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Jeff Wyler Eastgate Auto Mall
Batavia, OH
3,660 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,660 reviews
April 28, 2015
TERRIBLE EXPERIENCE!!!!!!!!!! Honestly Chad Beach doesn't even deserve 1 poor star....What a terrible experience we had at Jeff Wyler Chrysler Jeep and Dodge! If it's a MUST that y Honestly Chad Beach doesn't even deserve 1 poor star....What a terrible experience we had at Jeff Wyler Chrysler Jeep and Dodge! If it's a MUST that you purchase from them...Stay away from the Sales Rep CHAD BEACH....Complete Idiot, totally misleading, and will tell you anything you want to hear in order to make his sale! We had the car for over 9 days...Everything was approved and financed...Then to rec. an email (not even a call) to call the sales rep. And only to find out that the loan paperwork had errors. I was the co-signer for the new car, but I had just purchased my car through the same finance company in December. And 9 days later, they realize this and did not want my name on two loans through Chrysler Finance. How does a mistake like this get noticed 9 DAYS LATER!? Chad Beach's solution was to find another co-singer or for me to trade in my 2015 Chevrolet Malibu so that I would only have one loan through Chrysler Finance. Completely WORTHLESS sales rep. DO NOT RECOMMEND for anyone! More
by Ashley5pks
April 28, 2015
Degrading and humiliating Purchased used auto. Six days after having the car still getting humiliating calls and personal questions from them. Not honoring service of car. Very Purchased used auto. Six days after having the car still getting humiliating calls and personal questions from them. Not honoring service of car. Very disappointed in every aspect especially the unprofessional tactics. Didn't follow through with one thing they said they would do. More
by Joyce
Employees Worked With
Josh Knapmeyer
April 27, 2015
amazing! when we came in Larry took great care of us over at kia,and we walked out with the kia soul my husband amd i Love. Ill alwasy go to larry from now on! when we came in Larry took great care of us over at kia,and we walked out with the kia soul my husband amd i Love. Ill alwasy go to larry from now on! More
by perry,cierra
April 26, 2015
Very happy with how everything went I got a 2009 passat volts wagon I absolutely love it for my family it's also very nice an couldn't imagine a better car to have my sales person was Am I got a 2009 passat volts wagon I absolutely love it for my family it's also very nice an couldn't imagine a better car to have my sales person was Amahd an he helped us out a lot I would recommend just because of his services More
by court21
April 26, 2015
Wonderful! He was such a great salesman! Got us the best possible deal we could and acted like he cared and wanted to help us!!! We appreciate that!!! Thank you! He was such a great salesman! Got us the best possible deal we could and acted like he cared and wanted to help us!!! We appreciate that!!! Thank you!!! More
by apostolic girl
Employees Worked With
Kevin Feldkamp
April 24, 2015
Renewed confidence In 2012 my husband and I went to purchase a Chevy Cruze, the salesman, I believe his name was Kevin, was so rude, we wanted to buy a silver car, he wa In 2012 my husband and I went to purchase a Chevy Cruze, the salesman, I believe his name was Kevin, was so rude, we wanted to buy a silver car, he was pushing the White or black one, he said "does it really matter what color?" The after deciding on price he changes it, so we went to Toyota on Beechmont and bought a Corolla and vowed to never again buy from Wyler! On Saturday after looking at Kings auto Mall and deciding on a Mazda CX5, we were going to purchase it on Sunday, driving by Wyler's my husband said, lets just look to be sure it is what we want B4 driving all the way to Mason. The Salesman that came out was Ryan Mitchell, I told him I wouldn't buy a car from Jeff Wyler, he was very polite and asked why, I told him, he asked if I would give him a chance to make it right, we agreed and ended up purchasing a Mazda Grand Touring CX5 and we were very happy with it! I will now shop at Wylers again in the future (never with a Kevin again)!!! We are looking to make another purchase in a few months and will ask for Ryan again and the man who did the financing was very nice and helpful also, I didn't get his name. More
by rusty
Employees Worked With
Ryan Mitchell
April 23, 2015
car Wash Bought a 2012 Nissan Murano in May of 2012-we were going to visit a Toyota dealership before making a final decision-the sales manager said we would h Bought a 2012 Nissan Murano in May of 2012-we were going to visit a Toyota dealership before making a final decision-the sales manager said we would have free carwashes and $9.90 oil changes for life. Since we live 45miles away don't get there very often. Was able to use the car wash a few times, then notified that it was closed for a remodel. now being told that I need to buy a sticker for $12.50! That's not FREE! Prior customers should be grandfathered in. or is the word of a Jeff Wyler sales manager NO GOOD! Louis Martin More
by Louis Martin
Employees Worked With
didn't get name
April 23, 2015
Truck hunting I had seen and driven trucks from other dealers and was given the run around on pricing but at Jeff Wyler Chevrolet James Wright got down to work and I had seen and driven trucks from other dealers and was given the run around on pricing but at Jeff Wyler Chevrolet James Wright got down to work and a agreeable price. Thanks James. More
by mlb
Employees Worked With
James Wright, Brandon Lenhart, Brandon Lenhart
April 23, 2015
Great Customer Service!!! Phil did a great job helping us find the perfect van. He took his time with us and went above and beyond. He has since made sure that I love my van Phil did a great job helping us find the perfect van. He took his time with us and went above and beyond. He has since made sure that I love my van and if I need anything in the future I will return. More
by c0616981
Employees Worked With
Phillip McCurdy
April 22, 2015
Went to browse came out with a car! Went into Jeff Wyler a couple days ago to look at some cars to try to find out what I may want. I was unhappy with a car I had purchased from another Went into Jeff Wyler a couple days ago to look at some cars to try to find out what I may want. I was unhappy with a car I had purchased from another dealership so wanted to make sure I got something I would like. We we're unsure what we wanted but Dan helped us look at multiple cars and was knowledgeable on what cash back and warranties each car had. We test drove a few different ones and decided on the Kia Soul. He helped us choose the best one in our price range. Kenton also helped ease our minds on the burdon of having negative equity in the previous car by going over the warranties and the upkeep we would have with the new car verses the old. Once settled on a good price and payments we headed over to finance with Victor. He was also very helpful he showed us exactly where our credit was and what interest rate it would be. He also told us how to monitor the score and once we get the score a little higher we can refinance for a better interest rate. He also helped show my fiance ways to improve his credit when he wasn't even on the loan. The extra time the employees took with us made the world of a difference. They weren't too pushy and all in all were more helpful than any other salesmen I have ever delt with. Thank you guys! More
by CEngle
Employees Worked With
Kenton Lang
