Jeff Wyler Eastgate Auto Mall

Always get quick, friendly service. Love Allison and she’s the reason I keep coming back. She’s always smiling and has such a welcoming approach. she’s the reason I keep coming back. She’s always smiling and has such a welcoming approach. More

Excellent service. Friendly environment. Took care of each issue that concerned me. Kept me informed throughput my visit. Demonstrated genuine concern for my personal safety. each issue that concerned me. Kept me informed throughput my visit. Demonstrated genuine concern for my personal safety. More

Zero star!!! See how EXTREMELY insolent aggressive and disrespectful Jeff Wyler employee Tim Holbrook treat loyal customer! I am a loyal Jeff Wyler customer. I bought two car brand new off the lot l disrespectful Jeff Wyler employee Tim Holbrook treat loyal customer! I am a loyal Jeff Wyler customer. I bought two car brand new off the lot last year in a three months period (2019 Mazda CX-9 signature and 2020 Honda Accord Touring) and traded in my 2019 Pacifica at Jeff Wyler. Today when I step in their used car auto mall. Sales person Chris Anderson taken care of me. Actually he is pretty cool and polite, he gets the job done well. I chose to test drive a 2014 Mercedes Benz E350. After the test drive I was plan to buying it with cash, but I won’t be able to do that until 3 weeks later. I asked for his business card and ready to go. Suddenly, one Tim Holbrook came into my face, yell at me in front of everyone and accusing me waste of his time, if I didn’t want to buy the car today then I am not supposed to be here... I explained to him that I was going to buy the car in three weeks. He still indicating that I don’t have money to pay for it ( he never said it directly but he gave me this impression from his language). He stated” this is a legit business, everyone come in here wanted to buy a car, it you don’t want to buy it today then you don’t have to come in and wasting my time”. He embarrassed me in front of everyone! He is really pushy and trying to force me to buy the car today as well!!! I was looking to buy the car but after he talk to me, he totally lost me. And I will NEVER step in a Jeff Wyler dealer because of him. I buy cars all the time and there is all kinds of dealers around. There do have some excellent Sales person at the dealer such as Christ Anderson, Jeremy Banziger from Nissan, Gary and Brandon Elder from Mazda. But their hard work and impression that they gave to me has been overridden by Tim Holbrook. I need a solution from Jeff Wyler and I will review the solution that they gave to me on google as well. More

Very good service The service department always treat me very well.Rodney makes sure all my service is up to date.I always wait for my truck and they always get me out The service department always treat me very well.Rodney makes sure all my service is up to date.I always wait for my truck and they always get me out in a very timely fashion. More

Was given an out the door price on a CPO Jeep Compass via internet sales department and when we show up after our credit report was run found out there were 3800 dollars in fees added not on the out the door internet sales department and when we show up after our credit report was run found out there were 3800 dollars in fees added not on the out the door price that was provided to us. The agreement to run the credit report was based on the out the door price we were provided. Plan on calling credit bureau to see if there is anything we can file on the fact that they were running it with a different price in mind. Drove 2 hours only to walk away. This is why car dealers have a bad name. If all these fees were provided up front would have never drove up to dealership. Plan on filing complaint with BBB, state attorney general, Jeep corporate (case filed 22 April). Have out the door offer in email and picture of offer that was provided in showroom. They did come down about 3000 dollars but still had a $995 dollar fee above the original out the door offer provided in email for internet sales dept. More

I had a wonderful experience- Brent and all of the staff were phenomenal to work with. I’m 100% satisfied and highly recommend Wyler Mazda! were phenomenal to work with. I’m 100% satisfied and highly recommend Wyler Mazda! More

scheduled service Completely satisfied from start to finish. Service adviser Rodney Hodges always helpful and keeps me updated on current and future service needed, I h Completely satisfied from start to finish. Service adviser Rodney Hodges always helpful and keeps me updated on current and future service needed, I have no complaints at all> More

Line x bed liner install The bed liner looks great the service was awesome now I just need a great deal on some mud flaps and running boards I will be back The bed liner looks great the service was awesome now I just need a great deal on some mud flaps and running boards I will be back More

Excellent service Always courteous and through service. Very satisfied. Price is never excessive. They take very good care of my vehicles. Kia service is great.! Will u Always courteous and through service. Very satisfied. Price is never excessive. They take very good care of my vehicles. Kia service is great.! Will use this service again. More

Customer Service Review Mike Beverly was very friendly and answered any questions I had. I appreciate people that have excellent customer service skills and he definitely has Mike Beverly was very friendly and answered any questions I had. I appreciate people that have excellent customer service skills and he definitely has the customer's best interest at heart. The Jeff Wyler management team should be very proud of this employee. More