Jeff Wyler Dixie Honda

We purchased a new pilot 14 years ago. We have used this dealership for service for the pilot and Acura and have received excellent service over those years. We just purchased a new Pilo We have used this dealership for service for the pilot and Acura and have received excellent service over those years. We just purchased a new Pilot and our experience with Camari and Terry was excellent. They worked with us on our needs with limited inventory and delivered as they promised. More

Ivan Luna ia a great sales-man, he is very friendly and very honest. Worked very hard with me. very honest. Worked very hard with me. More

Add-on fees are crazy… tried to charge a “government fee”- they said it was the law and all dealers had to charge this… when I asked for an explanation the sales lady said nothing she could do- I asked fee”- they said it was the law and all dealers had to charge this… when I asked for an explanation the sales lady said nothing she could do- I asked for the manager- he was too busy- Called and left 4 messages over 5 days and finally had a manager call me and tried to dodge the question- finally said it was a charge for Jeff Wyler to compensate for taxes paid to the dealership… these cats are dishonest and charge bogus fees… stay away from these guys! More

The service was excellent. I felt comfortable because they have the Hispanic seller and that was very easy for me I felt comfortable because they have the Hispanic seller and that was very easy for me More

We were given outstanding customer service by Bryce and Markis and they couldn't have been more helpful. Even though they didn't have what we were looking for Markis went out of his way to find it and gave Markis and they couldn't have been more helpful. Even though they didn't have what we were looking for Markis went out of his way to find it and gave a very positive experience, didn't push anything on us and was professional and courteous. More

HORRIBLE EXPERIENCE! STAY CLEAR!! Talked with a Cheyenne after checking on the value of my car through KBB - she was wonderful and super nice. Get there for my appointment and I’m set up with a super young, after checking on the value of my car through KBB - she was wonderful and super nice. Get there for my appointment and I’m set up with a super young, super new salesman Josh Schuler. DO NOT RECOMMEND HIM AT ALL. I was told they had just sold their last Odyssey but one of their sister dealers had the exact one I wanted. Great we start the paperwork and I was told I would have it within a week. First I notice there’s a $3,000 fee added on - their own fees that include some kind of theft deterrent and an interior/exterior protectant. I don’t love that but think maybe it’s good to have anyway. Finally go in to talk to finance and was then informed half the things Josh said was included in the fee was not. They get that included and take some of the purchase price off. Still okay with everything at this point though a little annoyed. Leave that day again being told my van was at a sister dealership 2 hours away and someone would deliver it within the week once they got a driver. Almost a week goes by with no contact. Josh calls and asks if I want a different color van same trim because they didn’t know when mine would be coming from the factory. I decline as mine was more expensive but question why now mine was coming from the factory not their sister dealer. Not real explanation from josh. Multiple calls later trying to get someone on the phone at the dealership I’m told the car I was sold had actually been sold before me and they’re getting the exact same one from the factory. So then I question my paperwork and told everything was fine. A few days later I get a call the van was in and they’ll bring it by that evening. Hours later told it couldn’t be done that night. This again happened 2 more days before being delivered almost 2 weeks after being purchased. I triple check numbers and paperwork which all were correct. Realize I had then been lied to twice about my car. It was always coming from the factory. Almost 3 weeks later I try to go register my van when I’m told they haven’t submitted the paperwork. Multiple days I called and left messages asking when this would be done with no response. Almost a week later, 4 days before my plate expires, my call was answered by a Hannah who asked if I wanted her to mail out that paperwork today. I then spoke to a manager, Marquis, who is overnighting the paperwork and another temp tag after being told I had to go to the BMV. What working person is able to do that during the week on that short of notice? He was very nice and understanding however I realized I’m now almost 45 days from purchase day which means if I don’t submit it this week I have an extra fee. This was my 3rd new vehicle I have bought and I have never experienced anything like this. I even submitted a similar review to their company with no response. More

on cars.com they advertise a honda accord lx for $26,360.00. then on the test drive the saleswomen told me that the online price is just to get you in the door. then they will tell you what the car $26,360.00. then on the test drive the saleswomen told me that the online price is just to get you in the door. then they will tell you what the car really will cost. so back inside i was shown the out the door cash price for the car being over $31,000. over $3000 additional charges for wheel locks and some other little things i dont need. this dealership is bad for Honda's reputation. i walked out wondering why i wasted my time driving there. More