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Jeff Wyler Eastgate Auto Mall
Batavia, OH
3,669 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,669 reviews
March 17, 2025
The customer service at this dealership was absolutely outstanding! Beginning to the end! Friendly, professional, and results guaranteed! Dominick and Blake worked effortlessly as a team to make sure I outstanding! Beginning to the end! Friendly, professional, and results guaranteed! Dominick and Blake worked effortlessly as a team to make sure I received what I needed and what I wanted, (which was a lot). The finance team was amazing as well. I highly recommend Jeff Wyler- Brechmont! More
by Kimchapman1818
Employees Worked With
Dominick, Blake Thompson
March 09, 2025
I bought a 2016 Cadillac ATS from Jeff Wyler. Randy Flynn was our salesman, he was great at negotiating our purchase. We had some mechanical issues with the car on the way home. I contacted Ran Randy Flynn was our salesman, he was great at negotiating our purchase. We had some mechanical issues with the car on the way home. I contacted Randy and he helped get the car repaired. It took some time to get it all worked out, but it did. Jason Moore service advisor at Chevrolet service contacted me I had the car taken care of. I will advise if you have issues that the dealership is taking care of talk with a service advisor face to face, it helps. Randy and Jason done a great job taking care of our car. From experience I can recommend Randy and Jason for your auto needs! More
by joe
Employees Worked With
Jason Moore, Randy Flynn
February 14, 2025
This dealership sold me a 2018 Nissan Murano in 2020 with only 23,000 miles on it. I was happy to be purchasing the nicest car o had ever purchased and made sure to pay the extra thousands of dollars for a f only 23,000 miles on it. I was happy to be purchasing the nicest car o had ever purchased and made sure to pay the extra thousands of dollars for a full warranty. Within a year and a half, the transmission went out, and the dealership tried to fight me on replacing it and said I only had a limited warranty! So, after several frustrating phone calls they finally decided to replace it. Not even 2 years later, the transmission goes out again. Jeff Wyler says that there is nothing that they will do about it and I am just screwed! I have lost my home, my job, and my dignity over this situation and Jeff Wyler could care less. They don't answer their phones or have their names on their voicemail. I have called the corporate office and they send me to Kristen's voicemail only for her to never respond. The only person who has responded to me has been the service manager Jake who just says there's nothing he can do for me. I even reached out to the salesman who sold me the car and who i thiught i could trust because he wirked with my father at another dealership, and he read my message and ignored it. Stay as far away from this dealership as possible!! More
by Cmwilli76
Employees Worked With
Chris Brock
January 09, 2025
Overall smooth process on purchasing a new auto, lots of selection and great staff. I would recommend Jeff Wyler in your next auto purchase. selection and great staff. I would recommend Jeff Wyler in your next auto purchase. More
by Djmarsh772
Employees Worked With
Trent and the Financial Guy, Blake Thompson
December 29, 2024
I originally bought my Mazda from Marcus and he was amazing. He was super knowledgeable and non pushy. Would recommend him to everyone! Then when I had my first service appointment I was blown away wit amazing. He was super knowledgeable and non pushy. Would recommend him to everyone! Then when I had my first service appointment I was blown away with how quick and easy my service advisor Kim. This has been the best car buying experience and I use to work at Carmax, we could have taken a few tips from Marcus and Kim. More
by Kendra Rhoades
Employees Worked With
Marcus Kelsay
December 22, 2024
I worked with Sale Rep Seth, who was great to work with on the trade-in of my 2022 Ram 2500 for a new 2024 Ram 3500. Also had opportunity to work with Rob Rein and Dan Alley who went above and beyond to f on the trade-in of my 2022 Ram 2500 for a new 2024 Ram 3500. Also had opportunity to work with Rob Rein and Dan Alley who went above and beyond to fight for the deal that was good for me. Really appreciate the extra effort and would recommend these folks and the dealership to others. More
by Draw
Employees Worked With
Dan Alley, Rob Rein, Seth Maggard
August 30, 2024
Th÷y drove my truck to evaluate trade in and damaged the front bumper therefore destroying my clean carfax , the worse thing is how the salesman backed the truck in for me to leave so I would not see the de front bumper therefore destroying my clean carfax , the worse thing is how the salesman backed the truck in for me to leave so I would not see the deep scratch they put on it . I am having the touch up paint they used to hide it tested to prove they damaged my truck. I would not recommend anyone doing business with this dealer they are crooks. More
by terry.feltner
Employees Worked With
Randy Flynn
