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Jeff Wyler Eastgate Auto Mall
Batavia, OH
3,660 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,660 reviews
March 01, 2015
Amazing experience, sending everyone here!! Trevis was awesome, worked with me on a payment I could afford despite being upside down in a new car that I was really unhappy with. I have never had Trevis was awesome, worked with me on a payment I could afford despite being upside down in a new car that I was really unhappy with. I have never had such a great experience buying a car. I will refer everyone I know to Trevis. More
by sstorms
Employees Worked With
Trevis Ryle
March 01, 2015
Another great car buy No complaints, got the car I wanted. Paperwork was a breeze. All the salesmen were friendly when you walk into the door. Robert went the extra mile No complaints, got the car I wanted. Paperwork was a breeze. All the salesmen were friendly when you walk into the door. Robert went the extra mile. More
by Jgrubb07
Employees Worked With
Robert Felts
February 27, 2015
Car Repair Job Everything was excellent. From getting my car scheduled to be looked at, the speed of service, the friendliness of Brett and Brandon, making sure I h Everything was excellent. From getting my car scheduled to be looked at, the speed of service, the friendliness of Brett and Brandon, making sure I had a car to drive while they worked on mine, waiting area (with free coffee), responses to questions, and quality of work. I expected a hassle and was surprised every step of the way at how customer centered they were. I won't hesitate to give them my business in the future. This was the second car I've bought from this dealer and will most return for any future purchases or service work. More
by cincyhawthornes
Employees Worked With
Brett Wass, Brandon Lenhart
February 24, 2015
Great experience! We went in just to look and came out with a brand new Chevrolet truck! Our salesman Willis couldn't have been more helpful. We couldn't find what we We went in just to look and came out with a brand new Chevrolet truck! Our salesman Willis couldn't have been more helpful. We couldn't find what we wanted on the lot and Willis took his time to listen to our needs and then found exactly what we asked for at another dealership. Within a couple days...even despite a snow storm...our new truck arrived and was warmed up, sparkling clean and ready to go when we got there. Also, Willis understood our time constraints and went above and beyond to make sure the financial paperwork was complete and ready to sign before we arrived. We were in and out with our gorgeous new truck in under an hour. The last time we bought new it took over 3 hours! So thank you Willis for the fantastic service, I will highly recommend you to others looking for a new Chevy product. More
by akipp
Employees Worked With
Shenazar Willis
February 22, 2015
50/50 Found my car on Auto Trader and drove 3.5 hrs to get it! Crazy, maybe, but I love it and i'm glad I did. The staff were great. Savannah, our sales as Found my car on Auto Trader and drove 3.5 hrs to get it! Crazy, maybe, but I love it and i'm glad I did. The staff were great. Savannah, our sales associate, was quick, to-the-point, very helpful, super informative, no B.S. and that I appreciated more than anything. The financing paperwork took some time to finialize but thats to be expected. Where I was most dissapointed, was at my trade in offer and the lack of "deal" on the price of the car. This is my 3rd vehicle i've purchased from a dealership and I've never felt like i've been "worked with". Maybe I dont have the negotiating skills required, or maybe dealerships are not negotiating anymore. Savannah did explain why the trade in was so low and why they couldnt come down on the price of the car any further, which I appreciated, and i'm sure had much validity to it, but part of me still thinks there is always a little wiggle room.. like jello, there is always room... At the end of the day I have EXACTLY what I want from my new vehilce and I feel like almost a million bucks. More
by mini11
February 21, 2015
Run, Don't stop until far away. I put a car into the service center and was curious about a possible trade because they sent me a flyer saying they needed used cars like mine and wer I put a car into the service center and was curious about a possible trade because they sent me a flyer saying they needed used cars like mine and were paying $2000 over blue book. I knew it wasn't true but thought what the heck I will get an appraisal because there were other end of year rebates and other discounts available. I called Cedrick Glover (sales manager) on Tuesday 2/17/15 to ask for info, sent straight to voice mail, no phone call returned. Wednesday 2/18/15 I called and talked to Keith telling him my car was there and asked if they would look at it and give me an appraisal. He said he would call me back with the info. He did not return my call. I called back later and talked to another salesmen who said he would have Keith call me. I didn't get a call back. On Thursday 2/19/15 I called and left another message for Cedrick Glover since the flyer had his business card. Again I get voice mail and no call back. On Friday 2/20/15 I finally get a call from Chris who says he will get my car looked at. Again no call back. I stopped in to pick up my car from service on Friday 2/20/15. I walked in and found Keith. I was there 2-1/2 hours looking at cars and in that time he took mine for appraisal and I kept waiting to get a trade in value. I kept telling them I needed to know that appraisal before I could know if I wanted to trade. However, they already wanted to pin me to a specific car and do the usual if I can get you in a car will you buy today nonsense. I left at 7:30 PM still without an appraisal on the trade in. I assumed the flyer was a scam. I finally got a call Saturday 2/21/15 and the guy gave me a number. It was laughable. It was about 30% of KBB trade in. The trade in was in very good condition, great body, clean interior, new tires, new brakes, new battery, new serpentine belt, new battery, new spark plug and even just had an oil change and throttle body cleaning and calibration. So it was not like it was a junker. I wasted 5 days dealing with these bozos that only wanted to get me into a cubical with a buy order. They flyer was full of lies. I won't deal with companies that have no integrity and try to cheat people. Run, On top of that they had a promotion to get a $25 Walmart gift card for stopping by. I filled out the online info. I inquired about the details when I visited. they told me they have to validate it online and it will be mailed. As of 2/25/15 the promotion link says not verified. Just another lying promotion. Don't stop until far away. I want to give 0 stars. More
by wastedtime1938
Employees Worked With
Cedric Glover
February 21, 2015
Pleasant Experience Tyler did a great job at making me comfortable with my Nissan purchase. I am nervous when it comes to extreme costly purchase but I was able to make m Tyler did a great job at making me comfortable with my Nissan purchase. I am nervous when it comes to extreme costly purchase but I was able to make my purchase with ease and without feeling pressured. I am enjoying my new Nissas thanks to Tyler and Steve that helped me understand all paperwork. More
by shortstuff
Employees Worked With
Steve Swaynie, Tyler Keck
February 21, 2015
Awesome! Very driven to finding you a vehicle! Excellent service! Recommended to all my friends and family. Will definitely be back for another vehicle in the Very driven to finding you a vehicle! Excellent service! Recommended to all my friends and family. Will definitely be back for another vehicle in the future. More
by Alley32
Employees Worked With
Kyle Thielmeyer
February 20, 2015
excellent visit. Anthony was very helpful and nice. He made our visit very good and worked with our budget . he listen to our suggestions on what we was looking for an Anthony was very helpful and nice. He made our visit very good and worked with our budget . he listen to our suggestions on what we was looking for and was not push us in our decision More
by catfish
February 20, 2015
Mazda Service at Eastgate is the Best! I have been coming to the Mazda Service Center at Jeff Wyler Eastgate for close to ten years and have never had a bad experience. They are the best! I have been coming to the Mazda Service Center at Jeff Wyler Eastgate for close to ten years and have never had a bad experience. They are the best! More
by landofoz3
