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Jeff Wyler Eastgate Auto Mall
Batavia, OH
3,660 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 28, 2016
Good Deal and Salesman I recently purchased a 2016 Chevrolet Colorado from Jeff Wyler Eastgate Chevrolet. I was looking for one with the WT package, automatic, 6 cylinder w I recently purchased a 2016 Chevrolet Colorado from Jeff Wyler Eastgate Chevrolet. I was looking for one with the WT package, automatic, 6 cylinder with trailering package and, of course, a good price. Jeff Wyler Chevrolet gave me the best quote of on price. Unfortunately, they didn't have the vehicle I was looking for on their lot. I worked with Tyler Rhoads and Chris Parsley and the 2 of them put in a lot of effort to find the vehicle I was looking. I appreciate all their hard work, the good price I got, plus they even delivered right to my house. I'm a satisfied customer. Melvin Brown More
by Mel
Employees Worked With
Chris Parsley, Tyler Rhoads
January 27, 2016
What a great experience! Had an appointment with Greg at 12:00 noon.On the way there Greg called us to make sure we knew exactly how to get there and where to go.Once we got t Had an appointment with Greg at 12:00 noon.On the way there Greg called us to make sure we knew exactly how to get there and where to go.Once we got there we talked with Greg what we wanted and he helped us pick it out.Once we were done Greg had our new Jeep detailed and showed us how everything worked in the car.The whole process only took about 3 hrs.Greg was awesome was never pushy at all. I give him a complete 10 out of 10!! More
by RitaM
Employees Worked With
Scott Stone, Greg Matanguihan
January 27, 2016
Car buying as it should be! Recent purchase of a new Wrangler. Jason Malone and I both realized early on that this is a car, not a life-changing commitment, recognizing that we Recent purchase of a new Wrangler. Jason Malone and I both realized early on that this is a car, not a life-changing commitment, recognizing that we are both busy. We worked the deal with a few texts, emails and clicks of the mouse, delivery to my office (both drivers were very pleasant by the way), and the deal was done. I needed a summer fun vehicle and he delivered. Thanks for the continued communication. More
by Jim W
Employees Worked With
Jason Malone
January 26, 2016
oil change Mark McQuitty and Doug Young were excellant. Very professional and friendly. I liked the new area. Service was excellant. I would recommend them Mark McQuitty and Doug Young were excellant. Very professional and friendly. I liked the new area. Service was excellant. I would recommend them and Jeff Wyler to others. Larry Bullen More
by Larry
Employees Worked With
Doug Young
January 25, 2016
OUTSTANDING CUSTOMER SERVICE!! Want to send a big thank you to Josh Knapmeyer! I was looking for a specific car and was willing to wait. Within 30 days he found the car! The exact c Want to send a big thank you to Josh Knapmeyer! I was looking for a specific car and was willing to wait. Within 30 days he found the car! The exact car I wanted! He even drove to Louisville to pick it up for me the night before Christmas! Now THAT'S service! The staff was so courteous and professional and made me feel like one of the family. This was the easiest, most professional staff to deal with which made buying this car such a pleasure! Thank you! More
by JMcGlynn
Employees Worked With
Jim Rieder, Tim Nix, Josh Knapmeyer
January 24, 2016
Randy Flynn I have had the best experience dealing with Jeff Wyler used cars and Randy Flynn in particular. Very friendly and helped me in every way! I have had the best experience dealing with Jeff Wyler used cars and Randy Flynn in particular. Very friendly and helped me in every way! More
by Liz H
Employees Worked With
Randy Flynn
January 23, 2016
If I could give less than 1 star- I would My experience with Jeff Wyler Eastgate used cars has been extremely disappointing. I have purchased a truck previously from Jeff Wyler Alexandria and My experience with Jeff Wyler Eastgate used cars has been extremely disappointing. I have purchased a truck previously from Jeff Wyler Alexandria and had no problems. When that vehicle had warranty issues, I never had a problem with them honoring the warranty so I trusted the Jeff Wyler name. However, I just purchased a vehicle from Jeff Wyler Eastgate and feel compelled to warn potential buyers about their shady practices. I purchased a used Highlander from them. When I purchased the vehicle it was making some noise, but I was told it was just a pully wheel and not to worry. I immediately took the Highlander to Toyota for inspection. I anticipated having to do some minor repairs to the vehicle. However, I learned that the water pump needed to be replaced and the differential was leaking. I had the water pump replaced by Toyota but the leaky differential was covered under the 6 month warranty. When I took it back to Jeff Wyler Eastgate to address this issue they declined the warranty. Initially they said it was not a covered item but I verified with the warranty company that it was. Then they said it was a pre-existing condition so it would not be covered. They acknowledged that they put a vehicle on the lot knowing that it needed major repair. I exchanged multiple emails with them, and while they offered to take the Highlander back, I had already invested over $800 into a water pump that they would not refund. All I wanted them to do was honor their warranty and repair the vehicle that they knowingly put on the lot with a leaky differential. It is a shame when a company as large as Jeff Wyler has no integrity and cannot do the right thing by their customer. I will never buy a vehicle from them again. More
by matrob
Employees Worked With
Savannah McDonald, Jim Rieder
January 19, 2016
Outstanding Jonathan Azami is just one very good guy. He made me feel welcomed and was interested in me as a person and was very sincere in helping me find the r Jonathan Azami is just one very good guy. He made me feel welcomed and was interested in me as a person and was very sincere in helping me find the right car. During the purchasing phase, I never felt pressured. Jonathan toke the time to show me every feature (a lot of tech stuff) on my new car even after the dealership was closed. Jonathan Azami is without a doubt a great asset for Jeff Wyler Mazda. On the third day of owing the car it would not start. I called Mazda roadside assistance for a jump start they came thru for me. On the fourth day I called Jeff Wyler Mazda service department and explained what had happened and that I had lost all confidence in the car. Marc McQuitty the service consultant was very friendly and had the shop take a look. They replaced the battery. Mazda makes a very good car. I look forward to doing business with Jonathan Azami at Wyler Mazda in the future. More
by denny68
January 18, 2016
Wonderful dealership, knowledgable, nice, respectful staff. Have purchased several vehicles from Jeff Wyler over years. Continue to be treated with consideration and patience. Tony Steigert was fantastic, eas Have purchased several vehicles from Jeff Wyler over years. Continue to be treated with consideration and patience. Tony Steigert was fantastic, easy to work with, fun and caring. More
by luxury
Employees Worked With
Drew Haunert, Tony Steigert
January 18, 2016
Pleasant dealings Thank you to the team at Jeff Wyler eastgate, specifically Aubrey and Jesse (Fairfield Nissan). Very helpful and easy to talk to. I don't like buying Thank you to the team at Jeff Wyler eastgate, specifically Aubrey and Jesse (Fairfield Nissan). Very helpful and easy to talk to. I don't like buying vehicles, but it was nice to deal with them. More
by Dug#2
Employees Worked With
Jesse Wagner (Fairfield Nissan)
