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Jeff Wyler Eastgate Auto Mall
Batavia, OH
3,670 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,670 reviews
August 30, 2015
Don't get Chad at the Chrysler Dealership Went in to possibly buy or lease a truck. Went for a test drive and Chad didn't seem very knowledgeable of the RAM 1500 we were driving or of the inve Went in to possibly buy or lease a truck. Went for a test drive and Chad didn't seem very knowledgeable of the RAM 1500 we were driving or of the inventory on the lot. Anyway, we get back and start talking deals. He was rude to my girlfriend, interrupting her while she was talking. His entire demeanor was very off-putting from the start, so I'm to blame for not just walking out. Now came numbers discussion. He would disappear for a while and return with add ons we hadn't even requested. Wrong length of the loan, add on lifetime warranty that was never discussed, and so on. Chad also included my trade in as part of the lease offer for "0 down" without telling me. Very deceiving. Obviously, they were trying to swindle me. Also, I hate when salesmen say, "What can I do to sell you this car?" That's ridiculous to say. You should be working to get me the best possible deal at the best possible rate. If I can't trust you to help me and know you aren't just trying to make another sale, I definitely won't purchase a car from you. The final issue that came about and forced us to leave was Chad's lack of attention to our deal. While he was supposed to be working our deal to find the best rate, he decided to go assist other people that had come in. I'm sorry, but I should be your priority since I'm going to lay down $40 k for a truck. Very unprofessional. Overall, it was an awful experience and I will be going to do business elsewhere. More
by ojturner
August 30, 2015
This how car buying should always be! The process went exactly as it was described up front to me. I was not left waiting for 30 minutes for each time I had a question. I test drove, had The process went exactly as it was described up front to me. I was not left waiting for 30 minutes for each time I had a question. I test drove, had my trade in appraised, picked out a car, agreed on a price and signed all of my paperwork in 2.5 hours. Excellent experience. More
by Larry Moore was great
August 29, 2015
Happy! On Saturday 8/22 I got my versa note and I'm happy with what I got. I had down to earth and friendly sales associates that helped me. Can't say anythi On Saturday 8/22 I got my versa note and I'm happy with what I got. I had down to earth and friendly sales associates that helped me. Can't say anything bad. More
by psbarnett
Employees Worked With
Tania Hatter
August 29, 2015
First time customer won't be the last I purchased a used Nissan Altma earlier this year, and it was due for service. I wanted to have it serviced at a dealer for recalls, ect. Great serv I purchased a used Nissan Altma earlier this year, and it was due for service. I wanted to have it serviced at a dealer for recalls, ect. Great service, fast, very helpful. Good evaluation and didn't try to sell me parts & services that I didn't need. Thanks guys! I will be back. More
by ScottANissanOwner
Employees Worked With
Jay Wortham
August 27, 2015
Lease Experience I worked with Faiz Tueimeh to lease my new Nissan Altima. This was my 7th deal with Jeff Wyler and I was very pleased. Everyone involved was courteous I worked with Faiz Tueimeh to lease my new Nissan Altima. This was my 7th deal with Jeff Wyler and I was very pleased. Everyone involved was courteous and the process went smoothly. More
by Temp
Employees Worked With
Faiz Tueimeh
August 27, 2015
Excellent Jeff Wyler Eastgate got me in a new vehicle. They answered all my questions and offered information that I needed to make a wise decision. Jeff Wyler Eastgate got me in a new vehicle. They answered all my questions and offered information that I needed to make a wise decision. More
by Doretha
Employees Worked With
Faiz Tueimeh
August 27, 2015
overall experience Salesman and Sales Manager were friendly and treated me with respect. Salesman could have been more knowledgeable about the car although it was a new Salesman and Sales Manager were friendly and treated me with respect. Salesman could have been more knowledgeable about the car although it was a new model and he was a new salesman. Took too long to finalize after agreement made. Don't know if intentional or not. More
by alt
Employees Worked With
Chris Parsley
August 26, 2015
Great experience After deciding to buy a new car, I went to Kerry Kia and asked for Tanner because I had met him a while ago. He was tied up with another customer so After deciding to buy a new car, I went to Kerry Kia and asked for Tanner because I had met him a while ago. He was tied up with another customer so he turn me over to Ryan. Ryan was great! He answered all of my questions without hesitation. At no point did I feel pressured or that he was being"creative" in his answers. He went out of his way to look through the available inventory to find the one I liked. Ryan took over once he was free and he was terrific as well. Overall it was a great experience. More
by harryp
Employees Worked With
Tanner Bauer, Ryan Mitchell
August 25, 2015
On time appointments, understands the problem quickly. Always great service with on time appointments when scheduled, and quick appointments when problems arise. Michael Browne, my service adviser always Always great service with on time appointments when scheduled, and quick appointments when problems arise. Michael Browne, my service adviser always understands my interpretation of a problem and they always find and fix the problem quickly. More
by SEinson
Employees Worked With
Michael Browne, Jeep Service
August 25, 2015
Quicker than expected I came in around 10:00 and they said they would squeeze me in and that it would be about an hour and a half. They had me back in my car about an hour I came in around 10:00 and they said they would squeeze me in and that it would be about an hour and a half. They had me back in my car about an hour. More
by viper
Employees Worked With
Robert Young
