Jeff Wyler Eastgate Auto Mall

Totally Creepy I simply went in to get a replacement key for my Nissan (that I did not buy at Wyler, but that's another story!). While I was waiting, I was accosted I simply went in to get a replacement key for my Nissan (that I did not buy at Wyler, but that's another story!). While I was waiting, I was accosted by a sales person who wanted to know what I paid for my car (none of his business!) and then he kept pressuring me to tell him, implying that he could have gotten me a better deal. On the other hand, the service dept. was friendly and got the job done - though it did cost a lot more than the parts dept. originally told me that it would. More

Service work Dennis Collier is the service manager of Kia and I've dealt with him since2015 friendly,sincere, competant always professional an asset for Jeff Wyle Dennis Collier is the service manager of Kia and I've dealt with him since2015 friendly,sincere, competant always professional an asset for Jeff Wyler More

great job very friendly staff i had a great experience i have never bought a vehicle here before but i will definetly come back for service and buy my next one very friendly staff i had a great experience i have never bought a vehicle here before but i will definetly come back for service and buy my next one More

Bad Situations Went to look at a Chevy Equinox 2018. Sales person said we didnt qualify for a used vehicle but could for a 2020. Went to the new chevy dealership and Went to look at a Chevy Equinox 2018. Sales person said we didnt qualify for a used vehicle but could for a 2020. Went to the new chevy dealership and was told that they were having trouble getting banks to call them back because most office workers working from home so to save us time they would get back at us later. Went home did not hear from them til three days later after I called them to see whats up. Said they still have not heard. anything and finally the guy told me the banks did get back and we were declined. I think he knew that from get go. Oh forgot to mention the sales person at the used car department kept disappearing every few minutes. I finally caught on to what he was doing. Had several clients at one time. More

If I could give this Chrysler dealership zero stars I would. They have misleading pricing. They will get you on the financing or incentives. Horrible. would. They have misleading pricing. They will get you on the financing or incentives. Horrible. More

Excellent service. Friendly environment. Took care of each issue that concerned me. Kept me informed throughput my visit. Demonstrated genuine concern for my personal safety. each issue that concerned me. Kept me informed throughput my visit. Demonstrated genuine concern for my personal safety. More

Always get quick, friendly service. Love Allison and she’s the reason I keep coming back. She’s always smiling and has such a welcoming approach. she’s the reason I keep coming back. She’s always smiling and has such a welcoming approach. More

Zero star!!! See how EXTREMELY insolent aggressive and disrespectful Jeff Wyler employee Tim Holbrook treat loyal customer! I am a loyal Jeff Wyler customer. I bought two car brand new off the lot l disrespectful Jeff Wyler employee Tim Holbrook treat loyal customer! I am a loyal Jeff Wyler customer. I bought two car brand new off the lot last year in a three months period (2019 Mazda CX-9 signature and 2020 Honda Accord Touring) and traded in my 2019 Pacifica at Jeff Wyler. Today when I step in their used car auto mall. Sales person Chris Anderson taken care of me. Actually he is pretty cool and polite, he gets the job done well. I chose to test drive a 2014 Mercedes Benz E350. After the test drive I was plan to buying it with cash, but I won’t be able to do that until 3 weeks later. I asked for his business card and ready to go. Suddenly, one Tim Holbrook came into my face, yell at me in front of everyone and accusing me waste of his time, if I didn’t want to buy the car today then I am not supposed to be here... I explained to him that I was going to buy the car in three weeks. He still indicating that I don’t have money to pay for it ( he never said it directly but he gave me this impression from his language). He stated” this is a legit business, everyone come in here wanted to buy a car, it you don’t want to buy it today then you don’t have to come in and wasting my time”. He embarrassed me in front of everyone! He is really pushy and trying to force me to buy the car today as well!!! I was looking to buy the car but after he talk to me, he totally lost me. And I will NEVER step in a Jeff Wyler dealer because of him. I buy cars all the time and there is all kinds of dealers around. There do have some excellent Sales person at the dealer such as Christ Anderson, Jeremy Banziger from Nissan, Gary and Brandon Elder from Mazda. But their hard work and impression that they gave to me has been overridden by Tim Holbrook. I need a solution from Jeff Wyler and I will review the solution that they gave to me on google as well. More

Very good service The service department always treat me very well.Rodney makes sure all my service is up to date.I always wait for my truck and they always get me out The service department always treat me very well.Rodney makes sure all my service is up to date.I always wait for my truck and they always get me out in a very timely fashion. More

I had a wonderful experience- Brent and all of the staff were phenomenal to work with. I’m 100% satisfied and highly recommend Wyler Mazda! were phenomenal to work with. I’m 100% satisfied and highly recommend Wyler Mazda! More