Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jeff Wyler Eastgate Auto Mall
Batavia, OH
3,655 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 3,655 reviews
May 17, 2015
2015 Challenger Joe Wildermuth (Big Joe). Outstanding Sales Consultant. Helped me in every respect and worked the best deal. I have been looking at the car for over Joe Wildermuth (Big Joe). Outstanding Sales Consultant. Helped me in every respect and worked the best deal. I have been looking at the car for over a month as my previous Dodge was getting a bit old (2008). This has been by far a great experience. I came to the dealership a bit earlier than my scheduled appointment and Jeff ensured we were taken care of. Additionally, he took us to another location where other models were located so that we can see other colors/models. He ensured we got exactly what we wanted. I would highly recommend connecting with Jeff in the market for a vehicle. More
by Dan Lickteig
Employees Worked With
Joe Wildermuth
Helpful May 16, 2015
New Kia Forte I was looking for a new car and wanted to stay in a certain budget. I was very happy Tanner listened to me and did not pressure me into every option I was looking for a new car and wanted to stay in a certain budget. I was very happy Tanner listened to me and did not pressure me into every option one could think of. It is nice to know there are those at a dealership who still listen to the buyer with what they want and what they can afford. I will definitely refer as many people as I an to them! I do have to give a little shout out to Tim for making the paper signing process a little fun! More
by Barbie
Employees Worked With
Tanner, Tim Donnellon
May 15, 2015
Shady Sales Tactics I really wish that I had read the previous reviews on here before going to Jeff Wyler. My husband and I have never purchased new and have never lease I really wish that I had read the previous reviews on here before going to Jeff Wyler. My husband and I have never purchased new and have never leased. We have a new addition to our family on the way so we needed something bigger. We looked at several cars with 3rd row seating but wanted to test drive a Traverse. The closest location was Jeff Wyler. We were helped by Andrew Beckman and Victor Hodge. Long story short, we were there with a hungry, cranky, 6-year-old for over 5 hours. They offered us a ridiculously low trade-in value on our existing car. Thank goodness I had the presence of mind to do research on that and determine what it was really worth. They still shorted us, but at least paid it off, pretty much. The website says lease for something like $270. I know that this does not include taxes and fees and what not, but they came back with a rate of $470. When confronted with the $200 difference, no explanation was offered expect taxes and fees. There is no way that totals up to $200. Anyway, we felt obligated because they had us sign this piece of paper stating we would be willing to purchase if they could get it down around $350. Looking back the paper was just figures with a line drawn on the bottom with an X. I don't think this meant anything. But after singing this, they told us that what we were leasing was not new but had been a loaner car for the repairs department and therefore had 1700 miles on it. But that this would lower our buy out price at the end. Ok, fine, shouldn't it lower the lease price since it is not new. Once again we felt we had no choice. We waited another hour just to see the loan officer who did the closing with us. After all was said and done, we walked out with a monthly payment of over $400, (and this included a very large down payment). This is due to the extra warranties you should have because the car is not yours and if anything should happen to it, (I mean anything-stain on the carpet, scratch, anything) you are liable. Which of course is going to happen in a 4-year lease with kids involved. The salesmen told us that this was all covered in the payment. Obviously he didn't know what he was talking about. So we finally leave in the dark after 9, exhausted. Next day, it turns our the car has 2400 miles. He straight up lied to us on several occasions. Not to mention that the carpets were already stained and if we had not bought the extra insurance we would have had to pay for that when we didn't even do it. They also did not return our original plates to us, even though we were told by Andrew and the loan closer that we absolutely must get those back. I called the next day and asked for Andrew to get our plates back. He couldn't be bothered to call us back. I had to go down there and a guy named Tim found them for me in like 5 minutes. They had just put them in a box in the used car area and had absolutely no intention of trying to get a hold of us about them or to try and return them to us. Andrew sent us several emails asking us to leave him positive feedback and if we had any problems to let him fix them first. Well, we certainly gave them that opportunity but they chose not to respond. We feel we were the victims of a well choreographed shady sales pitch. They were unwilling to give us any numbers on the car until we agreed to buy it and we were fools for falling for it. They are dishonest. Steer clear. More
by JeffB
Employees Worked With
Victor Hodge, Andrew Beckman
May 14, 2015
Great I give them a 5 star because of all the help try gave me. They worked with the specs that I wanted so much and once they out me in a car I liked they I give them a 5 star because of all the help try gave me. They worked with the specs that I wanted so much and once they out me in a car I liked they made the payments what I could do. More
by Barca1010
Employees Worked With
Adam Shaffer, Randy Flynn
May 13, 2015
New Nissan Murano We were very pleased with our purchase of our Nissan Murano. The sales team was very willing to work with us and very responsive. Thanks again! We were very pleased with our purchase of our Nissan Murano. The sales team was very willing to work with us and very responsive. Thanks again! More
by tshinkle
Employees Worked With
Faiz Tueimeh
May 13, 2015
2015 Camero I went in yesterday just looking and I ended up meeting Greg Rice. He did an absolutely amazing job. I've never had better customer service and he got I went in yesterday just looking and I ended up meeting Greg Rice. He did an absolutely amazing job. I've never had better customer service and he got me my dream car with only a 3.5 interest rate, no money down, and worked with me on absolutely everything I needed or wanted. He was extremely pleasant to work with and I would definitely recommend anyone to go see him!!!! Just wonderful!!! More
by krystalsons047
Employees Worked With
Greg Rice
May 11, 2015
Effortless and Efficient Purchase I don't like buying cars, the experience is usually disagreeable and tedious. This one was not. The Jeff Wyler dealership and Larry Moore were polit I don't like buying cars, the experience is usually disagreeable and tedious. This one was not. The Jeff Wyler dealership and Larry Moore were polite, efficient, and made a stress, time-consuming event into one that was not. More
by Happy
Employees Worked With
Larry Moore
May 09, 2015
New Car Purchase Overall, it was a good experience. There was one glitch involving a lot representative, which Keith Beach rectified. We bought two Chevy's during th Overall, it was a good experience. There was one glitch involving a lot representative, which Keith Beach rectified. We bought two Chevy's during the visit and will return. More
by swilsonsp4
Employees Worked With
Keith Beach
May 09, 2015
Great and Easy experience Our sales associate Tania Hatter was very knowledgeable and helped me decide on my purchase. I had a great experience and would highly recommend this Our sales associate Tania Hatter was very knowledgeable and helped me decide on my purchase. I had a great experience and would highly recommend this dealership. More
by Eharmon
Employees Worked With
Tania Hatter
May 09, 2015
Great experience with no pressure sales We got a call on Wednesday informing us that jeep was running an incentive on new wranglers. After speaking to the salesman about what I would need ou We got a call on Wednesday informing us that jeep was running an incentive on new wranglers. After speaking to the salesman about what I would need out of my current jeep for trade in he called me back with a very close offer. Later that evening we visited the dealership and after much discussion between my wife and I we settled on which jeep out of the many on the lot we wanted. From there on our salesman Demitri was able to work us out a great deal. He was very helpful and considerate of our situation. I would highly recommend Demitri if you are looking for a Chrysler Dodge or Jeep product. More
by Jeeppeeps244
