. A great experience! I also appreciate the fact that there were multiple vehicles immediately in stock that was advertised. Thank you! More
by MA210786
Employees Worked With
Tania Hatter
